Remove SampleConsole – Mac Adware

This article is about the suspicious browser extension called SampleConsole. Included on this page are Easy Fix solution, Manual Removal Guide, and cleaning the Homepage and Search section of compromised internet program.

SampleConsole is an unwanted browser extension. It is very aggressive in hijacking the browser program and overrides the present search tool. These unnecessary changes are just common to adware infection particularly to the family of potentially unwanted application (PUA) where SampleConsole belongs. Because this particular threat is targeting Mac computers, it is expected to hit on Safari or Google Chrome browser the most.

More about SampleConsole App

Supposedly, this browser extension is an enhancement to online browsing and searching of Mac user. Hence, after the installation of SampleConsole app, the performance contradicts the slogan and browser program may suffer from different irregularities and misbehavior. Like for instance, SampleConsole is going to execute homepage and search engine changes that completely disregard the preferences of Mac users. While it is residing on the browser, web user may encounter extensive redirects that forwards the internet application to various unwanted sites.

This malpractice by SampleConsole app were meant to generate revenue through traffic referral scheme. Makers of this adware have no concern over the welfare of users and they will force these kind of illicit practice just to gain online revenue. Oftentimes, the victims of this adware are struggling to stop the redirect especially those that are not knowledgeable in computer software troubleshooting.

The sneaky entry of SampleConsole

In order to prevent the contamination, Mac users must have an idea on its penetration schemes. So far, SampleConsole is being distributed in a number of ways. Hence, there are a couple of methods that helps the widespread distribution of this adware. The first is via malicious software bundles. Mac users often voluntarily download and install freeware no matter if the source is distrusted website. It is unknown to them that these dubious freeware is frequently the carrier of SampleConsole or similar adware as TypicalInput, GoSearch22, FlexibleProtocol, and many more. Installing the said free application likewise loads the embedded adware and the process is discreet.

Bogus software update pretending as a valid system alerts are seen as another way that helps in the distribution of SampleConsole app. This pop-up usually claims to have found critical issues due to outdated application and the offered solution is to download the software update. However, this process will install SampleConsole instead of the anticipated enhancement application.
To conclude, presence of SampleConsole app is a threat to Mac users online privacy and security. Thus, we highly encourage immediate removal of this adware. For complete guide, please refer to the next section.

Procedures to Remove SampleConsole from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like SampleConsole. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing SampleConsole.

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1 : Delete SampleConsole from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find SampleConsole or any unwanted program.

4. Drag SampleConsole to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to SampleConsole

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located SampleConsole, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed SampleConsole

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.SampleConsole
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Sample Console, TypicalInput

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing SampleConsole to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Sample Console, TypicalInput

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to SampleConsole adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including SampleConsole.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, SampleConsole is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove SampleConsole from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove SampleConsole from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing SampleConsole. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace SampleConsole settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by SampleConsole. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select SampleConsole or any relevant profile from the left pane. See image below.

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with SampleConsole.

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