Remove WireNavigate – Mac Adware

The articles showcases how risky it is to install WireNavigate on Mac computer. Extra contents of the post are Easy Fix solution, Manual Removal Guide, and cleaning the Homepage and Search section of infected browser application.

WireNavigate is an undesirable browser module that was made to control the settings on internet programs like Google Chrome, Mozilla Firefox, or Safari. As soon as it has access to said programs, WireNavigate applies unnecessary modifications that able it to exhibit intrusive advertisements as pop-ups, redirects, and banners. Clearly, the purpose of people behind WireNavigate is to make revenue through its pay-per-click ad scheme.

WireNavigate infiltration

This adware is very much comparable to other browser threats like EmergingZip and CreativeTask. All of these mentioned dubious browser extension as able to dominate internet browser application. They landed on the Mac computer even without the approval of user. Normally, it enters via malicious software package installer like freeware or shareware. There are quite substantial amount of free software that are packed with adware like WireNavigate.

When the user runs the installation of the questionable freeware, there is no sign on the simultaneous loading of WireNavigate. It runs a discreet installation to avoid user from blocking the setup process and the only time they will learn about the infiltration is when WireNavigate begins to control homepage and search engine.

Screenshot of WireNavigate App

WireNavigate browser hijacking

As typical browser hijacker threat, WireNavigate overrides search engine functionalities to let unwanted search engine do the processing. In fact, this server records all search inquiries of web user before revealing the final search outcome via legitimate search engine. In addition, WireNavigate comes with a tracking code that monitors web user’s data and eventually logs information like the following:

  • Computer user’s favorite websites
  • Browsing history
  • Visited online pages
  • Search terms and keywords
  • Browser type and version
  • Email address, phone numbers, and address
  • Geographical position or IP address

The makers of WireNavigate use the gathered data to improve its advertising revenue by displaying advertisements that suites web user’s preferences. It also hijacks the search to redirect the browser pages to partner’s websites that is relevant to web user’s liking. Sadly, some of the destination page may contain harmful objects that can lead to installation of adware or malware. Having said that, it is vital to remove WireNavigate as early as possible to avoid endangering the Mac computer.

Procedures to Remove WireNavigate from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like WireNavigate. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing WireNavigate.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1 : Delete WireNavigate from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find WireNavigate or any unwanted program or suspicious item. It could be in disguise as a different file.

Delete Unwanted App

4. Drag WireNavigate to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to WireNavigate

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located WireNavigate, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed WireNavigate

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.WireNavigate
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Wire Navigate App

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing WireNavigate to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Wire Navigate App

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to WireNavigate adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including WireNavigate.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, WireNavigate is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove WireNavigate from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove WireNavigate from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing WireNavigate. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace WireNavigate settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by WireNavigate. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select WireNavigate or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with WireNavigate.

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