Your Windows 10 is infected with viruses!

Seeing an alert like “Your Windows 10 is infected with viruses!” is worrying, especially to those computer users who first encounter this kind of pop-up. It states that Norton, McAfee, or Windows Defender subscription has expired. The problem is, this alert is also seen by the users who don’t have the security software on their computer. Right then and there, the web users should have identified already that the “Your Windows 10 is infected with viruses!” pop-up is only a spam.

Origin of the pop-up

Several dubious websites like are the common sources of this fake pop-up alert. The said websites are landing pages if the web user pays a visit to sites that are associated with piracy such as those that offering free software and movie downloads. These sites usually executes a script to redirect the visitors to suspicious sites like Desktopnotificationsnews.com, Mywebprotector.com, Yoursecuresoft.com, and so on. Upon arrival, online users may experience the fake warning, which contains the following message:

Your Windows 10 is infected with 5 viruses!
Action Required!
Your Norton Antivirus subscription has expired.
Renew now to keep your Windows 10.0 protected.
If your PC is unprotected, it is at risk for viruses and other malware.

Screenshot of the fake pop-up

Here is another fake pop-up alert with different message.

Warning!
Your Windows 10 is infected with Viruses and other malicious applications. Viruses must be removed and system damage repaired.
It is necessary to run the Virus removal procedure immediately, please proceed.
If you leave this site, your computer will remain damaged and vulnerable.

Screenshot of Fake Windows Warning

Get rid of “Your Windows 10 is infected with viruses!” pop-up

The purpose of the fake alert is to lure web users to download a malicious program that is masquerading as a software update. On the other hand, the pop-up attempts to scare the victim and force them to call a suggested online tech support, that is actually a fraudster. By doing so, the fake technical support team will require the client to pay for a huge fee in order to resolve the computer issues.

To evade this scam, web users must cease the browser after seeing the “Your Windows 10 is infected with viruses!” alert. Then, it is highly recommended to scan the computer with effective anti-virus or anti-malware tools to check any malicious files associated with this scam.

Your Windows 10 is infected with viruses! Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Delete Suspicious Browser Extension

Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Your Windows 10 is infected with viruses!. If it is not present, look for and delete any suspicious browser extension.

Remove Suspicious Extension from Google Chrome

1. Open your Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on the keyboard.

Chrome URL

3. Find suspicious or any relevant entry and remove it from the Google Chrome browser.

Uninstall the Unwanted Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on the keyboard.

Firefox URL

3. Choose Extensions from the sidebar menu.

4. Look for an object that pertains to Your Windows 10 is infected with viruses! and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the internet browser.

Remove Malicious Items from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R and then, type the appwiz.cpl command.

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Add-Remove Malware

3. Select Unwanted Programs or a recently installed unwanted entry. Then, click on Uninstall to remove it from the Windows system.

If Your Windows 10 is infected with viruses! is still present on the browser and there are still pop-ups, another option is to remove the adware from the browser settings.

4. Open the Microsoft Edge program.

5. Input edge://extensions/ in the URL bar and press Enter on the keyboard.

6. Look for and Remove or Disable suspicious entries from the Installed Extensions area. Additionally, delete the same object from the Search Providers section by executing the Hijacker Removal Procedure for Edge.

7. Close the window and restart Microsoft Edge.

Step 2 : Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of pop-up and redirect adware like Your Windows 10 is infected with viruses! through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like Your Windows 10 is infected with viruses!, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete Your Windows 10 is infected with viruses! pop-up and redirect including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Your Windows 10 is infected with viruses! on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by Your Windows 10 is infected with viruses! pop-up.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Your Windows 10 is infected with viruses!. It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by Your Windows 10 is infected with viruses! pop-up. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Your Windows 10 is infected with viruses!. The procedure below discusses on resetting various browsers to their default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to its default settings is helpful in deleting hard-to-remove extensions. This method is highly advisable to perform if you have difficulty removing unwanted extensions.

1. Open the Google Chrome internet browser.
2. On the address bar, type chrome://settings/reset and press the Enter key.
3. Click on Reset Settings on the sidebar and choose Restore settings to their original defaults.
4. On the confirmation window, click the Reset settings button to clear all malicious entries.
5. Close the existing tab and restart Google Chrome. That should have removed the malicious extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extensions from Firefox that may be related to Your Windows 10 is infected with viruses!. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only a specific extension, please see the manual removal of add-ons from Firefox.

1. Input the string about:support on the Firefox web address and press Enter on the keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section in the upper-right corner of the screen stating, Give Firefox a tune-up. Click the Refresh Firefox button.
4. If a confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Your Windows 10 is infected with viruses! should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Microsoft Edge to Default Settings

1. Open the Microsoft Edge browser.
2. On the address bar, please input edge://settings/reset and press Enter on the keyboard.
3. Once you are on the Reset Settings page, click on Restore settings to their default values.
4. A confirmation window will appear; click on the Reset button to continue.

Your data, like favorites, bookmarks, and history, will remain in the browser. However, this process will delete add-ons by Your Windows 10 is infected with viruses! and other unknown objects.

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