How to Remove CinaPlay

CinaPlay (cinaplay.com) is a video streaming web site that offers a huge collection of HD movies. Whether this site is involved in piracy or not is not what we are going to cover here. As a security web site, we are tasked with digging into CinaPlay’s legality for soliciting payment to become a member and view movies on their site. So far, some people who think that CinaPlay is real have invested some money only to find out that the site is worthless.

After acquiring payments from computer users, CinaPlay never delivers what you have paid for. In fact, it will continue to flash advertisements for the purpose of generating online profit other than the membership fee. The site also offers the CinaPlay program, which is bundled with various adware and potentially unwanted programs. You will never see any valid movies on this site. CinaPlay is a fake video streaming web site that tries to steal money from computer users. If, in that case, the company keeps charging your credit card, immediately contact your bank to dispute billings made by CinaPlay.

If your browser keeps redirecting to CinaPlay, it only denotes that adware is present on the computer. Adware is being used by the people behind CinaPlay to promote the site and gain online viewers.

Screenshot of CinaPlay

Stop being redirected to CinaPlay by removing adware from the PC. Likewise, if CinaPlay is already part of the computer, you may start running a full scan on the system using your installed anti-virus program. Procedures below are also suggested to help you remove CinaPlay with ease.

CinaPlay Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer. In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Scan the computer with Combo Cleaner

Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of redirects and pop-ups like CinaPlay through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the database file; please wait for this process to complete.

6. To begin checking for threats like CinaPlay, click on the Start Scan button. Wait for this scan to finish.

Screenshot of Combo Cleaner PC

7. At the end of the scan process, click on Remove all threats to delete CinaPlay, including all harmful objects from the computer.

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the browser redirects, pop-ups, and malicious items linked to it.

Step 2 : Get rid of CinaPlay.com Pop-up Notifications

Normally, CinaPlay pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop CinaPlay from showing the pop-ups, please execute the procedures below.

Google Chrome

Remove CinaPlay from Google Chrome

1. On Google Chrome browser, type or copy and paste the following in the address bar and press Enter on the keyboard:

chrome://settings/content/notifications

2. Scroll down to the list under "Allowed to send notifications" section and look for CinaPlay.

3. Click the ellipses icon (3-dot) beside CinaPlay to reveal the options.

Screenshot of Chrome Notification Settings

4. Click on Block or Remove to stop CinaPlay from displaying pop-up ads on the Google Chrome browser.

5. Please restart your Google Chrome browser.

Remove Malicious Extension from Google Chrome

1. Open the Google Chrome browser.

2. Input the strings below in the address bar and press Enter on the keyboard:

chrome://extensions/

Screenshot of Chrome Extensions in PC

3. Look for malicious browser extension and remove it from Google Chrome.

Alternative Method to Clean Up Google Chrome browser

Not all browser threats are the same. Some cannot be removed by deleting relevant extensions and codes. In this instance, resetting the browser to its default configuration is the best solution. If CinaPlay is still bothering you after completing all the steps above, please execute the procedures below to proceed with the Google Chrome Safety Check.

1. Open the Google Chrome application.

2. Type or copy and paste the string below in the address bar. Then, press Enter on the keyboard:

chrome://settings/privacy

Screenshot of Safety Check

3. Next, please click Go to Safety Check and review your current security status.

4. Remove any suspicious items and follow the safety recommendations of Google Chrome.

This feature of Google Chrome aims to find malicious websites and harmful software. If you are unable to delete CinaPlay, the other option is to Reset Google Chrome settings to their original defaults. See more details on this page.

Microsoft Edge

Get rid of CinaPlay from Microsoft Edge

1. Open the Microsoft Edge browser. Type or copy and paste the following in the address bar and press Enter on your keyboard:

edge://settings/content/notifications

Screenshot of Edge Notifications

2. Scroll down to the Allow section and select CinaPlay.

3. Click the More Actions or ellipses icon (3-dot) to reveal the options.

4. Select Remove from the options to stop the malicious website from using the push notification feature. Repeat the same procedure for other websites that keep displaying pop-up advertisements.

Remove malicious extension from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.

Screenshot of Run Command

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Screenshot of Program and Featires

3. Look for a malicious item or a recently installed suspicious entry in the list.

4. Click on Uninstall to remove it from the Windows system.

If CinaPlay is still present on the browser and the pop-ups persist, another option is to remove relevant adware from the browser settings.

5. Open the Microsoft Edge program.

6. Input the following string in the address bar and press Enter on the keyboard:

edge://extensions/

Screenshot of MS Edge Address Bar

7. Look for and Remove or Disable malicious items from the Installed Extensions area.

Screenshot of Edge Extension Removal

8. You may now close the window and restart the Microsoft Edge browser.

Mozilla Firefox

Stop CinaPlay pop-up on Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Scroll down to the Permissions area and look for Notifications.

Screenshot of Firefox Notifications

3. Click the Settings button aligned with the Notifications.

4. Look for CinaPlay entry and click the Remove WebsiteStatus button.

Screenshot of Firefox Notifications Removal

5. Click on Save Changes and restart Mozilla Firefox and check if CinaPlay pop-up is gone.

Uninstall Malicious Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:

about:addons

Screenshot of Firefox Extension

3. Click on Extensions from the sidebar menu.

4. Look for an entry malicious extension and Disable or Remove it from the browser using the options button.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the Mozilla Firefox browser.

Safari (Mac OS)

Remove CinaPlay from Safari (Mac)

1. Open the Safari internet browser, and on the top menu, click on Safari > Settings or Preferences.

2. Next, click on the Websites tab to show all the content.

3. In the left sidebar, click on Notifications.

Screenshot of Safari Notifications

4. Go to the right panel and select CinaPlay from the list.

5. Click on the Remove button to stop the website from utilizing the push notification in Safari.

6. You may now restart the Safari browser and see if the CinaPlay pop-up is gone.

Step 3 : Scan and Delete Adware with AdwCleaner (PC Only)

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of CinaPlay on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer, especially browsers affected by CinaPlay.

3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.

4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.

5. On the AdwCleaner dashboard, click on Settings.

Screenshot of AdwCleaner Policies

6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.

Screenshot of AdwCleaner Scanner

7. Go back to the Dashboard and click the Scan Now button.

8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with CinaPlay.

9. Clean or Remove all suspicious and harmful items identified after the thorough scan.

10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.

Screenshot of Basic Repair

11. A message will appear stating that "All processes will be closed..." Please click Continue.

Image of Basic Repair Message

12. After the cleanup procedure, rebooting the computer is required to finalize the removal of CinaPlay as well as other detected threats.

About the author

1 thought on “How to Remove CinaPlay”

  1. Pamela Riches

    I wish to cancel my subscription to CinaPlay.
    I have tried phoning and can not get through.
    Please contact me to allow me to cancel.

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