Win32:RansomX-gen is a generic detection by Avast for hazardous ransomware computer threats. With this kind of attack, it is not only the system that is threatened; more than that, the precious files of computer users are in great danger. The motive of Win32:RansomX-gen is to deny user’s access to target files by encrypting them with a complex technique, usually the AES-RSA asymmetric method. Then, actors behind Win32:RansomX-gen will demand payment via Bitcoin currency as a trade-off for the necessary decryption tool.

How does it infect the computer?

The spread of Win32:RansomX-gen commonly occurs through spam email messages where the virus is delivered as an attachment. If not the actual file, the message on the email contains links that, when opened, will initiate the download and execution of Win32:RansomX-gen coming from a remote server. The virus may also arrive on the computer as part of pirated software or serial key generators that are usually hosted on different illicit servers. Aside from these two top spreaders, makers of Win32:RansomX-gen are also using other methods like malicious advertisements, drive-by-download, and software exploits.

Once Win32:RansomX-gen is executed on the computer, the virus injects a couple of files into system folders. It also creates a start-up item by adding an entry in the Windows registry that runs the virus code during the boot-up process.

Win32:RansomX-gen encrypts practically every file on the computer except for executables, system files, and applications. It is using an asymmetric type of encryption, which is hard to decipher and actually requires a decryption tool and key in order to recover all the infected files.

How does this malware operate?

The design of Win32:RansomX-gen primarily focuses on its objective of encrypting computer user’s files such as documents, spreadsheets, images, photos, videos, databases, archives, and so on. The encryption process literally makes these files inaccessible, and attackers make use of this situation to extort money from victims.

Some examples of hazardous ransomware that were identified with this signature include Suka, Yoad, Gac, Instant Ransomware 2.0, RansomeToad, and Solaso.

Versions of Win32:RansomX-gen
Version Name Alert Level Date Added
Win64:RansomX-gen Severe Dec. 12, 2020

How to remove Win32:RansomX-gen?

To totally remove Win32:RansomX-gen from the computer and get rid of relevant viruses and trojans, please execute the procedures as stated on this page. Make sure that you have completely scanned the system with the suggested malware removal tools and virus scanners.

Step 1 : Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of threat like Win32:RansomX-gen through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the database file; please wait for this process to complete.

6. To begin checking for threats like Win32:RansomX-gen, click on the Start Scan button. Wait for this scan to finish.

Screenshot of Combo Cleaner PC

7. At the end of the scan process, click on Remove all threats to delete Win32:RansomX-gen malware, including all malicious objects from the computer.

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the threat and malicious items linked to it.

Step 2 : Start Windows in Safe Mode With Networking

The method of running Windows in Safe Mode before running a virus scan is effective in getting rid of Win32:RansomX-gen. This process can prevent most viruses and malware from loading, making it easier to detect and remove them.

1. On the Windows Search bar, please type msconfig.

Screenshot of Win 11 Search

2. Select and open System Configutation on the list of found results.

3. Once you are in the System Configuration window, go to the Boot tab.

Screenshot of Msconfig Win 11

4. Under the Boot Options area, please check Safe Boot so that it starts in Safe Mode after restarting.

5. Next, select Network. This will allow Windows to boot in Safe Mode with Networking.

6. Lastly, click on Apply and OK to save the changes.

7. Please restart Windows.

Do not forget to restore the normal boot process of Windows after running the virus scan. Simply repeat the method above, and this time, uncheck the Safe Boot option to run Windows normally.

Step 3 : Run Sophos Home Virus Scanner

1. Please click on the link below to download the program.

2. After downloading, locate the file SophosInstall.exe in the Downloads folder.

3. Install by double-clicking on the file.

4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes.

5. Next, it will display the Terms and Conditions page. Click the Install button to begin.

Screenshot of Terms by Sophos Home

6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates.

7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button.

8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Win32:RansomX-gen components.

Screenshot of Sophos Home

9. Scanning may take a while; please wait for this process to finish.

10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Win32:RansomX-gen.

11. You may now close Sophos Home. The computer is now free from Win32:RansomX-gen, as well as associated malware and viruses.

After executing the above instructions, Win32:RansomX-gen should have been completely removed from the computer. If there are still signs of infection or the computer is displaying unusual behaviors, please continue with the remaining procedures.

Another alternative for Windows 10/11 users is to scan the computer with Microsoft Defender Offline. This will run a virus scan in the recovery environment.

Step 4 : Double Check with Windows Security Apps

Microsoft Windows has a built-in security application that you can use to double-check if your computer is still infected with Win32:RansomX-gen. For Windows 10/11 users, please run Windows Security.

Windows 10 / 11 Instructions:

Windows Security is a free tool that was built to help you remove Win32:RansomX-gen, viruses, and other malicious items from Windows 10/11 systems. Follow these procedures to scan your computer with the tool:

1. Tap or click the Search charm and search for Windows Security

2. Click Open to run the program.

Screenshot of Win 11 Search

3. On the Dashboard, click Virus and threat protection from the sidebar.

Screenshot of Win 11 Virus Protection

4. On the right panel, click on Scan Options to see different levels of checking the computer.

5. Next, please select Full Scan button.

Screenshot of Full Scan Win 11

6. Lastly, click on the Scan now button to start scanning for the presence of Win32:RansomX-gen. The process may take a while to complete.

7. After the scan, Delete/Quarantine identified threats, whether they were relevant to Win32:RansomX-gen or not. You may now restart Windows to complete the virus removal process.

For Windows 8.1 and Windows 7, you can scan the computer for free with the Microsoft Malicious Software Removal Tool (MSRT 64-Bit). It is a stand-alone virus scanner tool that targets prevalent malware groups.

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