Your Windows 10 is infected with viruses!

Seeing an alert like “Your Windows 10 is infected with viruses!” is worrying, especially to those computer users who first encounter this kind of pop-up. It states that Norton, McAfee, or Windows Defender subscription has expired. The problem is, this alert is also seen by the users who don’t have the security software on their computer. Right then and there, the web users should have identified already that the “Your Windows 10 is infected with viruses!” pop-up is only a spam.

Origin of the pop-up

Several dubious websites like are the common sources of this fake pop-up alert. The said websites are landing pages if the web user pays a visit to sites that are associated with piracy such as those that offering free software and movie downloads. These sites usually executes a script to redirect the visitors to suspicious sites like,,, and so on. Upon arrival, online users may experience the fake warning, which contains the following message:

Your Windows 10 is infected with 5 viruses!
Action Required!
Your Norton Antivirus subscription has expired.
Renew now to keep your Windows 10.0 protected.
If your PC is unprotected, it is at risk for viruses and other malware.

Screenshot of the fake pop-up

Here is another fake pop-up alert with different message.

Your Windows 10 is infected with Viruses and other malicious applications. Viruses must be removed and system damage repaired.
It is necessary to run the Virus removal procedure immediately, please proceed.
If you leave this site, your computer will remain damaged and vulnerable.

Screenshot of Fake Windows Warning

Get rid of “Your Windows 10 is infected with viruses!” pop-up

The purpose of the fake alert is to lure web users to download a malicious program that is masquerading as a software update. On the other hand, the pop-up attempts to scare the victim and force them to call a suggested online tech support, that is actually a fraudster. By doing so, the fake technical support team will require the client to pay for a huge fee in order to resolve the computer issues.

To evade this scam, web users must cease the browser after seeing the “Your Windows 10 is infected with viruses!” alert. Then, it is highly recommended to scan the computer with effective anti-virus or anti-malware tools to check any malicious files associated with this scam.

Your Windows 10 is infected with viruses! Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Delete Suspicious Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove any suspicious the extension from the affected browser program.

Remove Malicious Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome URL

3. Find questionable entry and remove it from Google Chrome browser.

Uninstall Malware Extension from Mozilla Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox URL

3. Choose Extensions on sidebar menu.

4. Look for suspicious object and remove it from the browser.

After deleting the malicious browser extension, it is expected that Your Windows 10 is infected with viruses! is also gone from the internet browser app.

Remove suspicious Add-ons from Internet Explorer and Edge Browser

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Close the window and restart Internet Explorer.

If Your Windows 10 is infected with viruses! is still present on the IE browser and there are still unwanted homepage and pop-ups, another option is to remove the adware from Windows Control Panel.

4. Press Windows Key + R and then, type appwiz.cpl command.

5. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Malware

7. Select doubtful item or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Step 2 : Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of pop-up and redirect adware like Your Windows 10 is infected with viruses! through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like Your Windows 10 is infected with viruses!, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete Your Windows 10 is infected with viruses! pop-up and redirect including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Your Windows 10 is infected with viruses! on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by Your Windows 10 is infected with viruses! pop-up.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.


4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Your Windows 10 is infected with viruses!. It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by Your Windows 10 is infected with viruses! pop-up. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Your Windows 10 is infected with viruses!. The procedure below discuss on resetting various browsers to its default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to default settings is helpful in deleting hard-to-remove extension such as from Your Windows 10 is infected with viruses!. This method is highly advisable to perform if you have difficulty in removing unwanted extension.

1. Open Google Chrome Internet browser.
2. On the address bar, type chrome://settings/reset and press Enter key.
3. Under Reset and clean up section, choose Restore settings to their original defaults.
4. Click Reset settings button to clear all entries of Your Windows 10 is infected with viruses!.
5. Close the existing tab and restart Google Chrome. That should have removed Your Windows 10 is infected with viruses! extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extension from Firefox that may be related to Your Windows 10 is infected with viruses!. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, please see manual removal of add-on from Firefox.

1. Input the string about:support on Firefox web address and press Enter on keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section on upper-right corner of the screen stating Give Firefox a tune up. Click the Refresh Firefox button.
4. If confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Your Windows 10 is infected with viruses! should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.
2. Select Advanced tab on Internet Options window.
3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference. Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by Your Windows 10 is infected with viruses! and other unknown objects. If you prefer to carry out the procedure manually, please add-on removal from Internet Explorer.

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