Remove PDF Converter HD (PC and Mac)

PDF version documents are a trend nowadays. Many users take advantage of its compact and secured format for different purposes. Converting documents formats to PDF versions to achieve more formal look and the convenience of its compatibility to various operating systems is also a plus factor. Browser hijackers are taking advantage of this, there’s this tool designed to act as a PDF conversion app but it really has a different purpose.

PDF Converter HD is a browser hijacker acting as a tool for converting document files to PDF versions and vice-versa. But in reality, it infiltrates the computers and targets browser programs to make unnecessary changes to it, whether in its functionality or settings.

Once PDF Converter HD is installed on computer, the browser’s search engine is changed with a fake one. The web page Pdfconverterhd.com is taking place.

Effects of PDF Converter HD on browsers

PDF Converter HD is one of the various Potentially Unwanted Applications (PUA) that originates from adware family called EightPoint. It operates without knowledge of the user. Famous browsers are typically the main targets of PDF Converter HD browser hijacker. The moment it is installed on computer, PDF Converter HD will begin to spy on browsers activities like search history and visited URLs. Browser hijackers will assign their web address Pdfconveterhd.com to be the browsers default search engine, homepage, and new tab page. It may seem ordinary but it affects the whole browser functions until PDF Converter HD is eliminated.

This kind of browser hijacker limits the users browsing experience. For example, every search queries will be redirected to their fake web page Pdfconveterhd.com. This illegitimate website is unable to provide enough search results. If they can, it will be inaccurate or it presents users to malicious sites.

Pdfconveterhd.com

How web users obtained PDF Converter HD?

Since PDF Converter HD is a Potentially Unwanted Application (PUA), it is basically acquired by downloading or installing applications. Usually, it is included in the set-ups or bundles of software. We can never detect right away as soon as it infiltrates computers. Another way is through intrusive ads. When it is clicked, the browser pages automatically execute scripts to download or install unwanted programs in which PDF Converter HD came from. Carefully checking or scanning the apps or programs before installing can avoid adware from entering the computer.

PDF Converter HD

PDF Converter HD Removal Procedure for PC

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting Pdfconveterhd.com hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Quick Fix - Scan the computer with Anti-malware Program

To remove PDF Converter HD automatically, scanning the computer with this powerful anti-malware tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like PDF Converter HD that assigns Pdfconveterhd.com as the homepage URL.

1. Download the free anti-malware scanner called MalwareBytes Anti-Malware.

2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MBSetup.exe.

3. Proceed with the installation using only the default setup. If you need the complete setup procedure, it is available on the download page.

4. After the installation process, click Get Started to run the program.

5. Continue with the prompts until the main program opens.

6. On Malwarebytes Anti-malware console, click on Scan to run the most comprehensive detection method and find any hidden items linked to PDF Converter HD.

7. Wait for the anti-malware to finish scanning the computer.

MBAM Scan

8. When scanning is done, Malwarebytes Anti-Malware will display the list of identified threats. Remove all identified threats including PDF Converter HD and restart the computer to finalized the scan process.

The chances of stopping Pdfconveterhd.com pop-ups or redirects is also possible after the threat removal. If it still remains, please follow the Pdfconveterhd.com pop-up removal guide.

The above procedures should have totally eliminated the PDF Converter HD browser hijacker. However, if you found that there are still remnants of the threat and Pdfconveterhd.com still exists on internet application, please proceed to manual removal of associated objects as outlined below.

Step 1 : Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to PDF Converter HD.

Remove PDF Converter HD Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find PDF Converter HD or relevant entry like Pdfconveterhd.com and remove it from Google Chrome browser.

Uninstall PDF Converter HD Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to PDF Converter HD and remove it from the browser.

After deleting the malicious browser extension, it is expected that Pdfconveterhd.com is also gone from the homepage.

Remove PDF Converter HD Add-ons from Internet Explorer and Edge Browser

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of PDF Converter HD from Toolbars and Extension. Additionally, delete Pdfconveterhd.com from Search Providers section.

4. Close the window and restart Internet Explorer.

If PDF Converter HD is still present on the IE browser and there are still homepage and pop-ups originating from Pdfconveterhd.com, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Adware

7. Select PDF Converter HD or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Step 2 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of PDF Converter HD on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces Pdfconveterhd.com pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by PDF Converter HD.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to PDF Converter HD. It will also check for suspicious entries on browser settings that is associated with Pdfconveterhd.com.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Procedures to Remove PDF Converter HD from Mac

This section contains comprehensive guide for Mac users. It will help you remove the subject malicious browser extension from internet software. In the same manner, the procedure is helpful in stopping Pdfconveterhd.com pop-ups and browser hijacking activities.

