Remove Top10quest.com

By Chona Esjay | Posted on June 21, 2020 | Updated on June 22, 2020

Top10quest.com is a suspicious search engine that takes over homepage settings without seeking authorization from computer users. In order to push this unsolicited homepage on the browser, attackers are using a potentially unwanted program (PUP) called Top 10 Quest. This is actually a browser extension that spreads online by means of dubious software bundles. Several copies of this freeware packages that carries Top 10 Quest are already deployed on various file sharing networks, torrent sites, and app download websites. So, be careful when downloading free applications particularly if the source is not trusted.

Like most PUP, browser hijackers in particular, Top10quest.com’s goal of controlling internet browser program aims to harvest various web user’s data. For example, it logs search keywords, favorite websites, visited online pages, browsing history, and preferences when surfing the internet. On top of that, Top10quest.com also tracks personal information and this is not only limited to IP address, name, email address, and mobile numbers. Worst, the adware can take a snapshot of username and password once it is submitted online via Top10quest.com website.

While Top10quest.com is active on the browser, web users may start to notice increasing number of advertisements in the form of pop-ups and redirects. The ads are unusual and act aggressively in pushing the contents. In fact, ads projected by Top10quest.com often endanger the default internet program and computer system in general because it contains links leading to malicious websites. Each time it displays an ad, it consumes an average amount of internet bandwidth. So, if Top10quest.com concentrates on exhibiting endless loop of ads, overall performance of the browser is heavily affected causing it to be sluggish and unresponsive at times.

Top 10 Quest

There is no clear proof that Top10quest.com can benefit end user. Therefore, it is better to get rid of it to reinstate the browser program to its previous normal condition. Enclosed guide on this page will help you remove Top10quest.com from the browser including all associated malicious entities.

Top10quest.com Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Instant Removal : Scan the computer with Anti-malware Program

1. Download the free anti-malware scanner called MalwareBytes Anti-Malware.

Malwarebytes Anti-Malware Download Link (this will open a new window)

2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MBSetup.exe.

3. Proceed with the installation using only the default setup. If you need the complete setup procedure, it is available on the download page.

4. After the installation process, click Get Started to run the program.

5. Continue with the prompts until the main program opens.

6. On Malwarebytes Anti-malware console, click on Scan to run the most comprehensive detection method and find any hidden items linked to Top10quest.com.

7. Wait for the anti-malware to finish scanning the computer.

MBAM-threatscan

8. When scanning is done, Malwarebytes Anti-Malware will display the list of identified threats. Remove all identified threats because one of those might be the responsible for showing of Top10quest.com. Please restart the computer when necassary.

The computer should now be free from Top10quest.com. If you feel that the above solution is not sufficient in getting rid of the browser hijacker, please proceed with the succeeding steps.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Top10quest.com.

Remove Top10quest.com Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find Top10quest.com or relevant entry and remove it from Google Chrome.

Uninstall Top10quest.com Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Top10quest.com and remove it from the browser.

Remove Top10quest.com Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of Top10quest.com from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If Top10quest.com is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Adware

7. Select Top10quest.com or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Top10quest.com on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by Top10quest.com.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Top10quest.com.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like Top10quest.com.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

sophos_exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Top10quest.com.

6. Click the button to carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Top10quest.com and other suspicious entities. Be sure to remove all identified threats.

sophos-startscan

Stage 4: Remove Incognitonow.com Pop-up Notification

These procedures in stopping Incognitonow.com pop-up notification may only be effective if relevant extension do not exist on the browser. If ever there is a relevant extension currently installed, this push notification configuration will reinstate during browser start-up. So, make sure that you have removed any malicious extension from the browser before executing the following steps.

For Google Chrome Users

1. Open Google Chrome browser.

2. Type the following strings in the address box and press Enter on your keyboard: chrome://settings/content/notifications

3. Navigate to “Allow” section and find Incognitonow.com from the list.

Google Chrome Notifications

4. Click on More Actions and select Block from the options.

5. Please restart Google Chrome browser.

For Mozilla Firefox Users

1. Open Mozilla Firefox browser program.

2. Type the following strings on address bar and press Enter on keyboard: about:preferences#privacy

3. Under Permissions section, click on Settings button beside Notifications.

4. Look for Incognitonow.com and set the status to Block.

Mozilla Firefox Notifications

5. Lastly, click Save Changes and restart Mozilla Firefox browser.

Option: Alternative Method to Clean Up Internet Browser from Top10quest.com

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If Top10quest.com is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete Top10quest.com

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete Top10quest.com, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by Top10quest.com and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. Top10quest.com should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

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