Suspicious application called MultiplySearch was made with the sole intention of infecting Mac systems especially internet programs running on this device. Makers of this malware are promoting it as enhancement tool for browser, claiming that after installation, Mac user may experience significant improvement on their online browser and searching activities. However, the objective of MultiplySearch to make use of the browser program in generating online profit could be the reason for it to become a nuisance.
The truth about MultiplySearch for Mac
Talks circulating between malware researchers suggest that MultiplySearch is just a remake of previous malware like WebFunctionSearch and AssistiveDisplaySearch . Therefore, it carries the same payload of dominating the internet software in order to accomplish several malicious tasks assigned by the developers. One undertaking of MultiplySearch is to track how Mac users interact with the internet and it is ready to log information like search keywords, favorite websites, visited online pages, username, passwords, IP address, browser details, and so on.
Developers behind MultiplySearch are exploiting collected data for their other fraudulent acts. For one, they will apply the collected information to serve personalized advertisements on the browser program, which meant to derive clicks or sales from MultiplySearch victim itself. These attacker can also employ the amass information to swindle money from users by exploiting personal credentials to their phishing and swindling activities.
Other malicious acts that MultiplySearch can inflict on the browser includes excessive display of unusual ads like pop-ups and redirects, as well as forcing the browser to open malicious landing page like those that are promoting fake software update (see image below), bogus security apps, and fake optimization tools.
Symptoms of MultiplySearch infection
The first signs that Mac user may observe and probably the most visible one is the alert that system will pop-up upon discovering the occurrence of this malware. Error or warning message like “MultiplySearchDaemon will damage you computer” may show up on each system boot-up, at the same time when MultiplySearchDaemon is loading up as system process. This MultiplySearchDaemon thing corresponds to the Mac process that is running invisibly on the computer. As long as it is system resident, Mac user may have difficulty with the removal of MultiplySearch adware. So, to remove it effectively, it is suggested to scan the computer with powerful virus and malware remover that are unfailing on locating and stopping malicious objects and system processes.
Procedures to Remove MultiplySearch from Mac
This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.
Guide on this page are written in a manner that can be easily understand and execute by Mac users.
Quick Fix - Scan the System with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like MultiplySearch. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing MultiplySearch.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.
Step 1 : Delete MultiplySearch from Mac Applications
1. Go to Finder.
2. On the menu, click Go and then, select Applications from the list to open Applications Folder.
3. Find MultiplySearch or any unwanted program.
4. Drag MultiplySearch to Trash Bin to delete the application from Mac.
5. Right-click on Trash icon and click on Empty Trash.
Step 2 : Remove Browser Extensions that belongs to MultiplySearch
1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.
Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.
Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.
Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.
2. Once you have located MultiplySearch, click on Remove or Uninstall, to get rid of it.
3. Close the browser and proceed to the next steps.
Step 3 : Delete Malicious Files that have installed MultiplySearch
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:
- MultiplySearchDaemon, Adload
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing MultiplySearch to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.
5. Drag all suspicious files that you may find to Trash.
6. Please restart the computer.
7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.
9. Repeat the process on the following non-hidden folders (without ~):
10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.
- MultiplySearchDaemon, Adload
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Select the process you want to quit.
3. Click on Force Quit button.
4. You may now delete or remove locked files that belongs to MultiplySearch adware.
Step 4 : Double-check with MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from this link:
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including MultiplySearch.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, MultiplySearch is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
Step 5 : Remove MultiplySearch from Homepage and Search
- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove MultiplySearch from the Homepage field. Replace it with your preferred URL to be set as your default homepage.
- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing MultiplySearch. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace MultiplySearch settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.
Optional : If unable to change browser settings, execute these steps:
Some user complains that there is no way to change browser settings because it is grayed out by MultiplySearch. In such situation, it is important to check if there is unwanted profile. Please do the following:
1. Quit any running applications and launch System Preferences from your Dock.
2. Under System Preferences, click Profiles.
3. Select MultiplySearch or any relevant profile from the left pane. See image below.
4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.
5. Close the Profiles window and open the affected browser to change all settings associated with MultiplySearch.