Remove “Your computer is damaged by Trojan” Pop-up

Your computer is damaged by Trojan” pop-up is made to mislead PC users about the presence of threats that brings troubles to the computer. Using this technique, people behind this online fraud tries to convince computer users to download an application or call a fake online technical support service. For this particular scene, “Your computer is damaged by Trojan” pop-up will advise to remove the virus and clicking the button will redirect the browser to another malicious site normally a bogus customer service portal.

You must understand that calling the specified number or any similar online support will cost you lots of money even though they haven’t fix any changes on the computer. In fact, they are the ones responsible for spreading pop-ups, adware, or potentially unwanted program that will later appeal to you about the troubles on the computer. There are instances that “Your computer is damaged by Trojan” will be the first one to call you if the adware linked to it have gathered some contact details on the computer. Collected data will be sent to its server so that a representative will contact you and state that they have identified a problem on your PC remotely.

You must understand that pop-ups about  “Your computer is damaged by Trojan” is issued to force you in availing paid online support. We urge you to stay away from web site like this. It will not only cost you some money, your privacy will also be at risk. The page you will receive contains this message:

Your computer is damaged by Trojan
Activate antivirus immediately to protect your hard disk!
(1) Zeus.2022 Trojan Detected
Windows Security : Click here to remote the virus.

If you are experiencing pop-ups like “Your computer is damaged by Trojan”, please run a virus scan on the computer. Follow the guide on this page to completely delete the threats and stop the pop-ups from the said website.

Screenshot of Zeus.2022

"Your computer is damaged by Trojan" Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Delete Suspicious Browser Extension

Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to "Your computer is damaged by Trojan". If it is not present, look for and delete any suspicious browser extension.

Remove Suspicious Extension from Google Chrome

1. Open your Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on the keyboard.

Chrome URL

3. Find suspicious or any relevant entry and remove it from the Google Chrome browser.

Uninstall the Unwanted Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on the keyboard.

Firefox URL

3. Choose Extensions from the sidebar menu.

4. Look for an object that pertains to "Your computer is damaged by Trojan" and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the internet browser.

Remove Malicious Items from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R and then, type the appwiz.cpl command.

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Add-Remove Malware

3. Select Unwanted Programs or a recently installed unwanted entry. Then, click on Uninstall to remove it from the Windows system.

If "Your computer is damaged by Trojan" is still present on the browser and there are still pop-ups, another option is to remove the adware from the browser settings.

4. Open the Microsoft Edge program.

5. Input edge://extensions/ in the URL bar and press Enter on the keyboard.

6. Look for and Remove or Disable suspicious entries from the Installed Extensions area. Additionally, delete the same object from the Search Providers section by executing the Hijacker Removal Procedure for Edge.

7. Close the window and restart Microsoft Edge.

Step 2 : Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of pop-up and redirect adware like "Your computer is damaged by Trojan" through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like "Your computer is damaged by Trojan", click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete "Your computer is damaged by Trojan" pop-up and redirect including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of "Your computer is damaged by Trojan" on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by "Your computer is damaged by Trojan" pop-up.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to "Your computer is damaged by Trojan". It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by "Your computer is damaged by Trojan" pop-up. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with "Your computer is damaged by Trojan". The procedure below discusses on resetting various browsers to their default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to its default settings is helpful in deleting hard-to-remove extensions. This method is highly advisable to perform if you have difficulty removing unwanted extensions.

1. Open the Google Chrome internet browser.
2. On the address bar, type chrome://settings/reset and press the Enter key.
3. Click on Reset Settings on the sidebar and choose Restore settings to their original defaults.
4. On the confirmation window, click the Reset settings button to clear all malicious entries.
5. Close the existing tab and restart Google Chrome. That should have removed the malicious extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extensions from Firefox that may be related to "Your computer is damaged by Trojan". This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only a specific extension, please see the manual removal of add-ons from Firefox.

1. Input the string about:support on the Firefox web address and press Enter on the keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section in the upper-right corner of the screen stating, Give Firefox a tune-up. Click the Refresh Firefox button.
4. If a confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. "Your computer is damaged by Trojan" should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Microsoft Edge to Default Settings

1. Open the Microsoft Edge browser.
2. On the address bar, please input edge://settings/reset and press Enter on the keyboard.
3. Once you are on the Reset Settings page, click on Restore settings to their default values.
4. A confirmation window will appear; click on the Reset button to continue.

Your data, like favorites, bookmarks, and history, will remain in the browser. However, this process will delete add-ons by "Your computer is damaged by Trojan" and other unknown objects.

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