The Email Access Online toolbar is deemed a potentially unwanted program (PUP), and taking over computer settings seems effortless with the help of freeware bundles. Unlike most adware that becomes part of the browser as ‘extension’, this variant of Email Access Online is installed as an integral part of Windows. During our own diagnostics, as it exists on a Windows 10 computer, it appears on the very top portion of the screen, overlaying all programs and windows.
The hassles of having Email Access Online Toolbar
The presence of the Email Access Online toolbar not only confuses users but also adds menus and links. Most of all, this adware is annoying due to its intrusive and unwanted search engine. It redirects all search inquiries to Results.hemailaccessonline.com, which is currently blocked on the Google Chrome browser and was dubbed malicious. This redirect action by Email Access Online can cause additional malware infection or may result in the exposure of the user’s private and confidential information. Google Chrome warns about the danger that users may face when using the Email Access Online toolbar and its search provider:
“Attackers on results.hemailaccessonline.com may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers, or credit cards). “
Removal of Email Access Online Toolbar is crucial
It is vital to remove the Email Access Online toolbar as soon as possible to restore online security and privacy on the computer. As mentioned, it does not only affect the browser, but it is a threat to the operating system in general. Bear in mind that this adware or browser hijacker is capable of displaying different types of advertisements on the browser. The worrying part is its ability to display ads from the push notification window that will disguise as system alert. Many computer users fall for this trick, and after following the given links, they end up downloading and installing malware on their computers.
For complete procedures to remove the Email Access Online toolbar, please see the next section below. As stated in the guide, it is important to scan the computer with effective antivirus program to locate and eliminate the hidden threats on the system.
Email Access Online Removal Procedure
In this section, we will provide effective guidelines to get rid of the threat from an infected computer. To automatically remove Email Access Online, you may download the recommended scanner. For comprehensive instructions, please execute the manual step-by-step procedures.
Instant Removal : Scan the computer with antivirus program
Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of Email Access Online browser hijacker and similar threats, whether it has infected PC, Mac, Android, or iOS.
1. Download the application from the following page:
2. Save the file to your preferred location.
3. Double-click the downloaded file CCSetup.exe and install with the default settings.
4. At the end of the setup process, click Finish to run Combo Cleaner.
5. The tool will update the database file; please wait for this process to complete.
6. To begin checking for threats like Email Access Online, click on the Start Scan button. Wait for this scan to finish.
7. At the end of the scan process, click on Remove all threats to delete Email Access Online, including all harmful objects from the computer.
To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.
Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the adware and malicious items linked to it.
Manual Removal : Steps to get rid of Email Access Online
The steps below will guide you to manually remove Email Access Online without having to purchase a recommended virus scanner. We have tested the procedures; hence, the attackers may make modifications overtime. As a result, terms, names, and images in the guide may differ from what users are seeing recently.
The procedure may require you to close the browser or restart the computer; therefore, we are suggesting to Bookmark or Print this page.Step 1 : Turn Off Sync on Google Chrome
At this point, it is crucial to turn off Google Sync to prevent Email Access Online from restoring if in case it has exploited this feature. Follow the procedures below to sign out and turn off sync.
1. Open Google Chrome application.
2. On top address bar, please type the following:
chrome://settings/syncSetup
3. Once you are in the Sync and Google Services, click on the Turn Off button.
4. If it prompts for the confirmation, click on Turn Off once again.
5. The process will turn off the sync and logout the Google account as well. Please restart Google Chrome browser and proceed with the remaining steps.
Step 2 : Remove the malicious Extension from interent browser
Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Email Access Online. If it is not present, look for and delete any suspicious browser extension.
Google Chrome
For Google Chrome Browser
1. Open the Google Chrome browser.
2. Input the strings below in the address bar and press Enter on the keyboard:
chrome://extensions
3. Look for Email Access Online or a relevant entry and remove it from Google Chrome.
Microsoft Edge
For Microsoft Edge Browser
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Email Access Online or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system.
If Email Access Online is still present on the browser and unwanted homepage and pop-ups persist, another option is to remove the hijacker from the browser settings.
5. Open the Microsoft Edge program.
6. Input the following string in the address bar and press Enter on the keyboard:
edge://extensions/
7. Look for and Remove or Disable entries for Email Access Online from the Installed Extensions area.
8. You may now close the window and restart the Microsoft Edge browser.
Mozilla Firefox
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser.
2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:
about:addons
3. Click on Extensions from the sidebar menu.
4. Look for an entry that pertains to Email Access Online and Disable or Remove it from the browser using the options button.
Opera
For Opera Browser
1. Open the Opera internet browser program.
2. In the address bar, type or copy and paste the text below. Press Enter on your keyboard.
opera://extensions
3. Find the malicious extension and then, click on Remove button to delete it from the Opera browser.
Step 3 : Scan the computer with Sophos Home Antivirus
To remove Email Access Online automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware; it is also effective in discovering adware like Email Access Online.
