Remove Shop Assistant Browser Extension

Shop Assistant is listed as an adware program that exhibits pop-up ads, coupons, deals, and online discounts. It can be a useful link where you can get huge discounts for certain products, or worse, it can lead you to malicious web sites where you can be a victim of malware. To some, Shop Assistant is just another browser add-on made specifically for online deals. They are not aware that advertising schemes like this are being utilized by cyber-criminals to perform attacks. To deceive you, malware authors put up attractive ads on Shop Assistant that, when clicked, will lead your browser to web sites compromised with viruses, trojans, adware, or malware.

More about Shop Assistant

You may get Shop Assistant adware and other things of the same nature through freeware or shareware. Most of the time, you will not receive any prompts from this program about whether installing Shop Assistant is acceptable. With the sudden presence of the program, most computer users see it as a virus attack. Therefore, some may tag the browser extension as a “Shop Assistant virus.”

There are things that you may have done in order to prevent this adware. Avoiding unknown programs or freeware that came from strange developers can save your computer from Shop Assistant and other adware. In addition, be cautious when executing links that you have received from emails or social media sites. Some addresses may be masked as legitimate URLs, but when clicked, they will bring you to malicious web sites.

Screenshot of Shop Assistant

The importance of removing Shop Assistant

Removing adware from a computer is crucial for multiple reasons. Firstly, adware like Shop Assistant can annoy users with intrusive and often irrelevant advertisements, degrading the overall user experience and impeding efficient browsing. Secondly, Shop Assistant can significantly slow down system performance, consuming valuable resources and leading to sluggish responsiveness. Thirdly, adware often poses privacy risks by tracking users’ online activities, collecting sensitive information, and potentially sharing it without consent. Additionally, Shop Assistant can serve as a vector for more malicious malware, further compromising the computer’s security. By promptly eliminating Shop Assistant, users can not only restore the performance and speed of their systems but also eliminate privacy concerns and reduce the risk of more severe cybersecurity threats.

Shop Assistant Removal Procedure

Below is a systematic instruction that is very useful in getting rid of unwanted programs from compromised Windows computers. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijackers and pop-ups. In order to totally eliminate the threat, it is vital to follow the process exactly.

Quick Fix - Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of browser hijacker like Shop Assistant through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like Shop Assistant, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete Shop Assistant hijacker including all malicious objects from the computer.

Free features of Combo Cleaner for Windows includes Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 1 : Delete Shop Assistant Browser Extension

Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Shop Assistant. If it is not present, look for and delete any suspicious browser extension.

Remove the Shop Assistant Extension from Google Chrome

1. Open your Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on the keyboard.

Chrome URL

3. Find Shop Assistant or any relevant entry and remove it from the Google Chrome browser.

Uninstall the Shop Assistant Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on the keyboard.

Firefox URL

3. Choose Extensions from the sidebar menu.

4. Look for an object that pertains to Shop Assistant and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the internet browser.

Remove Shop Assistant from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R and then, type the appwiz.cpl command.

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Add-Remove Malware

3. Select Shop Assistant or a recently installed unwanted entry. Then, click on Uninstall to remove it from the Windows system.

If Shop Assistant is still present on the browser and there are still homepage and pop-ups, another option is to remove the browser hijacker from the browser settings.

4. Open the Microsoft Edge program.

5. Input edge://extensions/ in the URL bar and press Enter on the keyboard.

6. Look for and Remove or Disable entries for Shop Assistant from the Installed Extensions area. Additionally, delete the same object from the Search Providers section by executing the Hijacker Removal Procedure for Edge.

7. Close the window and restart Microsoft Edge.

Step 2 : Scan the computer with Sophos Antivirus

To remove Shop Assistant automatically, scanning the computer with this powerful anti-virus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like Shop Assistant that slows down online browsing activities.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

Screenshot of Sophos EULA Page

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Shop Assistant.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Shop Assistant and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

The above procedures should have totally eliminated the Shop Assistant browser hijacker. However, if you found that there are still remnants of the threat, please proceed to manual removal of associated objects as outlined below.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Shop Assistant on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by Shop Assistant.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

Image of AdwCleaner Dashboard

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Shop Assistant. It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by Shop Assistant. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Shop Assistant. The procedure below discusses on resetting various browsers to their default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to its default settings is helpful in deleting hard-to-remove extensions, such as Shop Assistant. This method is highly advisable to perform if you have difficulty removing unwanted extensions.

1. Open the Google Chrome internet browser.
2. On the address bar, type chrome://settings/reset and press the Enter key.
3. Click on Reset Settings on the sidebar and choose Restore settings to their original defaults.
4. On the confirmation window, click the Reset settings button to clear all entries for Shop Assistant.
5. Close the existing tab and restart Google Chrome. That should have removed the Shop Assistant extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extensions from Firefox that may be related to Shop Assistant. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only a specific extension, please see the manual removal of add-ons from Firefox.

1. Input the string about:support on the Firefox web address and press Enter on the keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section in the upper-right corner of the screen stating, Give Firefox a tune-up. Click the Refresh Firefox button.
4. If a confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Shop Assistant should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Microsoft Edge to Default Settings

1. Open the Microsoft Edge browser.
2. On the address bar, please input edge://settings/reset and press Enter on the keyboard.
3. Once you are on the Reset Settings page, click on Restore settings to their default values.
4. A confirmation window will appear; click on the Reset button to continue.

Your data, like favorites, bookmarks, and history, will remain in the browser. However, this process will delete add-ons by Shop Assistant and other unknown objects.

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