Ways to Remove “Managed by Your Organization” from Chrome Browser

Google Chrome’s browser “Managed by your organization” is a valid warning from the internet program. This is common in computer network places where the administrator has set up policies to prevent any users from changing what was configured to have secured and restricted internet navigation. “Managed by your organization” indicates that certain policies in place were meant to prevent users from executing changes to the security settings as well as the layout of the browser. “Managed by your organization” browser message also means that a policy was made to control how Google Chrome browser will operate on a network, especially if a gateway server controls the internet setup.

Common restrictions

What was mentioned was the common rule generally applied by organizations like offices or schools to limit Google Chrome users’ interactions online. Actually, there are over a hundred policies that a network administrator can set in place to limit the functions of Google Chrome or restrict web users from using other features. Here are some reasons why a network administrator would implement such policies and the rationale why you are seeing “Managed by your organization” on Google Chrome:

  • Prevent users from adding or removing extensions.
  • Avoid changing the default settings.
  • This will block users from modifying the layout of the homepage or new tab window.
  • Allow or block remote access via Google Chrome.
  • Allow or block printing from Google Chrome.
  • Block Google Chrome users from viewing malicious websites.
  • Change the browser setup from a remote location.
  • and a lot more…

As you can see, “Managed by your organization” is common in a network environment where an administrator is controlling what users can do while online when using Google Chrome as their browser. Hence, there are reports that “Managed by your organization” is getting the attention of individual web users, especially since they can connect this incident with the malware infection.

Screenshot of Google Chrome is Managed

“Managed by your organization” policy caused by malware

Some web users claim that the browser’s “Managed by your organization” policy prevents them from reversing the changes after infection with a malicious browser extension. Obviously, adware developers are making use of this Google Chrome policy to restrict computer users from deleting the malicious application or restoring the browser from previous preferences. In fact, there are now so many incidents that “Managed by your organization” is placed on the browser right after it was struck by malware.

Obviously, the case of “Managed by your organization” on Google Chrome of users who are not connected to a network or not members of an organization only implies that it is caused by a malware infection. Normally, this policy is inflicted by a harmful browser extension, and there are so many of them to name individually. Let’s say you have discovered that an extension on the Google Chrome browser is malware. When removing it, you will have this “Your browser is managed” message, which actually blocks your access from terminating the unwanted application.

Fixing the malicious Google Chrome Policy

In order to stop “Managed by your organization” from displaying on browser applications, we made a simple guide on this page. Since the impact varies depending on the malware that causes it, several options are provided below. We start with the common and most effective procedure to remove “Managed by your organization” from Chrome, up to the method that will completely require uninstalling the browser application. Since Google Chrome on both Mac and PC is affected by this “Managed by your organization” policy, we made a guide for specific operating systems.

For Windows PC Users

Removing “Managed by your organization” (Windows Guide)

Since there are a couple of ways in which malware inflicts the browser with “Managed by your organization,” we will also present several ways to get rid of this unusual policy from Google Chrome. An easier version of just running a virus scan to remove the policy was published ahead of this; hence, that fix may only work in certain cases where the malware has inflicted only a mild effect on the browser.

Step 1 : Create and Run a Policy Remover File

1. Click on the Windows Search icon and search for the program Notepad.

Screenshot of Opening Notepad

2. Open the Notepad program, and we will create a batch file.

3. Copy and paste the following code into Notepad.

@echo off
IF NOT EXIST %WINDIR%\System32\GroupPolicy goto next
echo Deleting GroupPolicy folder...
RD /S /Q "%WINDIR%\System32\GroupPolicy" || goto error
echo.
:next
IF NOT EXIST %WINDIR%\System32\GroupPolicyUsers goto next2
echo Deleting GroupPolicyUsers folder...
RD /S /Q "%WINDIR%\System32\GroupPolicyUsers" || goto error
echo.
:next2
gpupdate /force
pause
exit
:error
echo.
echo An unexpected error has occurred. ¨Have opened the program as an administrator (right click, run as administrator)?
echo.
pause
exit

4. Click on File, and then Save As this batch file to something like policy_remove.bat. Save it to your desired location.

Screenshot of Batch File

5. Go to the location of the policy_remove.bat file. Right-click on it and click on Run as Administrator.

Screenshot of Running with Admin

6. If Windows issues a confirmation saying, “Do you want to allow this app to make changes to your device?” Click Yes to run the file.

7. The tool will execute a Windows command line to delete any policies that are associated with placing “Managed by your organization” on Google Chrome.

8. When you see the message “Press any key to continue,” you may now close the Windows command.

Screenshot of Policy Update

Step 2 : Delete Malicious Registry Entries and Files

1. Click on the Windows search bar.

2. Type regedit in the search box.

3. Next, open the Registry Editor.

Screenshot of Registry Editor

4. The first thing you should do is make a backup copy. Go to File > Export. Save the Registration file (.reg) to your desired location. You may import this file to restore your registry in the event that an error occurs while executing this procedure

Screenshot of Registry Export

5. One at a time, go to the following registry Keys (in bold letters).

HKEY_LOCAL_MACHINE\Software\Google\Chrome
HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome
HKEY_LOCAL_MACHINE\Software\Policies\Google\Update
HKEY_CURRENT_USER\Software\Google\Chrome
HKEY_CURRENT_USER\Software\Policies\Google\Chrome
HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Enrollment

6 . Right-click on the Key, and then select Delete from the list.