1. Please click on the link below to download the program.
2. After downloading, locate the file SophosInstall.exe in the Downloads folder.
3. Install by double-clicking on the file.
4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes.
5. Next, it will display the Terms and Conditions page. Click the Install button to begin.
6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates.
7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button.
8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Email Access Online components.
9. Scanning may take a while; please wait for this process to finish.
10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Email Access Online.
11. You may now close Sophos Home. The computer is now free from Email Access Online, as well as associated malware and viruses.
The above procedures should have totally eliminated Email Access Online adware. However, if you find that there are still remnants of the virus, please proceed to the next steps below.
Step 4 : Scan and Delete Adware with AdwCleaner
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Email Access Online on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer, especially browsers affected by Email Access Online.
3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.
4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.
5. On the AdwCleaner dashboard, click on Settings.
6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.
7. Go back to the Dashboard and click the Scan Now button.
8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Email Access Online.
9. Clean or Remove all suspicious and harmful items identified after the thorough scan.
10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.
11. A message will appear stating that "All processes will be closed..." Please click Continue.
12. After the cleanup procedure, rebooting the computer is required to finalize the removal of Email Access Online as well as other detected threats.
Check if your internet browser application is no longer being bothered by Email Access Online. If the adware still persists, please continue with the steps below to reset internet programs to their default homepage and search settings.
Step 5 : Restore the homepage and search settings
Google Chrome
For Google Chrome Browser
1. Open the Google Chrome browser. Type or copy and paste the following on the address bar. Then, press Enter on the keyboard:
chrome://settings
2. Go to the left sidebar and click On Startup.
3. Select "Open a specific page or set of pages" in the right panel.
4. Locate the unwanted Homepage URL, click on More Actions icon (3-dot), and select Remove or Edit.
5. If you choose Edit, enter the desired web address as your home page, replacing Email Access Online. Click Save.
6. To set the default search engine, go to the left sidebar, and this time, select Search Engine.
7. Click on the Manage search engines and site search button in the right panel.
8. Find the unwanted Search Engine in the list. Click on More Actions icon, and then click Delete.
9. Go back to the left side bar and click Search Engine.
10. In the right panel, choose a valid entry from the "Search engine used in the address bar."
You can now restart the Google Chrome browser to see if the unwanted homepage and search engine related to Email Access Online are gone.
Microsoft Edge
For Microsoft Edge Browser
1. Open the Microsoft Edge browser on your computer.
2. In the address bar, type or copy and paste the string below, then press Enter on the keyboard:
edge://settings/startHomeNTP
3. Go to the "When Edge Starts" area. Under the "Open these pages" section, click More Actions (3-dot).
4. Select Edit to open the Edit Page window.
5. Input your desired address to replace the homepage settings of Email Access Online.
6. Click the Save button. You may now restart Microsoft Edge browser.
Mozilla Firefox
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser on your computer.
2. Type or copy and paste the following on the address bar, then press Enter on the keyboard:
about:preferences
3. Click Home in the sidebar area.
4. Under "Homepage and new windows", you may choose Firefox Home (Default) or Custom URLs.
5. If you chose Custom URLs, input the desired URL to replace Email Access Online settings.
6. To configure the default search engine, select Search in the left sidebar to display the settings.
7. Under the "Default Search Engine" list, please select a legitimate one (i.e., Google).
8. Scroll down to "Search Shortcuts" and select an unwanted search engine.
9. Click on the Remove button to delete the unwanted search engine. You may now restart the Mozilla Firefox browser.
Opera
For Opera Browser
1. In the address bar of Opera browser, type or copy and paste the text below. Press Enter on your keyboard.
opera://settings/searchEngines
2. Scroll down to the "Search Engine" section and find your desired name (i.e. Google Search)
3. Click on the ellipses icon (3-dot) and select Make Default.
4. In the same section, click the ellipses icon of the unwanted search engine and select Delete to remove the malicious search engine from the Opera browser.
5. Go back to the Basic section and scroll down to the "On Startup" section.
6. Find the unwanted homepage address, click its ellipses icon (3-dot), and choose between Remove or Edit.
7. If you choose Edit, enter the desired web address as your homepage, replacing Email Access Online. Click Save.
System Compatibility Notice
We ensured that our method to get rid of Email Access Online is compatible with the majority of Microsoft operating systems (Windows 7, Windows Vista, Windows 8, Windows 10, and Windows 11). To prevent complicated steps, the commands used in the instructions are common, useful, and tested. If you encounter any compatibility problems when following this tutorial, please message us or leave your comment below, and we will reply and make the required modifications.
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