Qongogs.com is a browser hijacker that poses security risks when installed on a computer. This browser threat aims to replace the home page with a questionable search tool. When Qongogs.com appears on the homepage, search, or new tab of your browser program, it only denotes that it is under the control of adware. The additional intention of this program is to replace your default search engine. Then, it manipulates the search results page to exhibit advertisements, especially paid links that were made to be mistakenly identified as part of the search outcome.
Is Qongogs.com a virus?
Like other versions called Crowdsearch.net and Search-more.com, Qongogs.com is not in the family of computer viruses. It may behave like a computer virus, but it can only be classified as Adware or a potentially unwanted program (PUP). Unlike a computer virus, Qongogs.com is not destructive and never contaminates system files. All adware and browser hijackers have the main objective of generating online profit through ads and internet traffic referrals. As a result, the presence of Qongogs.com yields different ad displays, especially redirects, pop-up ads, and banners.
Common sources of Qongogs.com
The usual sources of Qongogs.com are third-party software. In particular, it arrives as a Google Chrome search tool for the main program called Realcitsgroup. It is a tool claiming to give users free access to various video services and web sites. Once this tool is loaded, it imposes changes on the browser and makes Qongogs.com as the default home page and search tool. As mentioned, unauthorized modifications on the browser can lead to excessive display of ads and random browser redirects.
Even though Qongogs.com is not classified as a computer virus or malware, it can still cause harm to the system and browser as well. Internet cookies belonging to this adware may put online privacy at risk. Therefore, to have safe and secure internet browsing, you must get rid of Qongogs.com as soon as possible.
Qongogs.com Removal Procedure
In this section, we will provide effective guidelines to get rid of the threat from an infected computer. To automatically remove malware, you may download the recommended scanner. For comprehensive instructions, please execute the manual step-by-step procedures.
Instant Removal : Scan the computer with antivirus program
Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of Qongogs.com browser hijacker and similar threats, whether it has infected PC, Mac, Android, or iOS.
1. Download the application from the following page:
2. Save the file to your preferred location.
3. Double-click the downloaded file CCSetup.exe and install with the default settings.
4. At the end of the setup process, click Finish to run Combo Cleaner.
5. The tool will update the database file; please wait for this process to complete.
6. To begin checking for threats like Qongogs.com, click on the Start Scan button. Wait for this scan to finish.
7. At the end of the scan process, click on Remove all threats to delete Qongogs.com, including all harmful objects from the computer.
To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.
Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the browser hijacker and malicious items linked to it.
Manual Removal : Steps to get rid of Qongogs.com
The steps below will guide you to manually remove Qongogs.com without having to purchase a recommended virus scanner. We have tested the procedures; hence, the attackers may make modifications overtime. As a result, terms, names, and images in the guide may differ from what users are seeing recently.
The procedure may require you to close the browser or restart the computer; therefore, we are suggesting to Bookmark or Print this page. You must be logged in to Windows with an Administrator account to be able to execute some of the tasks. Check here to know if you are currently using an account with Admin rights.Step 1 : Uninstall Qongogs.com from Windows
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
In this case, you must remove the fake Google\Chrome program, as shown in the image below. Also, uninstall VLC and Internet Guardian if present under C:\Program Files\.
3. Select Qongogs.com or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system. You can close the Program and Features window once this procedure is done.
Step 2 : Delete Qongogs.com Browser Extension
Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Qongogs.com. If it is not present, look for and delete any suspicious browser extension.
For Google Chrome Browser
1. Open the Google Chrome browser.
2. Input the strings below in the address bar and press Enter on the keyboard:
chrome://extensions
3. Look for Qongogs.com or a relevant entry and remove it from Google Chrome.
- Other names to look for: CrowdSearch, Realcitsgroup, InternetGuardian
For Microsoft Edge Browser
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Qongogs.com or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system.
If Qongogs.com is still present on the browser and unwanted homepage and pop-ups persist, another option is to remove the hijacker from the browser settings.
5. Open the Microsoft Edge program.
6. Input the following string in the address bar and press Enter on the keyboard:
edge://extensions/
7. Look for and Remove or Disable entries for Qongogs.com from the Installed Extensions area.
8. You may now close the window and restart the Microsoft Edge browser.
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser.
2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:
about:addons
3. Click on Extensions from the sidebar menu.
4. Look for an entry that pertains to Qongogs.com and Disable or Remove it from the browser using the options button.
For Opera Browser
1. Open the Opera internet browser program.
2. In the address bar, type or copy and paste the text below. Press Enter on your keyboard.
opera://extensions
3. Find the malicious extension and then, click on Remove button to delete it from the Opera browser.
Step 3 : Scan with AdwCleaner and Reset Chrome Policies
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Qongogs.com on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer, especially browsers affected by Qongogs.com.
