Browser hijacker like My-search.com is a kind of potentially unwanted program (PUP), which causes the web-browser to misbehave by showing a lot of advertisements in different forms. It also triggers redirects that connect online users with dubious sites containing frauds or fake software updates by means of pop-up windows. Even online users do not plan to visit a particular site, My-search.com force-open it into the browser.
When My-search.com starts to implicate, web users might notice that there are some changes in the performance of the computer as well as the web browser. The internet reduces speed and while browsing, it always redirects to My-search.com page. The main reason behind this is, My-search.com contaminates the internet software with malicious code. That way, it would be easier for the adware to assign their malicious web address to replace the current default search engine, home page, and new tab window page.
After the alterations, My-search.com will generate advertisements and pop-ups on the browser. It extremely causes annoyance through persistent appearance of pop-ups or redirects while web user is browsing the net. Moreover, these ads or pop-ups lessen the user’s view of the page due to overlaying contents. These pop-ups promote dubious websites such as unofficial download sites, torrent sites, or adult-related web pages. Clicking such ads or links while browsing can result to further computer infections.
My-search.com gets installed manually or unknowingly via software bundles downloaded from the internet. There are freeware such as online games, free tools, or bogus updates, which offers optional installs. Mostly, free software integrates potentially unwanted programs on the installation process. Do not ever agree to install unfamiliar apps or untrustworthy programs; it might be malicious software trying to penetrate onto the computer, which may cause complications. Also, note that, browser hijacker like My-search.com can enter without proper consent, so carefully check, and read disclaimers before proceeding on the installation of free apps. This is the only sure way to prevent the intrusion of unwanted programs.
Procedures to Remove My-search.com from Mac
Systematic instructions and tools for the successful removal of browser threat are outlined on this section. This is helpful to totally get rid of My-search.com browser hijacker from infected browser programs.
Even ordinary Mac users can understand and follow this guide because it was created with less complexities and technicalities. Also, make sure to run the scanners to automatically delete harmful items belonging to My-search.com browser hijacker.
Quick Fix - Scan the Mac Computer with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser hijacker like My-search.com. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing My-search.com.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Aside from automatic removal using the recommended utility application, you can also remove My-search.com with manual procedure. If you are comfortable in executing this course, please proceed below.
Step 1 : Delete My-search.com from Mac Applications
1. Open Finder on you Mac computer.
2. Next, go to top menu and click Go. From the drop-down list, click on Applications to view the contents of Applications Folder.
3. Browse the Applications folder and look for My-search.com. If it is not present, find any unwanted or suspicious program that is probably relevant to the browser hijacker.
4. To delete My-search.com from Mac, simply Drag it to Trash Bin. You can also highlight/select the item and press Delete on your keyboard.
5. Next, delete My-search.com from Trash Bin. Right-click the Trash icon and click Empty Trash.
Step 2 : Remove Browser Extensions that belongs to My-search.com
1. Locate the add-on or extension that is relevant to the hijacker. To do this, please follow the following depending on affected browser.
Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.
Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.
Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.
2. Once you have located My-search.com or any suspicious item, click on Remove or Uninstall, to get rid of it.
3. Close the browser and proceed to the next steps.
Step 3 : Delete Malicious Files that have installed My-search.com
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
~/Library/LaunchAgents
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
- unknown.download.plist
- unknown.ltvbit.plist
- unknown.update.plist
- com.unknown
The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:
- Bright Start
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing My-search.com to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.
5. Drag all suspicious files that you may find to Trash.
6. Please restart the computer.
7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
~/Library/Application Support
8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.
9. Repeat the process on the following non-hidden folders (without ~):
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/Preferences
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Select the process you want to quit.
3. Click on Force Quit button.
4. You may now delete or remove locked files that belongs to My-search.com homepage hijacker.
Step 4 : Double-check with MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from the link below.
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including My-search.com.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, My-search.com is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
Step 5 : Remove My-search.com from Homepage and Search
Safari
- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove My-search.com from the Homepage field. Replace it with your preferred URL to be set as your default homepage.
Google Chrome
- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing My-search.com. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
Mozilla Firefox
- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace My-search.com settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.
Step 6 : Delete My-search.com Login Items
Some browser hijacker may also install login item into compromised account under System Preferences. This object automatically runs My-search.com during user log in.
1. Go to Apple menu and choose System Preferences.
2. Select Users & Groups from the preferences window.
3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.
4. Next, select user account that runs My-search.com.
5. Click on Login Items tab.
6. Select My-search.com or any suspicious entries from the list and click on the minus [-] button and confirm your actions. Please see image below for reference.
Optional : If unable to change browser settings, execute these steps:
Some user complains that there is no way to change browser settings because it is grayed out by My-search.com. In such situation, it is important to check if there is unwanted profile. Please do the following:
1. Quit any running applications and launch System Preferences from your Dock.
2. Under System Preferences, click Profiles.
3. Select , My-search.com or any relevant profile from the left pane. See image below.
4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.
5. Close the Profiles window and open the affected browser to change all settings associated with My-search.com.
Get rid of My-search.com Pop-ups (Notification)
Most of the time, browser hijackers are combined with intrusive pop-up ads originating from the source website My-search.com. It is taking advantage of push notification feature of popular internet programs like Google Chrome, Mozilla Firefox, Safari, or Edge. These pop-up ads from My-search.com are extra ordinary as it exceeds the normal display volume and they are certainly annoying.
Normally, My-search.com pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop My-search.com from showing the pop-ups, please execute the procedures below. Remember, these steps may only be successful after the removal of the main component or dubious browser extension.
Google Chrome
1. On Google Chrome browser, input the following in the address bar and press Enter:
chrome://settings/content/notifications
2. Navigate to the list under "Allow" section and look for My-search.com.
3. Click the ellipses (3 dots) beside My-search.com list to reveal the options.
4. Click on Block or Remove to stop My-search.com from displaying pop-up ads on Google Chrome browser.
6. Please restart Google Chrome browser.
Mozilla Firefox
1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:
about:preferences#privacy
2. Navigate below to Permission area and look for Notifications.
3. Click the Settings button aligned with the Notifications.
4. Look for My-search.com entry and change the Status to Block.
5. Click on Save Changes and restart Mozilla Firefox and check if My-search.com pop-up is gone.
Safari (Mac)
1. On top menu, click on Safari and then, select Preferences from the drop-down list.
2. Click on Websites tab to open its settings.
3. Select Notifications from the left sidebar.
4. On right panel, it will display a list of websites with "Allow" attribute.
5. Find and click on My-search.com.
6. You may choose to Deny or Remove it from the notification list.
7. You may now restart Safari browser and see if My-search.com pop-up is gone.
Microsoft Edge
1. Assuming that Edge browser is open, click on the ellipses (3 dots) on upper right corner to open the Settings. Alternatively, you can press Alt + X on the keyboard.
2. Select Settings from the drop-down list.
3. Click on Advanced.
4. Under Website Permissions area, click on Manage Permissions button.
4. Find and select My-search.com from the list. Click on X button to stop it from showing pop-up ads or notifications.
5. You may now restart Edge browser.
