Remove SmartToolboxSearch (Mac)

By | Posted on March 16, 2020 |

When adware infects browser programs on Mac, there is a possibility of affecting the overall performance of Mac operating system. SmartToolboxSearch is an example of Mac adware that causes misconduct and leaves Mac computers to behave improperly. The speed of internet connection and browsing becomes sluggish as well as the usual accuracy of the Mac due to several processes injected by SmartToolboxSearch adware.

Effects of SmartToolboxSearch on Browsers

SmartToolboxSearch is an example of ad-supported software. It implants numerous advertisements and pop-ups on the browser resulting to interrupt the activities of Mac users, like online searching. Usually, the adverts or pop-ups overlay the contents of the web page that Mac users were visiting. SmartToolboxSearch can cause to display such ads persistently, literally abating the browsing experience of Mac users. As long as SmartToolboxSearch is present on the Mac device, these circumstances can happen uncontrollably.

Another effect of running SmartToolboxSearch on Mac computers is, the adware can trace important data about Mac users. Since SmartToolboxSearch is an adware, it has the possibility to assimilate a key logger tracking the important data about Mac users. Installing SmartToolboxSearch can typically threaten the privacy of Mac users and could result in more serious issues.

SmartToolboxSearch Infection

Adware or any kind of malware can get to Mac computers simply via deceitful installation of a software. Mac users install such malicious software either manually or unintentionally. For adware like SmartToolboxSearch, developers attempt to inject their application in a questionable way. The most common way is through fake Adobe Flash Player update. Developers will never tell that their application is an adware. Instead, they will hide it inside a software update file in order to persuade Mac users to proceed with the installation.

SmartToolboxSearch

Similarly, SmartToolboxSearch or any adware programs get through the installation process along with a certain free application. Freeware normally integrates adware or unwanted apps. Mac users will never notice its installation unless they will check carefully by reading disclaimers or detailed descriptions. SmartToolboxSearch is an invasive software. It has ways to infiltrate the computer successfully even without the request of Mac users.

Procedures to Remove SmartToolboxSearch from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like SmartToolboxSearch. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

Click here to Download Combo Cleaner

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

CCleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on "Start Combo Scan" to start removing SmartToolboxSearch.

Start Combo Scan

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Remove Browser Extensions that belongs to SmartToolboxSearch

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located SmartToolboxSearch, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed SmartToolboxSearch

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.SmartToolboxSearch
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- AdLoad, WebAidSearch, LeadingSignSearch

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing SmartToolboxSearch to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- AdLoad, WebAidSearch, LeadingSignSearch

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to SmartToolboxSearch adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including SmartToolboxSearch.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, SmartToolboxSearch is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove SmartToolboxSearch from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove SmartToolboxSearch from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing SmartToolboxSearch. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace SmartToolboxSearch settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by SmartToolboxSearch. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select SmartToolboxSearch or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with SmartToolboxSearch.

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