To block dangerous extension, pages, and are some of the amazing features presented by Fire Shield for Chrome. By simply looking to the said function, this tool looks like useful. However, it revealed that this browser extension is classified as potentially unwanted program (PUP). This dubious code can directly enter into the computer through misleading techniques and most importantly, via pop-up ads when visiting suspicious websites.
Installation of Fire Shield for Chrome
It appears that Fire Shield is commonly integrated with third-party applications such as freeware or shareware. Most online fraudsters adopt this scheme to distribute adware program. Through this method, PC users may hardly notice that there is an additional program installed aside from their desired application. Some users mistakenly deemed that it is a form of computer virus due to this behavior.
Fire Shield may associate your browser and computer with other unknown programs. Its presence enables to modify the browser home page and default search settings. Both may be set to Search.onfireshield.com URL as the new default settings. Furthermore, Fire Shield may render online advertisements all through your internet surfing sessions that could be annoying at times.
Risks to privacy
We have to remind you that the sole purpose of an ad-supported program is to generate advertising revenue. Thus, when adware program is attacking your computer, expect a massive display of unwanted, annoying, and dubious ads including pop-ups and redirects. In addition, adware can track your online browsing experience and record crucial information like visited websites, geographical location, ISP, search keywords, and so on.
To discontinue all unwanted functions on the internet browser, and to bring back the normal performance of a computer, you have to remove Fire Shield adware. Make sure to eliminate all unknown applications, suspicious files, and other items linked with this potentially unwanted program. For complete removal of Fire Shield, you may use the steps included on this page.
Procedures to Remove Fire Shield from Mac
This section contains comprehensive guide for Mac users. It will help you remove malicious browser hijacker from Google Chrome browser.
Procedures on this page are written in a manner that can be easily understand and execute by Mac users.
Quick Fix - Scan the System with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser hijacker like Fire Shield. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads it's latest virus definition updates and click on "Start Combo Scan" to start removing Fire Shield.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.
Step 1 : Delete Suspicious Google Chrome Extension on Mac
Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Fire Shield.
1. Open Google Chrome browser.
2. Type chrome://extensions/ in the address bar and press Enter on keyboard.
3. Find Fire Shield or relevant entry and remove it from Google Chrome.
If unable to remove Fire Shield because browser is "Managed by your Organization", follow these steps:
1. Activate the Developer mode on Extensions window by using the slider.
2. Then, copy or take note of the browser Extension ID.
3. Open Finder on you Mac and go to the following directory:
~/Library/Application Support/Google/Chrome/Default/Extensions
4. Once you opened the directory, find the folder that matches the Extension ID and delete it.
5. Please restart your Google Chrome browser.
Aside from this straightforward workaround, we have a separate comprehensive guide to fix the Managed by Organization issue. You can also execute that guide if the steps on this page are not enough to delete Fire Shield.
Step 2 : Delete Fire Shield from Mac Applications
1. Go to Finder.
2. On the menu, click Go and then, select Applications from the list to open Applications Folder.
3. Find Fire Shield or any unwanted program.
4. Drag Fire Shield to Trash Bin to delete the application from Mac.
5. Right-click on Trash icon and click on Empty Trash.
Step 3 : Remove Browser Extensions that belongs to Fire Shield
1. Locate the add-on or extension that is relevant to the hijacker. To do this, please follow the following depending on affected browser.
Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.
Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.
Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.
2. Once you have located Fire Shield or any suspicious items, click on Remove or Uninstall, to get rid of it.
3. Close the browser and proceed to the next steps.
Step 4 : Delete Malicious Files that have installed Fire Shield
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
~/Library/LaunchAgents
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
- unknown.download.plist
- unknown.ltvbit.plist
- unknown.update.plist
- com.unknown
The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:
- Fire Shield for Chrome
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Fire Shield to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.
5. Drag all suspicious files that you may find to Trash.
6. Please restart the computer.
7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
~/Library/Application Support
8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.
9. Repeat the process on the following non-hidden folders (without ~):
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/Preferences
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Select the process you want to quit.
3. Click on Force Quit button.
4. You may now delete or remove locked files that belongs to Fire Shield homepage hijacker.
Step 4 : Double-check with MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from the link below.
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Fire Shield.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Fire Shield is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
Step 5 : Remove Fire Shield from Homepage and Search
Google Chrome
- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing Fire Shield. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
Step 6 : Delete Fire Shield Login Items
Some browser hijacker may also install login item into compromised account under System Preferences. This object automatically runs Fire Shield during user log in.
1. Go to Apple menu and choose System Preferences.
2. Select Users & Groups from the preferences window.
3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.
4. Next, select user account that runs Fire Shield.
5. Click on Login Items tab.
6. Select Fire Shield or any suspicious entries from the list and click on the minus [-] button and confirm your actions. Please see image below for reference.
Optional : If unable to change browser settings, execute these steps:
Some user complains that there is no way to change browser settings because it is grayed out by Fire Shield. In such situation, it is important to check if there is unwanted profile. Please do the following:
1. Quit any running applications and launch System Preferences from your Dock.
2. Under System Preferences, click Profiles.
3. Select , Fire Shield or any relevant profile from the left pane. See image below.
4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.
5. Close the Profiles window and open the affected browser to change all settings associated with Fire Shield.
Fire Shield Removal Procedure for PC
Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.
In order to totally eliminate the threat, it is vital to follow the process in exact manner.
Quick Fix - Scan the computer with Sophos Antivirus
To remove Fire Shield automatically, scanning the computer with this powerful anti-virus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like Fire Shield that slows down online browsing activities.
1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.
3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.
4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.
5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Fire Shield.
6. Click the button to carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Fire Shield+ and other suspicious entities. Be sure to remove all identified threats.
The above procedures should have totally eliminated the Fire Shield browser hijacker. However, if you found that there are still remnants of the threat, please proceed to manual removal of associated objects as outlined below.
Step 1 : Get Rid of Unwanted Google Chrome Extension
The above procedures should have totally eliminated the browser hijacker. However, if you still find that there are still remnants of Fire Shield on internet application, please proceed to manual removal of associated objects as outlined below.
1. Open Google Chrome browser.
2. Type chrome://extensions/ in the address bar and press Enter on keyboard.
3. Find Fire Shield or relevant entry and remove it from Google Chrome.
If you cannot remove Fire Shield because "Your Browser is Managed by your Organization", do the following:
1. Activate the Developer mode on Extensions window by using the slider.
2. Then, copy or take note of the browser Extension ID.
3. Open Windows Explorer and locate the following folder:
C:\Users\(Your Username)\AppData\Local\Google\Chrome\User Data\Default\Extensions
4. After opening the Folder, find the item that matches the Extension ID and delete it.
5. Please restart your Google Chrome browser.
Aside from this straightforward workaround, we have a separate comprehensive guide to fix the Managed by Organization issue. You can also execute that guide if the steps on this page are not enough to delete Fire Shield.
Step 2 : Scan and Delete Adware with AdwCleaner
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Fire Shield on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer especially browsers affected by Fire Shield.
3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.
4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Fire Shield.
5. Clean or Remove all suspicious and harmful items identified after the thorough scan.
6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.
Your shield app took over my mobile phone and I can’t remove it. I don’t like the set up on my phone. Please help!