Remove “Microsoft Warning Alert” (Error # 268d3x8938)

By | Posted on April 25, 2019 |

Security warning with title “Microsoft Warning Alert” as shown in the screenshot image below is a fake message that purported to be from Windows operating system. Hence, it is clear that this bogus page is originating from unknown website. This particular “Microsoft Warning Alert” further deceive users by displaying bogus scan results showing a number of identified threats including Trojan-PSW.Win32.launch, HackTool:Win32/Welevate.A, Adware.Win32.Fraud, and many more.

Aside from the main page, it occasionally pop-ups dialog box containing much detailed explanation of the identified issues. An excerpt from this reads:

Microsoft Warning Alert
ERROR # 268d3x8938(3)
Please call us immediately at 1-844-517-3777 (Toll Free)
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with Spyware and riskware. The following information is being stolen…
1. Facebook Logins
2. Credit Card Details
3. Email Account Logins
4. Photos stored on this computer
Please call us within the next 5 minutes to prevent your computer from being disabled or from information loss.

Microsoft Warning Alert

Unlike some fake online system scanner that has main objective of selling counterfeit programs, “Microsoft Warning Alert” was published to persuade victims into calling provided toll free numbers. In this type of fraudulent scheme, attackers intend to generate revenue via customer support service that charges users per minute or for every successful remote fix of troubled computer.

Keep in mind that online security notice like “Microsoft Warning Alert” produces misleading messages as primary tactic to influence users. Generally, threats identified by this scam alert are non-existent and in fact, it may appear even on brand new or clean Windows system. Actually, closing the browser window may stop the “Microsoft Warning Alert” pop-up. But sometimes, this stubborn alert can only be terminated via MS Windows Task Manager function. Proceed to complete guide of eliminating this threat by scrolling below.

“Microsoft Warning Alert” Removal Guide

Stage 1: Force Quit Internet Program

Most fake warning alert pop-ups are preventing users from closing the internet application to continually display the fake message. One way to stop the “Microsoft Warning Alert” from showing is to force quit the affected internet browser program.

1. Press Ctrl + Alt + Delete on the keyboard.

2. Click on Task Manager from the given options.

Task Manager -

3. On Task Manager window, select the affected internet application that is showing “Microsoft Warning Alert” and click on End Task button.

Stage 2: Scan the computer with Anti-malware Program

1. Download the free anti-malware scanner called MalwareBytes Anti-Malware.
Malwarebytes Anti-Malware Download Link (this will open a new window)

2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MB3-Setup.exe.

3. Proceed with the installation using only the default setup. If you need the complete setup procedure, it is available on the download page.

4. At the last stage of installation process, click Finish to run the program.

MBAM-finish5. On Malwarebytes Anti-Malware console, select Scan from the menu to see available Scan Method.

6. Next, click on Threat Scan. This is the most comprehensive scan method that will surely find any hidden items linked to “Microsoft Warning Alert”.

7. Click Start Scan button to begin checking the computer.

MBAM-threatscan

8. When scanning is done, Malwarebytes Anti-Malware will display the list of identified threats. Remove all identified threats and restart the computer to finalized the scan process.

Stage 3: Double-check for leftover of “Microsoft Warning Alert”

1. Download the free scanner called Malicious Software Removal Tool.
Malicious Software Removal Tool Download Link (this will open a new window)

download-msrt

2. The tool automatically checks the operating system and suggest appropriate download version. Click on Download button to begin. Save the file to a convenient location, preferably on Desktop.

3. After downloading the file, Windows will prompt that download has completed. Click Run to start scanning for “Microsoft Warning Alert” . Another option is to browse the location folder and double click on the file to run.

msrt-icon

4. The tool will display Welcome screen, click Next. Please note the message “This tool is not a replacement for an antivirus product.” You must understand that this program is made specifically to find and remove malware, viruses, Trojans, and other harmful elements on the computer. It was not designed to protect the computer.

5. Next, you will see Scan Type. Please choose Full Scan to ensure that all “Microsoft Warning Alert” entities and other harmful files left on the computer will be found and removed. For advanced computer user, you can opt for Customized Scan, if there are other drives or folders you wanted to include in this scan.

msrt2

6. Full scan may take a while, please wait for Malicious Software Removal Tool to complete the tasks. However, you may cancel the scan anytime by clicking on the Cancel button.

7. After scanning, the tool will reveal all identified threats. There may be other threats that our first scan fails to detect. Please remove/delete all detected items.

8. When removal procedure is complete, you may now close Malicious Software Removal Tool. We hope that “Microsoft Warning Alert” have been completely deleted from the computer. Please restart Windows to proceed with the normal operation.

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