How to Remove ProCloud (Mac)

Another deceptive browser add-on created by online scammers is ProCloud 1.0. This program is available for download from a variety of places as shareware or freeware. However, it typically deploys in Mac computer systems via a number of deft techniques. Users frequently obtained it as a result of installing dubious apps. This undesirable app is installed simultaneously with the free software that was downloaded, and the Mac user will never be made aware of its unauthorized presence.

Unwanted installation of ProCloud

ProCloud is a malicious internet browser extension that frequently conceals itself with other programs. The main reason why people unintentionally downloaded adware and other potentially unwanted programs is because of this bundling method. Malware specialists classified ProCloud as PUP or adware because of the intrusive and suspicious characteristics it possesses. This just implies that this malware will present difficulties for Mac users, especially while using the internet.

Screenshot of ProCloud App

It will modify your browser’s home page, new tab, and default search engine once it has been fully installed on your Mac computer. The adware will then start displaying advertisements and sponsored links. We must advise you that clicking on a link provided by this questionable application could send your browser to a malicious website or cause other destructive components to be added to the Mac device. Other examples of similarly dangerous applications that could be integrated into the browser includes FeatureService, NetworkSource, LeadingOperator, and many more.

What to do with ProCloud?

In conclusion, ProCloud is adware whose primary goal is to make money through online advertising. It was promoted as a program that enhances Mac users’ web browsing and searches in order to give it the appearance of being an aesthetically beautiful and legitimate application. As a result, ProCloud will solely use the infected device for its own gain. Having said that, Mac users should exercise caution while downloading free software to avoid this form of browser extension. You must uninstall the ProCloud adware and any other strange or dubious files from the computer if you unintentionally installed it. Feel free to follow the instructions below.

Procedures to Remove ProCloud from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like ProCloud. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing ProCloud.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1 : Delete ProCloud from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find ProCloud or any unwanted program or suspicious item. It could be in disguise as a different file.

Delete Unwanted App

4. Drag ProCloud to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to ProCloud

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located ProCloud, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed ProCloud

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.ProCloud
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Pro Cloud App

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing ProCloud to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Pro Cloud App

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to ProCloud adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including ProCloud.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, ProCloud is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove ProCloud from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove ProCloud from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing ProCloud. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace ProCloud settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by ProCloud. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select ProCloud or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with ProCloud.

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