Screenshot of Registry Key

7. Go to the registry key below and delete the value named CloudManagementEnrollmentToken.

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}

8. You may now close the Windows Registry Editor and proceed to the next steps.

9. Open File Explorer and browse to the folder as stated below:

%ProgramFiles(x86)%\Google\

10. Delete the Policies directory where Google Update writes cached cloud policies:

Screenshot of Google Policies Folder

Step 3 : Scan and remove malware

Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware-detection engine. This program can get rid of malware that may have brought the issue to the browser.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the database file; please wait for this process to complete.

6. To begin checking for threats like malware, click on the Start Scan button. Wait for this scan to finish.

Screenshot of Combo Cleaner PC

7. At the end of the scan process, click on Remove all threats to delete malware, including all harmful objects from the computer.

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

Your last option : Uninstall and Reinstall Google Chrome

If the procedures above are not effective and the browser is still showing the “Managed by your organization” message, your last option is to totally uninstall the Google Chrome browser.

You must understand that by proceeding with these steps, all your bookmarks, favorites, extensions, history, and other data will be deleted. Therefore, a backup copy of important items may be needed before proceeding.

1. Please open your alternative internet browser (Edge or Firefox) to browse this procedure, as we may need to close the Google Chrome browser later on.

2. Open or go back to Google Chrome browser and type the following in the address bar: chrome://settings

Screenshot of Google Sync

3. Turn off the Google Sync feature. Close the Google Chrome browser and use the alternative internet browser to proceed with the steps.

4. Click on the Windows Search icon on your task bar.

Screenshot of Windows Search

5. Type installed apps in the search box and open it.

6. Click Open to see the list of all the applications currently installed on Windows.

7. Select Google Chrome from the list and click the ellipses icon (3-dot).

Chrome Uninstall Screenshot

8. Click on Uninstall to remove the problematic Google Chrome program from Windows.

9. Open Windows Explorer. In the menu, click on View > Show > Hidden Items.

Screenshot of Showing Hidden Items

10. Navigate to the following location:

C:\Users\[Your User name]\AppData\Local\Google\

11. Delete all files and folders inside the directory (ie Chrome, Crash Reports, Software Reporter Tool, etc…)

Screenshot of Chrome Files

12. Lastly, reinstall Google Chrome by downloading a fresh copy from this official website.

Obviously, the newly installed Google Chrome browser will be free from malware and without the “Managed by your organization” policy.

For Mac OS Users

Removing “Managed by your organization” on Mac

Step 1 : Running the Chrome Policy Remover for Mac

1. Download the Mac application Chrome Policy Remover from the link below:

2. After downloading, please extract the file.

3. Move the extracted file from your Downloads folder to your Desktop. This will allow us to use the Ctrl+Click command when opening the file.

4. Now that the file is on the Desktop, hold Ctrl on the keyboard and Click the file Chrome-Policy-Remover-vx.x.x.app.

5. Choose Open from the list.

Screenshot of Opening the Policy Remover

6. If Mac prompts, “Chrome-Policy-Remover wants access to control Terminal,” please click Allow.

Screenshot of Terminal Message on Mac

7. The tool will start deleting unwanted policies from the Google Chrome browser.

Step 2 : Delete Malicious Files from Mac Folders

1. On your Mac computer, Go to Finder.

2. On top menu, click Go > Go to Folder… and input the following on the field:

/Library/Preferences/

Screenshot of Goin to Preferences Folder

3. In Preferences folder, look for com.google.Chrome.plist. Right-click and select Move to Trash or simply drag the file to Trash Bin. Please close the Preferences folder and proceed to the next step.

4. Repeat the above process in the folder below:

/Library/Managed Preferences/

Screenshot of Going to Managed Preferences

5.  Next, navigate to the folder below, and this time, delete the item Chrome Cloud Enrollment.

~/Library/Application Support/Google/

Screenshot of Going to Application Support

Step 3 : Scan the Mac Computer and Remove Malware

1. Download the tool from the following page:

2. Double-click the downloaded file, combocleaner.dmg and proceed with the installation.

3. The installation window will open. Please double-click or drag the Combo Cleaner icon to the Applications folder.

Screenshot of Installer

4. Proceed with the installation. When it displays the Software License Agreement, please click Continue, and then click on Agree in the confirmation window. Continue with the default installation.

5. The program should run automatically after installation. If not, open your Launchpad and click on the Combo Cleaner icon.

6. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing malware and other issues on the Mac computer.

Screenshot of Dashboard

7. After the virus and disk scan processes, the tool will display the results. Click on Remove Selected to start cleaning the computer.

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

About the author

Leave a Comment

Your email address will not be published. Required fields are marked *