Remove VoiceFive Survey (ar.voicefive.com)

VoiceFive Survey pop-up came from annoying advertising platform that serves numerous ads and survey on Internet browsers. It may appear on popular programs including Internet Explorer, Mozilla Firefox, Google Chrome, and Safari. Aside from VoiceFive Survey pop-up ads, this adware also launches new browser window or ‘New Tab’ displaying full-page banner.

Technically, VoiceFive Survey is not a virus. Though, some computer users consider it so harmful because of its malicious intent once installed on the system. It fits the category of adware due to its main objective of gaining profit through online ads. As an adware, VoiceFive Survey’s primary purpose is to display ads and redirect web browser to various sites. It aims on delivering web traffic to partners and network of advertisers.

You must be aware that adware like VoiceFive Survey often comes as bundled to certain freeware. It could be software update, multimedia players, download tool, or utilities to speed up the Internet. Installing said program likewise loads VoiceFive Survey into the browser as an add-on. Although you can spot this add-on on the configuration panel of the browser, removing it would be not as simple as you may think.

VoiceFive Survey

To completely remove VoiceFive Survey adware and stop the pop-up ads, you may have to scan the PC with legitimate security tools and virus removers. Removing any relevant software also helps eliminate unwanted items on the computer.

VoiceFive Survey Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Quick Fix - Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of pop-up and redirect adware like VoiceFive Survey through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like VoiceFive Survey, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete VoiceFive Survey redirect including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 1 : Get rid of Pop-ups (Notification)

Normally, VoiceFive Survey pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop VoiceFive Survey from showing the pop-ups, please execute the procedures below.

Remove VoiceFive Survey from Google Chrome

1. On Google Chrome browser, input the following in the address bar and press Enter:

chrome://settings/content/notifications

2. Navigate to the list under "Allow" section and look for VoiceFive Survey.

3. Click the ellipses (3 dots) beside VoiceFive Survey list to reveal the options.

Chrome Push Notification

4. Click on Block or Remove to stop VoiceFive Survey from displaying pop-up ads on Google Chrome browser.

6. Please restart Google Chrome browser.

Stop VoiceFive Survey pop-up on Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Navigate below to Permission area and look for Notifications.

Firefox Notification Settings

3. Click the Settings button aligned with the Notifications.

4. Look for VoiceFive Survey entry and change the Status to Block.

Block Notification from Firefox

5. Click on Save Changes and restart Mozilla Firefox and check if VoiceFive Survey pop-up is gone.

Remove VoiceFive Survey from Safari (Mac)

1. On top menu, click on Safari and then, select Preferences from the drop-down list.

2. Click on Websites tab to open its settings.

3. Select Notifications from the left sidebar.

Push Notification Safari

4. On right panel, it will display a list of websites with "Allow" attribute.

5. Find and click on VoiceFive Survey.

6. You may choose to Deny or Remove it from the notification list.

7. You may now restart Safari browser and see if VoiceFive Survey pop-up is gone.

Get rid of VoiceFive Survey from Microsoft Edge

1. Assuming that Edge browser is open, click on the ellipses (3 dots) on upper right corner to open the Settings. Alternatively, you can press Alt + X on the keyboard.

2. Select Settings from the drop-down list.

3. Click on Advanced.

4. Under Website Permissions area, click on Manage Permissions button.

Edge Push Notification

4. Find and select VoiceFive Survey from the list. Click on X button to stop it from showing pop-up ads or notifications.

Edge Notification Removal

5. You may now restart Edge browser.

Step 2 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of codes causing VoiceFive Survey to show up on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by VoiceFive Survey.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to VoiceFive Survey pop-ups.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Step 3 : Delete Browser Extension

Most adware and unwanted applications are using a program called browser extension to be able to take over the settings of internet software. Therefore, we highly recommend to check and remove the extension that is closely related to VoiceFive Survey.

For Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome URL

3. Find suspicious browser extension and Remove it from Google Chrome.

4. Please restart Google Chrome browser.

For Mozilla Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox URL

3. Choose Extensions on sidebar menu.

4. Look for object that is suspicious and may be relevant to VoiceFive Survey. Click Remove to delete it from Mozilla Firefox.

For Internet Explorer (Uninstall For Edge Browser)

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable suspicious entries from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If VoiceFive Survey is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Malware

7. Select any distrustful item or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Please restart the computer to complete the uninstall procedure.

Step 4 : Alternative Method to Clean Up Internet Browser from VoiceFive Survey

Not all browser threats are the same. Some cannot be removed by deleting relevant extensions and codes. On this instance, resetting the browser to default configuration is the only best solution. If VoiceFive Survey is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete VoiceFive Survey

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete VoiceFive Survey, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by VoiceFive Survey and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. VoiceFive Survey should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

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