How to Remove StartPage.info

Content of this page is about a computer threat called StartPage.info. Removal procedures are provided including Manual Removal Guide, Malware Scanners, and Resetting Browser Programs.

StartPage.info often affects known browser program like Google Chrome, Internet Explorer, Mozilla Firefox, and Edge. This adware typically influences homepage and new tab of targeted internet application. Thus, if you are seeing StartPage.info on these pages, be conscious on the current security state of your computer. Adware may be residing on the system that can bring other harm than altering your browser’s start-up settings.

Most homepage hijackers including StartPage.info aspire to change your default search engine with its own because of its intention to generate online revenue. It is obvious that search results generated by StartPage.info are surrounded by paid links, which may generate profit for adware makers when clicked by visitors. As you can observe, advertisements are made to look like normal search results so that users may accidentally click on it and divert their browser to a promotional web page. Because of this unsolicited browser redirect issue, some users assumed that virus or malware is present on their computer.

In general, security experts never classed StartPage.info or any homepage hijacker as computer virus. This adware have unsolicited actions towards internet browser application, causing malicious behaviors but it lacks the attribute to be in the family of dreaded PC infection.

To be more precise, StartPage.info is classified as adware. A malicious program that spreads using various techniques, but mostly using freeware and shareware. It is bundled to various third-party applications and will be installing without user’s approval. On some instances, it deceives users by promoting itself as useful tool that enhances web-browsing experience.

StartPage.info screenshot image

Even though StartPage.info is not known to be as harmful as computer virus, it is still deemed as threat to your online security and privacy. We highly advise removal of this browser hijacker as soon as possible. Simply follow the instructions below to easily delete StartPage.info from your computer.

StartPage.info Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Delete StartPage.info Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to StartPage.info.

Remove StartPage.info Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome URL

3. Find StartPage.info or relevant entry and remove it from Google Chrome browser.

Uninstall StartPage.info Extension from Mozilla Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox URL

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to StartPage.info and remove it from the browser.

After deleting the malicious browser extension, it is expected that StartPage.info is also gone from the homepage.

Remove StartPage.info Add-ons from Internet Explorer and Edge Browser

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of StartPage.info from Toolbars and Extension. Additionally, delete unwanted entry from Search Providers section.

4. Close the window and restart Internet Explorer.

If StartPage.info is still present on the IE browser and there are still unwanted homepage and pop-ups, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Malware

7. Select StartPage.info or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Step 2 : Scan the computer with Sophos Antivirus

To remove StartPage.info automatically, scanning the computer with this powerful anti-virus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like StartPage.info that slows down online browsing activities.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.

Screnshot of Sophos Installer

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

Screenshot of Sophos EULA Page

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like StartPage.info.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to StartPage.info and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

The above procedures should have totally eliminated the StartPage.info browser hijacker. However, if you found that there are still remnants of the threat, please proceed to manual removal of associated objects as outlined below.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of StartPage.info on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by StartPage.info.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to StartPage.info. It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by StartPage.info. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with StartPage.info. The procedure below discuss on resetting various browsers to its default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to default settings is helpful in deleting hard-to-remove extension such as from StartPage.info. This method is highly advisable to perform if you have difficulty in removing unwanted extension.

1. Open Google Chrome Internet browser.
2. On the address bar, type chrome://settings/reset and press Enter key.
3. Under Reset and clean up section, choose Restore settings to their original defaults.
4. Click Reset settings button to clear all entries of StartPage.info.
5. Close the existing tab and restart Google Chrome. That should have removed StartPage.info extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extension from Firefox that may be related to StartPage.info. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, please see manual removal of add-on from Firefox.

1. Input the string about:support on Firefox web address and press Enter on keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section on upper-right corner of the screen stating Give Firefox a tune up. Click the Refresh Firefox button.
4. If confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. StartPage.info should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.
2. Select Advanced tab on Internet Options window.
3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference. Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by StartPage.info and other unknown objects. If you prefer to carry out the procedure manually, please add-on removal from Internet Explorer.

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