Remove NetToolBoxSearch (Mac)

NetToolBoxSearch browser hijacker is a malware program that alters web browser settings without the online user’s knowledge. It also cause redirects to websites that web visitors had no intention of visiting.

Presence of NetToolBoxSearch app on Mac operating system may change the search engine or homepage of browser. It lessens browsing experience of internet users by slow loading of web pages, install multiple toolbars automatically, and generate numerous pop-up alerts and advertisements. NetToolBoxSearch browser hijackers usually help cyber criminals to gain income by displaying deceptive ads or scams.

Infected browsers will trigger redirects into hijacker’s search page. Then, all web queries will link to what browser hijacker wants the internet user to see, instead of presenting legitimate search results. When online users click to any provided result, then browser hijacker like NetToolBoxSearch gets paid.

NetToolBoxSearch app is also a kind of Potentially Unwanted Application (PUA), which can trace valuable information about internet users such as browsing habits or even personal details stored on computer. NetToolBoxSearch operators can sell it to cyber criminals for some other purposes. It is common for PUA and browser hijacker to contain a spyware, which makes it possible to gather important and sensitive data of online users like banking details, passwords, and other personal information. In addition, ads generated by a browser hijacker can install or activate and similar dubious unwanted programs.

NetToolBoxSearch

NetToolBoxSearch Infection Method

Adware or PUA like NetToolBoxSearch app is often part of installation process done by internet users, as it seems to be legitimate and useful. There are lots of software bundles available in the internet, which makes it possible for NetToolBoxSearch app to include in the installation. In addition, some web users may tend to agree on downloading an additional program along with the application they want to install. Then, NetToolBoxSearch app can infiltrate computers by this method.

Procedures to Remove NetToolBoxSearch from Mac

Systematic instructions and tools for the successful removal of browser threat are outlined on this section. This is helpful to totally get rid of NetToolBoxSearch browser hijacker from infected browser programs.

Even ordinary Mac users can understand and follow this guide because it was created with less complexities and technicalities. Also, make sure to run the scanners to automatically delete harmful items belonging to NetToolBoxSearch browser hijacker.

Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser hijacker like NetToolBoxSearch. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing NetToolBoxSearch.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Aside from automatic removal using the recommended utility application, you can also remove NetToolBoxSearch with manual procedure. If you are comfortable in executing this course, please proceed below.

Step 1 : Delete NetToolBoxSearch from Mac Applications

1. Open Finder on you Mac computer.

2. Next, go to top menu and click Go. From the drop-down list, click on Applications to view the contents of Applications Folder.

3. Browse the Applications folder and look for NetToolBoxSearch. If it is not present, find any unwanted or suspicious program that is probably relevant to the browser hijacker.

Delete Unwanted App

4. To delete NetToolBoxSearch from Mac, simply Drag it to Trash Bin. You can also highlight/select the item and press Delete on your keyboard.

5. Next, delete NetToolBoxSearch from Trash Bin. Right-click the Trash icon and click Empty Trash.

Step 2 : Remove Browser Extensions that belongs to NetToolBoxSearch

1. Locate the add-on or extension that is relevant to the hijacker. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located NetToolBoxSearch or any suspicious item, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed NetToolBoxSearch

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist
  • com.unknown

The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:

- MajorChannelSearch, SmartWebSearch

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing NetToolBoxSearch to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/Preferences

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to NetToolBoxSearch homepage hijacker.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from the link below.

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including NetToolBoxSearch.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, NetToolBoxSearch is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove NetToolBoxSearch from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove NetToolBoxSearch from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing NetToolBoxSearch. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace NetToolBoxSearch settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Step 6 : Delete NetToolBoxSearch Login Items

Some browser hijacker may also install login item into compromised account under System Preferences. This object automatically runs NetToolBoxSearch during user log in.

1. Go to Apple menu and choose System Preferences.

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs NetToolBoxSearch.

5. Click on Login Items tab.

6. Select NetToolBoxSearch or any suspicious entries from the list and click on the minus [-] button and confirm your actions. Please see image below for reference.

Login Items

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by NetToolBoxSearch. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select , NetToolBoxSearch or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with NetToolBoxSearch.

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