Web Genie is a Google Chrome extension that claims to make users browsing experience safer and faster. It asserts to provide these attribute by clearing and deleting private data. Web Genie also offers other functions like clearing cookies, cache, and history. It can also help user manage downloads, extensions, and provide internet speed test.
Web Genie is invasive in a manner that it does not disclose full ability when installed. Users are normally not aware that installing this extension may modify browser settings. Web Genie replaces homepage and starts it with questionable web address like Newtab.getwebgenie.org. Same thing will happen to new tab and default search engine. Therefore, all online search inquiries of users are redirected to Newtab.getwebgenie.org before revealing the final outcome on Yahoo Search.
Image below shows the effect of Web Genie on Google Chrome browser. It is clear that it adds toolbar utilities including Manage Downloads, Clear Cache, Clear Cookies, Clear History, Manage Extensions, Manage Passwords, and Speed Test. Obviously, most of these functions are already built-in to the browser, so we find it just a redundancy features.
For us, it is much better and safer to surf the web without Web Genie. After all, it is not as useful as how it is projected on its own website. Additionally, Newtab.getwebgenie.org will stop hijacking the homepage and search inquiries if this unwanted extension is deleted from the browser. For a full guide to remove Web Genie, please see the special section below.
Web Genie Removal Procedure
Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.
In order to totally eliminate the threat, it is vital to follow the process in exact manner.
Step 1 : Delete Web Genie Browser Extension
Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Web Genie.
Remove Web Genie Extension from Google Chrome
1. Open Google Chrome browser.
2. Type chrome://extensions/ in the address bar and press Enter on keyboard.
3. Find Web Genie or relevant entry and remove it from Google Chrome browser.
Uninstall Web Genie Extension from Mozilla Firefox
1. Open Mozilla Firefox browser.
2. Type about:addons in the address bar and press Enter on keyboard.
3. Choose Extensions on sidebar menu.
4. Look for object that is pertaining to Web Genie and remove it from the browser.
After deleting the malicious browser extension, it is expected that Web Genie is also gone from the homepage.
Remove Web Genie Add-ons from Internet Explorer and Edge Browser
1. Open Internet Explorer program.
2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.
3. Look for and Remove or Disable entries of Web Genie from Toolbars and Extension. Additionally, delete unwanted entry from Search Providers section.
4. Close the window and restart Internet Explorer.
If Web Genie is still present on the IE browser and there are still unwanted homepage and pop-ups, another option is to remove the adware from Windows Control Panel.
5. Press Windows Key + R and then, type appwiz.cpl command.
6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.
7. Select Web Genie or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.
Step 2 : Scan the computer with Sophos Antivirus
To remove Web Genie automatically, scanning the computer with this powerful anti-virus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like Web Genie that slows down online browsing activities.
1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.
3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.
4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.
5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Web Genie.
6. Click the button to carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Web Genie and other suspicious entities. Be sure to remove all identified threats.
The above procedures should have totally eliminated the Web Genie browser hijacker. However, if you found that there are still remnants of the threat, please proceed to manual removal of associated objects as outlined below.
Step 3 : Scan and Delete Adware with AdwCleaner
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Web Genie on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer especially browsers affected by Web Genie.
3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.
4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Web Genie. It will also check for suspicious entries on browser settings that is associated with the hijacker.
5. Clean or Remove all suspicious and harmful items identified after the thorough scan.
6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.
Check if your internet browser application is no longer being bothered by Web Genie. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.
Optional : Reset Internet Browser Program
Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Web Genie. The procedure below discuss on resetting various browsers to its default state.
Restore Google Chrome to Default Settings
Resetting Google Chrome to default settings is helpful in deleting hard-to-remove extension such as from Web Genie. This method is highly advisable to perform if you have difficulty in removing unwanted extension.
1. Open Google Chrome Internet browser.
2. On the address bar, type chrome://settings/reset and press Enter key.
3. Under Reset and clean up section, choose Restore settings to their original defaults.
4. Click Reset settings button to clear all entries of Web Genie.
5. Close the existing tab and restart Google Chrome. That should have removed Web Genie extension and associated objects.
Reset Mozilla Firefox to Default
This section describes how to remove unwanted extension from Firefox that may be related to Web Genie. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, please see manual removal of add-on from Firefox.
1. Input the string about:support on Firefox web address and press Enter on keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section on upper-right corner of the screen stating Give Firefox a tune up. Click the Refresh Firefox button.
4. If confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Web Genie should be gone by now. Click Finish to open a fresh version of Firefox.
Restore Internet Explorer to Default Settings
1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.
2. Select Advanced tab on Internet Options window.
3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference. Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by Web Genie and other unknown objects. If you prefer to carry out the procedure manually, please add-on removal from Internet Explorer.