3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.
4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.
5. On the AdwCleaner dashboard, click on Settings.
6. While in the Settings window, please turn On the Reset Chrome Policies, Reset IE Policies, and Reset Winsock.
7. Go back to the Dashboard and click the Scan Now button.
8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Qongogs.com.
9. Clean or Remove all suspicious and harmful items identified after the thorough scan.
10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.
11. A message will appear stating that "All processes will be closed..." Please click Continue.
12. After the cleanup procedure, rebooting the computer is required to finalize the removal of Qongogs.com as well as other detected threats.
Step 4 : Run the Final Scan Using Sophos Home Antivirus.
To remove Qongogs.com automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware; it is also effective in discovering browser hijacker like Qongogs.com.
1. Please click on the link below to download the program.
2. After downloading, locate the file SophosInstall.exe in the Downloads folder.
3. Install by double-clicking on the file.
4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes.
5. Next, it will display the Terms and Conditions page. Click the Install button to begin.
6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates.
7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button.
8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Qongogs.com components.
9. Scanning may take a while; please wait for this process to finish.
10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Qongogs.com.
11. You may now close Sophos Home. The computer is now free from Qongogs.com, as well as associated malware and viruses.
The above procedures should have totally eliminated Qongogs.com browser hijacker. However, if you find that there are still remnants of the malware, please proceed to the next steps below.
Step 5 : Fixing the Homepage and Search Engine
For Google Chrome Browser
1. Open the Google Chrome browser. Type or copy and paste the following on the address bar. Then, press Enter on the keyboard:
chrome://settings
2. Go to the left sidebar and click On Startup.
3. Select "Open a specific page or set of pages" in the right panel.
4. Locate the unwanted Homepage URL, click on More Actions icon (3-dot), and select Remove or Edit.
5. If you choose Edit, enter the desired web address as your home page, replacing Qongogs.com. Click Save.
6. To set the default search engine, go to the left sidebar, and this time, select Search Engine.
7. Click on the Manage search engines and site search button in the right panel.
8. Find the unwanted Search Engine in the list. Click on More Actions icon, and then click Delete.
9. Go back to the left side bar and click Search Engine.
10. In the right panel, choose a valid entry from the "Search engine used in the address bar."
You can now restart the Google Chrome browser to see if the unwanted homepage and search engine related to Qongogs.com are gone.
For Microsoft Edge Browser
1. Open the Microsoft Edge browser on your computer.
2. In the address bar, type or copy and paste the string below, then press Enter on the keyboard:
edge://settings/startHomeNTP
3. Go to the "When Edge Starts" area. Under the "Open these pages" section, click More Actions (3-dot).
4. Select Edit to open the Edit Page window.
5. Input your desired address to replace the homepage settings of Qongogs.com.
6. Click the Save button. You may now restart Microsoft Edge browser.
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser on your computer.
2. Type or copy and paste the following on the address bar, then press Enter on the keyboard:
about:preferences
3. Click Home in the sidebar area.
4. Under "Homepage and new windows", you may choose Firefox Home (Default) or Custom URLs.
5. If you chose Custom URLs, input the desired URL to replace Qongogs.com settings.
6. To configure the default search engine, select Search in the left sidebar to display the settings.
7. Under the "Default Search Engine" list, please select a legitimate one (i.e., Google).
8. Scroll down to "Search Shortcuts" and select an unwanted search engine.
9. Click on the Remove button to delete the unwanted search engine. You may now restart the Mozilla Firefox browser.
For Opera Browser
1. In the address bar of Opera browser, type or copy and paste the text below. Press Enter on your keyboard.
opera://settings/searchEngines
2. Scroll down to the "Search Engine" section and find your desired name (i.e. Google Search)
3. Click on the ellipses icon (3-dot) and select Make Default.
4. In the same section, click the ellipses icon of the unwanted search engine and select Delete to remove the malicious search engine from the Opera browser.
5. Go back to the Basic section and scroll down to the "On Startup" section.
6. Find the unwanted homepage address, click its ellipses icon (3-dot), and choose between Remove or Edit.
7. If you choose Edit, enter the desired web address as your homepage, replacing Qongogs.com. Click Save.
System Compatibility Notice
We ensured that our method to get rid of Qongogs.com is compatible with the majority of Microsoft operating systems (Windows 7, Windows Vista, Windows 8, Windows 10, and Windows 11). To prevent complicated steps, the commands used in the instructions are common, useful, and tested. If you encounter any compatibility problems when following this tutorial, please message us or leave your comment below, and we will reply and make the required modifications.
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