Remove Mac Cleanup Pro

Mac Cleanup Pro is a suspicious optimization tool for Macintosh computer. It is promoted as all-in-one application with extensive features such as disk cleanup, application manager, file manager, duplicate remover, and so on. Mac Cleanup Pro may persuade many Mac users due to these features. However, before considering this program to take care of the system, it is important to let user know that Mac Cleanup Pro belongs to rogue family. Other unpopular products from the same group are Mac Heal Pro, Advanced Mac Tuneup, and many more.

Usual way for Mac Cleanup Pro to enter the computer is through software bundles. On some instances, it is spread on web pages pretending as online scanner. To persuade users into downloading the program, the web page will simulate a scan and shortly identify various errors. In the end, it advises web user to download Mac Cleanup Pro as complete solution to fix the issues.

Once downloaded and installed, the program will execute the same scan. As usual with most rogue applications, Mac Cleanup Pro will detect numerous errors and troubles on the computer. Instead of letting user to try-out the program in dealing with issues, Mac Cleanup Pro will suggest activation in order to proceed. At this moment, users have to pay $14.95 per month to be able to unlock the full working version of this program.

Since Mac Cleanup Pro is part of rogue family. We do not suggest spending money for this suspicious application. In fact, we highly advise immediate removal of this potentially unwanted program. Complete guide is posted on this page to totally get rid of Mac Cleanup Pro.

Procedures to Remove Mac Cleanup Pro

This section contains complete instructions to assist you in removing potentially unwanted program from Mac computer.

Procedures published on this page are written in method that can be easily understand and execute by Mac users.

Step 1: Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser hijacker like Mac Cleanup Pro.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing Mac Cleanup Pro.

Screenshot of Combo Cleaner Dashboard

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 2 : Quit Mac Cleanup Pro Process

Before proceeding with the steps below, please close the Mac Cleanup Pro window if it is open.

1. Go to Launchpad > Other folder, open the Activity Monitor.

2. Select the process you want to quit.

3. In the upper part of the window, click the Stop button.

Screenshot of Force Quit

4. Click on the Force Quit button.

5. You may now delete or remove files that belong to Mac Cleanup Pro. Proceed to the next steps.

Step 3 : Delete Mac Cleanup Pro Login Items

Some malware also installs login items into compromised accounts under System Settings. This object automatically runs Mac Cleanup Pro during user log in.

1. Go to your Dock and open System Settings.

2. Select and click General from the sidebar.

Screenshot of System Settings

3. Next, click on Login Items on the right panel to see if there are malicious items.

4. In the "Open at Login" area, review the items and select Mac Cleanup Pro or any suspicious entry.

Screenshot of Malware Login Items

5. Click on the minus [-] button and confirm your actions.

As stated, the creation of Login Items or Profiles is done on a case-to-case basis. Some malware may add their entries to this section, but others are not concern with making one. So, if the Mac Cleanup Pro Login item is not present, please continue with the succeeding steps.

Step 4 : Delete Mac Cleanup Pro Application

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find Mac Cleanup Pro or any unwanted program.

Screenshot of Deleting App

4. Drag Mac Cleanup Pro to Trash Bin to delete the application from Mac.

5. Next, go to the Dock, right-click on the Trash icon, and click on Empty Trash.

Step 5 : Delete Malicious Files that have installed Mac Cleanup Pro

1. Go to your Finder. From the menu bar, please select Go > Go to Folder.

2. Input the following string and press Enter on the keyboard.

~/Library/LaunchAgents

Screenshot of Go To Folder

3. You will now see a hidden folder named LaunchAgents. Take note of the following files inside the folder:

  • com.Mac Cleanup Pro.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

4. The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- , (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Mac Cleanup Pro to be present on your Mac. Arranging all items to see the latest ones may also help you identify recently installed unfamiliar files.

5. Please click on "Show items as..."

Screenshot of LaunhAgents Folder

6. To arrange the items in chronological order, click Date Modified.

7. Drag all suspicious files that you may find to Trash.

Important: Take note of all the suspicious files, as you may also delete the same item in another folder as we go on.

8. Please restart the Mac computer.

9. Open another folder using the same method as above. Copy and paste the following string to easily locate the folder:

~/Library/Application Support

Screenshot of Go to Folder

10. Select any suspicious items that you have noted previously. Drag them to the Trash.

11. Repeat the process in the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

12. Lastly, go to your Finder > Go and open the Applications folder. Look for subfolders with the following names and drag them to Trash.

-

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad > Other folder, open the Activity Monitor.

2. Select the process you want to quit.

3. In the upper part of the window, click the Stop button.

Screenshot of Force Quit

4. Click on Force Quit button.

5. You may now delete or remove the locked file that belongs to Mac Cleanup Pro homepage hijacker.

Step 6 : Run another Scan using Malwarebytes for Mac

1. Download Malwarebytes for Mac from the link below.

2. Locate the downloaded Malwarebytes-Mac.pkg and install it with the default settings.

3. Run Malwarebytes for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including Mac Cleanup Pro.

4. Once you are on the Malwarebytes dashboard, please click on the Scan button to start scanning your Mac computer.

Screenshot of Malwarebytes Dashboard

5. After the scan, Malwarebytes for Mac will display a list of identified threats, and Mac Cleanup Pro is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

About the author

3 thoughts on “Remove Mac Cleanup Pro”

  1. Thank you. I found various versions of the mac cleanup pro app in the folders mentioned. It felt good to dump them. I did not use the software recommended as I haven’t done the research to verify that it’s something trustworthy. Can’t help my cynicism in a free download truly fixing my Registry and not installing pop-ups and advertising programs. My experience is that if it’s free, there’s a string attached so time for me to research and verify. There’s a great article regarding PC clean products but I have not yet found one for the Mac.

    All that said, I sincerely appreciate your advice and very clear instructions (with great pics of the keys on a Mac keyboard) on how to rid my computer of this unwanted app.

  2. Thanks for sharing this post. It is a true service for those of us snared by Mac Cleaner.

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