Topnata Pop-up Ads – How to Stop them

Web users are able to encounter Topnata pop-ups and redirects if they happen to visit a website that is running a malicious script. In some instances, if the pop-up appears frequently, it could be due to an adware infection that is messing up with internet software. Most web users are not aware that Topnata or similar aggressive pop-ups originate from the malicious freeware they have installed. The majority of computer users are taking advantage of these free applications because they are literally cost-less. Hence, they are completely ignorant that there is a hidden agenda behind why it was made available online and that anyone can acquire it free of charge.

During the first visit to the website, it may display the message “Topnata.azurewebsites.net wants to show notifications.” Giving permission to this request will allow the website to display push notifications that often contain misleading messages, as shown in the image below.

Screenshot of Topnata.azurewebsites.net

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Why are you seeing Topnata in the browser?

One purpose of certain freeware is to deploy adware alongside the host file. The adware may be in charge of displaying Topnata from Azurewebsites.net or other domains like .com, .net, .org, and so on. As long as the unwanted software is inside the computer, the browser will continue to display ads during a browsing session. Apart from Topnata pop-ups, the adware may also collect sensitive data from the browser like search keywords, favorite websites, and personal information like username and passwords.

Ordinary users may not know the actual purpose of the adware and its redirect and pop-up actions. Frankly, this scheme is actually forcing the display of advertisements. In the case of Topnata, cyber crooks are using misleading tactics to entice web users into activating the browser’s push notification so that it can regularly receive ads from Topnata website. Therefore, if there are excessive ads from Topnata especially persistent display of push notifications, adware might be present on the browser.

Can I stop Topnata and restore the browser?

The only way to restore the browser to its previous normal working state is to remove the culprit. This is also the proper approach to stopping Topnata pop-ups and redirects. Scanning the computer with effective anti-virus and anti-malware tools is recommended to completely get rid of threats.

Technical Details
Domain name Topnata.azurewebsites.net
Initial pop-up goal Prompting the web user to allow push notifications. If granted, Topnata will use this feature to send aggressive pop-up ads.
Website purpose To display different kinds of malicious ads on the browser using the push notification window of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

Topnata Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer. In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Scan the computer with Combo Cleaner

Combo Cleaner is a trusted PC security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of adware like Topnata through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the database file; please wait for this process to complete.

6. To begin checking for threats like Topnata, click on the Start Scan button. Wait for this scan to finish.

Screenshot of Combo Cleaner PC

7. At the end of the scan process, click on Remove all threats to delete Topnata hijacker, including all malicious objects from the computer.

To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.

Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the threat and malicious items linked to it.

Step 2 : Get rid of Pop-ups (Notification)

Normally, Topnata pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop Topnata from showing the pop-ups, please execute the procedures below.

Google Chrome

Remove Topnata from Google Chrome

1. On Google Chrome browser, type or copy and paste the following in the address bar and press Enter on the keyboard:

chrome://settings/content/notifications

2. Scroll down to the list under "Allowed to send notifications" section and look for Topnata.

3. Click ellipses icon (3-dot) beside Topnata list to reveal the options.

Screenshot of Chrome Notification Settings

4. Click on Block or Remove to stop Topnata from displaying pop-up ads on Google Chrome browser.

5. Please restart your Google Chrome browser.

Remove Malicious Extension from Google Chrome

1. Open the Google Chrome browser.

2. Input the strings below in the address bar and press Enter on the keyboard:

chrome://extensions/

Screenshot of Chrome Extensions in PC

3. Look for malicious browser extension and remove it from Google Chrome.

Alternative Method to Clean Up Google Chrome browser

Not all browser threats are the same. Some cannot be removed by deleting relevant extensions and codes. In this instance, resetting the browser to its default configuration is the best solution. If Topnata is still bothering you after completing all the steps above, please execute the procedures below to proceed with the Google Chrome Safety Check.

1. Open the Google Chrome application.

2. Type or copy and paste the string below in the address bar. Then, press Enter on the keyboard:

chrome://settings/privacy

Screenshot of Safety Check

3. Next, please click the Go to Safety Check and review your current security status.

4. Remove any suspicious items and follow the safety recommendations of Google Chrome.

This feature of Google Chrome aims to find malicious websites and harmful software. If you are unable to delete Topnata, the other option is to Reset Google Chrome settings to their original defaults. See more details on this page.

Microsoft Edge

Get rid of Topnata from Microsoft Edge

1. Open the Microsoft Edge browser. Type or copy and paste the following in the address bar and press Enter on your keyboard:

edge://settings/content/notifications

Screenshot of Edge Notifications

2. Scroll down to the Allow section and select Topnata.

3. Click the More Actions or ellipses icon (3-dot) to reveal the options.

4. Select Remove from the options to stop the malicious website from using the push notification feature. Repeat the same procedure for other websites that keep displaying pop-up advertisements.

Remove malicious extension from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.

Screenshot of Run Command

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Screenshot of Program and Featires

3. Look for a malicious item or a recently installed suspicious entry in the list.

4. Click on Uninstall to remove it from the Windows system.

If Topnata is still present on the browser and the pop-ups persist, another option is to remove relevant adware from the browser settings.

5. Open the Microsoft Edge program.

6. Input the following string in the address bar and press Enter on the keyboard:

edge://extensions/

Screenshot of MS Edge Address Bar

7. Look for and Remove or Disable malicious items from the Installed Extensions area.

Screenshot of Edge Extension Removal

8. You may now close the window and restart the Microsoft Edge browser.

Mozilla Firefox

Stop Topnata pop-up on Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Scroll down to the Permissions area and look for Notifications.

Screenshot of Firefox Notifications

3. Click the Settings button aligned with the Notifications.

4. Look for Topnata entry and click the Remove WebsiteStatus button.

Screenshot of Firefox Notifications Removal

5. Click on Save Changes and restart Mozilla Firefox and check if Topnata pop-up is gone.

Uninstall Malicious Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:

about:addons

Screenshot of Firefox Extension

3. Click on Extensions from the sidebar menu.

4. Look for an entry malicious extension and Disable or Remove it from the browser using the options button.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the Mozilla Firefox browser.

Step 3 : Scan and Delete Adware with AdwCleaner (PC Only)

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Topnata on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer, especially browsers affected by Topnata.

3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.

4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.

5. On the AdwCleaner dashboard, click on Settings.

Screenshot of AdwCleaner Policies

6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.

Screenshot of AdwCleaner Scanner

7. Go back to the Dashboard and click the Scan Now button.

8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Topnata.

9. Clean or Remove all suspicious and harmful items identified after the thorough scan.

10. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Tutorial video to remove Topnata

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