How to Remove TechnicalEternal (Mac)

Mac security analysts warn against an encounter with the TechnicalEternal app. According to them, this malicious browser extension is currently targeting internet software on Mac OS computers. The moment that TechnicalEternal is operating inside the computer, it displays different types of aggressive advertisements, such as pop-ups, redirects, and push notifications. It also overrides search settings in an attempt to promote an unwanted search engine, which is unreliable as compared to the current user’s preference for Google, Bing, or Yahoo.

TechnicalEternal distribution methods

The majority of computer users who encounter TechnicalEternal ponder how it manages to enter the computer without their consent. Actually, there are several ways that attackers are utilizing to widely spread the adware. One is through a fake software update (see image below) that web users commonly encounter when visiting sites that are involved in the illegal distribution of movies, software, or audio files. Another thing is that installing freeware that originates from distrustful sources may likewise be the source of TechnicalEternal adware infiltration. Worse than that, the distribution of suspicious freeware bundles was also observed as a way to infect the computer with more dangerous threats, including viruses and malware.

Screenshot of TechnicalEternal

The intrusion techniques of the TechnicalEternal app can easily persuade Mac users into the accidental installation or execution of the carrier. Thus, it is advised to stay away from the said sources of infection.

Goal of TechnicalEternal adware

The adware in question is operating both as a potentially unwanted application (PUA) and as ad-supported software (adware). That being said, it is clear that TechnicalEternal is possessing traits for causing misbehaviors on the infected browser application. After penetrating the computer against the will of the Mac user, the TechnicalEternal app begins to display an assortment of advertisements in the browser program. This normally causes disruption to Mac users browsing activities. Instead of viewing desired pages, TechnicalEternal will redirect the browser to unsolicited ones that often contain malicious links and contents.

Bear in mind that aside from generating revenue through ad display campaigns, one more objective of TechnicalEternal adware is to refer internet traffic to partner’s websites. This is not only annoying, but more than that, the redirect process by TechnicalEternal could lead to greater troubles because the unwanted destination is pushing for the installation of an unknown executable file, which can be a rogue application, adware, or virus.

Like what we advised Mac users who encounter similar threats as ZipRestore, OptimizedSearchTool, and FractionAnalog, removal is a must with TechnicalEternal adware. Aside from disturbances, the computer is at risk in its presence. The complete steps to remove this adware are outlined in the next section. Please follow the guide accordingly.

How can a Mac be protected against TechnicalEternal?

To secure the Mac computer from potentially dangerous applications, nothing beats the tried-and-true method of using antivirus software. As long as they provide real-time scanning, the free versions of antivirus software are excellent substitutes for more expensive options if money is tight. Be wary online and stay away from websites that display obtrusive pop-ups and redirection.

Procedures to Remove TechnicalEternal from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer. Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like TechnicalEternal. You may need to purchase the full version if you want to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until your antivirus downloads its latest virus definition updates.

6. Next, click on "Start Combo Scan" to start removing TechnicalEternal.

Combo Cleaner Scanner

7. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 1 : Delete TechnicalEternal from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find TechnicalEternal or any unwanted program and suspicious item. It may also disguise itself as a different file with random names.

Delete Unwanted App

4. Drag the suspicious file to the Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to TechnicalEternal

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located TechnicalEternal, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed TechnicalEternal

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.TechnicalEternal.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- TechnicalEternal, (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing TechnicalEternal to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- TechnicalEternal

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to TechnicalEternal adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including TechnicalEternal.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on the Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, and TechnicalEternal is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

Step 5 : Remove TechnicalEternal from Homepage and Search

Safari

- Open your Safari browser.
- Go to the Safari Menu located in the upper left-hand corner, and then select Preferences.
- Under the General tab, navigate to the Default Search Engine section and select Google or any valid search engine.
- Next, be sure that the "New Windows Open With" field is set to Homepage.
- Lastly, remove TechnicalEternal from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open the Google Chrome browser.
- Input the following on the address bar and press Enter on the keyboard : chrome://settings/
- Look for 'On Startup' area on the sidebar.
- Select 'Open a specific page or set of pages'.
- Choose the unwanted homepage, and click on Ellipses (three dots) and select Edit.
- Enter the desired web address as your homepage, replacing the TechnicalEternal setting. Click Save.
- To set the default search engine, go to the Search Engine area from the sidebar link.
- Click on 'Manage search engines...' button.
- Select the questionable Search Engine and click on Ellipses (three dots). ClickDelete. to remove it from the list.
- Go back to the Search Engine area and choose a valid entry (i.e., Google) from 'Search engine used in the address bar'.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- Click Home on the sidebar area.
- Under "New Windows and Tabs", you may choose Firefox Home (Default) or Custom URLs. - Input the desired URL to replace TechnicalEternal settings if you chose Custom URLs.
- To configure default search engine, select Search on the sidebar to display the settings.
- Under the Default Search Engine list, please select one (i.e., Google).
- On the same page, you have the option to Remove unwanted search engines.

Optional : If you are unable to change browser settings, execute these steps:

Some users complain that there is no way to change browser settings because they are grayed out by TechnicalEternal. In such a situation, it is important to check if there is an unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select TechnicalEternal or any relevant profile from the left pane. See the image below.

Remove Mac Profile

4. At the bottom of this window, click the minus [-] button to delete the account. Please refer to the image above.

5. Close the Profiles window and open the affected browser to change all settings associated with TechnicalEternal.

About the author

Leave a Comment

Your email address will not be published. Required fields are marked *