Procedures on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser extension like PDF Converter HD that is responsible for displaying Pdfconveterhd.com homepage and pop-ups. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing PDF Converter HD.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat. The following guides are also vital in deleting Pdfconveterhd.com from the browser configuration.

Step 1 : Delete PDF Converter HD from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find PDF Converter HD or any unwanted program.

Delete Unwanted App

4. Drag PDF Converter HD to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to PDF Converter HD

1. Locate the add-on or extension that is relevant to the hijacker. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located PDF Converter HD or any relevant item like Pdfconveterhd.com, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed PDF Converter HD

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist
  • com.unknown

The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:

- EightPoint, PDFConverterHD Search

On some occassions, the malware is represented by a domain name that is closely related to the subject. Like in this case, it can be Pdfconveterhd.com.

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing PDF Converter HD to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/Preferences

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to PDF Converter HD browser extension or Pdfconveterhd.com homepage hijacker.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from the link below.

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including the PDF Converter HD malware and Pdfconveterhd.com browser hijacker and pop-up provider.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, PDF Converter HD is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove PDF Converter HD from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove Pdfconveterhd.com from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing Pdfconveterhd.com. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace Pdfconveterhd.com settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Step 6 : Delete PDF Converter HD Login Items

Some browser hijacker may also install login item into compromised account under System Preferences. This object automatically runs PDF Converter HD during user log in.

1. Go to Apple menu and choose System Preferences.

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs PDF Converter HD.

5. Click on Login Items tab.

6. Select PDF Converter HD, , or any suspicious entries from the list and click on the minus [-] button and confirm your actions. Please see image below for reference.

Login Items

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by PDF Converter HD. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select , PDF Converter HD or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with PDF Converter HD.

How to remove Pdfconveterhd.com Pop-ups (Notification)

Most of the time, browser hijackers are combined with intrusive pop-up ads originating from the source website Pdfconveterhd.com. It is taking advantage of push notification feature of popular internet programs like Google Chrome, Mozilla Firefox, Safari, or Edge. These pop-up ads from Pdfconveterhd.com are extra ordinary as it exceeds the normal display volume and they are certainly annoying.

Normally, Pdfconveterhd.com pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop Pdfconveterhd.com from showing the pop-ups, please execute the procedures below. Remember, these steps may only be successful after the removal of the main component or dubious browser extension.

Google Chrome

1. On Google Chrome browser, input the following in the address bar and press Enter:

chrome://settings/content/notifications

2. Navigate to the list under "Allow" section and look for Pdfconveterhd.com.

3. Click the ellipses (3 dots) beside Pdfconveterhd.com list to reveal the options.

Chrome Push Notification

4. Click on Block or Remove to stop Pdfconveterhd.com from displaying pop-up ads on Google Chrome browser.

6. Please restart Google Chrome browser.

Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Navigate below to Permission area and look for Notifications.

Firefox Notification Settings

3. Click the Settings button aligned with the Notifications.

4. Look for Pdfconveterhd.com entry and change the Status to Block.

Block Notification from Firefox

5. Click on Save Changes and restart Mozilla Firefox and check if Pdfconveterhd.com pop-up is gone.

Safari (Mac)

1. On top menu, click on Safari and then, select Preferences from the drop-down list.

2. Click on Websites tab to open its settings.

3. Select Notifications from the left sidebar.

4. On right panel, it will display a list of websites with "Allow" attribute.

5. Find and click on Pdfconveterhd.com.

6. You may choose to Deny or Remove it from the notification list.

7. You may now restart Safari browser and see if Pdfconveterhd.com pop-up is gone.

Microsoft Edge

1. Assuming that Edge browser is open, click on the ellipses (3 dots) on upper right corner to open the Settings. Alternatively, you can press Alt + X on the keyboard.

2. Select Settings from the drop-down list.

3. Click on Advanced.

4. Under Website Permissions area, click on Manage Permissions button.

Edge Push Notification

4. Find and select Pdfconveterhd.com from the list. Click on X button to stop it from showing pop-up ads or notifications.

Edge Notification Removal

5. You may now restart Edge browser.

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