ScrSnap

ScrSnap is a computer virus that executes different malicious actions on the computer. Several antivirus program identifies the relevant file Scrsnap.exe as a Trojan, while other security applications identifies the application ScrSnap as potentially unwanted program (PUP).

Threat Behavior

The origin of ScrSnap infection is attributed to the installation of malicious software bundles currently being offered by questionable sources including Torrent portals, file-sharing networks, and host of pirated software. As soon as ScrSnap is executed on the computer, it communicates with a remote server and report the current infection. Along with the submitted information includes infected computer’s operating system version, installed programs, IP address, internet service provider, and other network and security concerns.

ScrSnap runs different processes on the computer and this diminishes overall system performance. There are reports that ScrSnap continuously runs various applications in the background and uninterrupted initialization of browser tabs and windows that often leads to software freezes and crashes.

Payload

The objective of ScrSnap is to drop additional malware on the computer. Per observation, this virus also attacks the internet program like Google Chrome, Firefox, and Safari. There are cases that ScrSnap installs malicious browser extension on these programs and it is able to deny anyone from accessing or altering the corrupt configuration by setting it to “Managed by your organization.”

With its ability to dominate internet browser settings, ScrSnap may resort to excessive display of advertisements as it means to generate online revenue. Aside from pop-up ads, browser redirects could also occur on the browser and it can drive web user to different malicious websites.

How to remove ScrSnap?

To totally remove ScrSnap from the computer and get rid of relevant virus and trojan, please execute the procedures as stated on this page. Make sure that you have completely scan the system with suggested malware removal tools and virus scanners.

Remove ScrSnap Instantly

To instantly remove ScrSnap, we suggest that you scan the infected computer with this powerful virus removal tool. It can detect and get rid of Trojans, viruses, malware, and adware from the infected computer. To fully protect the computer against ScrSnap or similar attack, you can activate Sophos to have real-time scanning and complete defense against all forms of threats.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.

Screnshot of Sophos Installer

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

Screenshot of Sophos EULA Page

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove virus like .

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

After executing the above instructions, ScrSnap should have been eliminated totally from the computer. If there are still signs of infection or computer is displaying unusual behaviors, please continue with the remaining procedures.

Stage 1 : Start Windows in Safe Mode With Networking

Windows 10 Guide

1. Click on Windows logo and select Power icon when options pop-ups.
2. Select Restart from the options while pressing Shift key on the keyboard.
3. Choose an Option window will appear, select the Troubleshoot button.
4. On next window, please choose Advanced Option.
5. On Advanced Option window, click on Startup Settings and then, click Restart button to reboot the computer.
6. When Windows boot on Startup Settings, press function key F5 or number 5 on keyboard.

A simpler alternative for Windows 10 users is to scan the computer with Microsoft Defender Offline. This will run a virus scan in the recovery environment.

Windows 8 Guide

1. Click Windows Start icon at the lower left section of the screen.
2. Open Search window and type Advanced in the field. It will open General PC Settings.
3. Click on Advanced Startup and then, click on Restart Now button.
4. Once the computer starts in Advanced Startup option menu, select Troubleshoot.
5. Next, click on Advanced Options to reveal the next section.
6. Click Startup settings and then, click Restart button to boot the PC in Startup Settings.
7. Use function key F5 or number key 5 to Enable Safe Mode with Networking.

Stage 2 :Double Check with Microsoft Security Apps

Microsoft Windows has built-in security application that you can use to double-check if computer is still infected with ScrSnap. For Windows 8 and 10 users, please run Windows Defender. Users of Windows Vista and older versions can utilize Microsoft Security Essentials to remove ScrSnap virus.

Windows 8 / 10 Instructions:

Windows Defender is a free tool that was built help you remove ScrSnap, viruses, and other malicious items from Windows 8 or Windows 10 system. Follow these procedures to scan your computer with Windows Defender:

1. Tap or click the Search charm, search for defender, and then open Windows Defender.

If Windows Defender is not yet installed on the computer, please proceed to download page using the link below. It also contains detailed instruction to install and use the program effectively. Proper usage is required to totally remove ScrSnap

WD-charm

2. On the Home tab, click Full under Scan Options. Click Scan now to start scanning for presence of ScrSnap. The process may take a while to complete.

WD-fullscan

3. After the scan, delete/quarantine identified threats wether it is relevant to ScrSnap or not. You may now restart Windows to complete the virus removal process.

Windows XP, Windows Vista, and Windows 7 Instructions:

1. Open Microsoft Security Essentials by going to Windows Start > All Programs. If the tool is not yet installed on the computer, please download Microsoft Security Essentials from the link below. Save the file on your hard drive.

Complete installation guide and usage are also provided on the same link. It is essential in removing ScrSnap effectively. If Microsoft Security Essentials is already installed on the PC, please proceed with the steps below.

2. On Microsoft Security Essentials Home screen, please choose Full under Scan Options.

MSE Full Scan

3. Click on Scan Now button to start detecting ScrSnap items, viruses, and malware on the PC. Scan may take a while, please be patient and wait for the process to end.

How to protect the computer?

The initial defense that comes to the mind of any computer users is to install an anti-virus or anti-malware program. This move is sensible and probably the most practical way to protect the computer against ScrSnap attack. Hence, keep in mind that having a security software do not give full guarantee of protection. The most part of the prevention still lies on being cautious of users and therefore we are providing the following information as guidelines to protect the computer from virus infection.

Avoid Malicious Websites

There are enormous numbers of websites that was made for the primary purpose of spreading ScrSnap. Normally, these sites are involved in integrating malicious pop-up and browser hijacker, that will eventually cause further virus infection. Avoid such kind of websites.

Delete Phishing Emails

The mass-mailing of computer viruses gives the attackers the luxury of spreading their malicious code in just one send off. This will arrive in the inbox as email that appears to be from a legitimate organization. So, if you receive an unexpected email with a link or an attached file, better delete it immediately.

Do Not Click a Suspicious Link

Links from social media, forums, and blog sites are sometimes being utilized by attackers to drive web users to a malicious page that contains malicious code. Therefore, do not just click on any link especially if it looks suspicious. Accidental access to the destination site may lead to ScrSnap infection.

Be Careful When Downloading Files

Cracked software, serial key generators, and several freeware are seen as another method that spreads the ScrSnap virus. Avoid acquiring these types of application and if there is a need to download a freeware or shareware, be sure to obtain it from the official website or trusted providers.

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