Potentially unwanted program (PUP) like MaxAsk is currently endorsed by developers as useful tool to encourage users to download and install it on their computers. Once it enters the system, this malicious program will make unnecessary changes to browser programs like Google Chrome, Mozilla Firefox, or Microsoft Edge. It comes uninvited and often surprises users by making abrupt modifications to web browser’s home page, new tab page, and even search engine. These vital areas will display the new default web address, Maxask.com.
Objectives of Maxask.com
Maxask.com is presented as an internet browser extension that improves the online search experience of users. However, it does not behave as it claims to. It has another purpose that can risk browser programs, computers, and user’s online privacy as well. The alteration it makes to web browsers does not benefit the users in any way. In fact, these changes will result to annoying issues. Maxask.com associated ads will keep appearing while users are surfing the internet. These advertisements will most likely redirect users to more dangerous websites when clicked. Whether it is clicked intentionally or accidentally, it matters to adware developers because, in that way, these online fraudsters can generate income through the applied advertising scheme.
In addition, Maxask.com adware has the ability to track personal details and information about users through spying web browsers, like recording its activities. The data collected by adware makers can be shared with other cyber criminals to blackmail or extort money from victims. This worst-case scenario is a serious threat to users simply by installing MaxAsk PUP.
How does Maxask.com penetrate the computer?
Careless installation and downloading of questionable apps or freeware can be a passing way for nearly all PUP’s and adware to penetrate the computer. Ignoring to read details, descriptions, and options before proceeding is sometimes the reason why users installed an unwanted application like Maxask.com. There is a so-called “software bundle,” which is also the way of Maxask.com developers to deploy their malicious app and hide through it to enter computers.
Another way for web users to acquire adware is by clicking on intrusive ads coming from malicious domains. Some ads can execute scripts to automatically install and download PUP and adware, which cause infections to the computer system. Therefore, preventing this malicious program is highly feasible by installing anti-virus or anti-malware programs that block malicious internet traffic and infectious executable files.
Maxask.com Removal Procedure
In this section, we will provide effective guidelines to get rid of the threat from an infected computer. To automatically remove malware, you may download the recommended scanner. For comprehensive instructions, please execute the manual step-by-step procedures.
Instant Removal : Scan the computer with antivirus program
Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of Maxask.com browser hijacker and similar threats, whether it has infected PC, Mac, Android, or iOS.
1. Download the application from the following page:
2. Save the file to your preferred location.
3. Double-click the downloaded file CCSetup.exe and install with the default settings.
4. At the end of the setup process, click Finish to run Combo Cleaner.
5. The tool will update the database file; please wait for this process to complete.
6. To begin checking for threats like Maxask.com, click on the Start Scan button. Wait for this scan to finish.
7. At the end of the scan process, click on Remove all threats to delete Maxask.com, including all harmful objects from the computer.
To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.
Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the browser hijacker and malicious items linked to it.
Manual Removal : Steps to get rid of Maxask.com
The steps below will guide you to manually remove Maxask.com without having to purchase a recommended virus scanner. We have tested the procedures; hence, the attackers may make modifications overtime. As a result, terms, names, and images in the guide may differ from what users are seeing recently.
The procedure may require you to close the browser or restart the computer; therefore, we are suggesting to Bookmark or Print this page.Step 1 : Uninstall Maxask.com from Windows
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Maxask.com or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system.
Step 2 : Delete Maxask.com Browser Extension
Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Maxask.com. If it is not present, look for and delete any suspicious browser extension.
Google Chrome
For Google Chrome Browser
1. Open the Google Chrome browser.
2. Input the strings below in the address bar and press Enter on the keyboard:
chrome://extensions
3. Look for Maxask.com or a relevant entry and remove it from Google Chrome.
Microsoft Edge
For Microsoft Edge Browser
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Maxask.com or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system.
If Maxask.com is still present on the browser and unwanted homepage and pop-ups persist, another option is to remove the hijacker from the browser settings.
5. Open the Microsoft Edge program.
6. Input the following string in the address bar and press Enter on the keyboard:
edge://extensions/
7. Look for and Remove or Disable entries for Maxask.com from the Installed Extensions area.
8. You may now close the window and restart the Microsoft Edge browser.
Mozilla Firefox
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser.
2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:
about:addons
3. Click on Extensions from the sidebar menu.
4. Look for an entry that pertains to Maxask.com and Disable or Remove it from the browser using the options button.
Opera
For Opera Browser
1. Open the Opera internet browser program.
2. In the address bar, type or copy and paste the text below. Press Enter on your keyboard.
opera://extensions
3. Find the malicious extension and then, click on Remove button to delete it from the Opera browser.
Step 3 : Scan with AdwCleaner and Reset Chrome Policies
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Maxask.com on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer, especially browsers affected by Maxask.com.
3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.
4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.
5. On the AdwCleaner dashboard, click on Settings.
6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.
7. Go back to the Dashboard and click the Scan Now button.
8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Maxask.com.
9. Clean or Remove all suspicious and harmful items identified after the thorough scan.
10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.
11. A message will appear stating that "All processes will be closed..." Please click Continue.
12. After the cleanup procedure, rebooting the computer is required to finalize the removal of Maxask.com as well as other detected threats.
Step 4 : Run the Final Scan Using Sophos Home Antivirus.
To remove Maxask.com automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware; it is also effective in discovering browser hijacker like Maxask.com.
1. Please click on the link below to download the program.
2. After downloading, locate the file SophosInstall.exe in the Downloads folder.
3. Install by double-clicking on the file.
4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes.
5. Next, it will display the Terms and Conditions page. Click the Install button to begin.
6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates.
7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button.
8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Maxask.com components.
9. Scanning may take a while; please wait for this process to finish.
10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Maxask.com.
11. You may now close Sophos Home. The computer is now free from Maxask.com, as well as associated malware and viruses.
The above procedures should have totally eliminated Maxask.com browser hijacker. However, if you find that there are still remnants of the malware, please proceed to the next steps below.
Step 5 : Fixing the Homepage and Search Engine
Google Chrome
For Google Chrome Browser
1. Open the Google Chrome browser. Type or copy and paste the following on the address bar. Then, press Enter on the keyboard:
chrome://settings
2. Go to the left sidebar and click On Startup.
3. Select "Open a specific page or set of pages" in the right panel.
4. Locate the unwanted Homepage URL, click on More Actions icon (3-dot), and select Remove or Edit.
5. If you choose Edit, enter the desired web address as your home page, replacing Maxask.com. Click Save.
6. To set the default search engine, go to the left sidebar, and this time, select Search Engine.
7. Click on the Manage search engines and site search button in the right panel.
8. Find the unwanted Search Engine in the list. Click on More Actions icon, and then click Delete.
9. Go back to the left side bar and click Search Engine.
10. In the right panel, choose a valid entry from the "Search engine used in the address bar."
You can now restart the Google Chrome browser to see if the unwanted homepage and search engine related to Maxask.com are gone.
Microsoft Edge
For Microsoft Edge Browser
1. Open the Microsoft Edge browser on your computer.
2. In the address bar, type or copy and paste the string below, then press Enter on the keyboard:
edge://settings/startHomeNTP
3. Go to the "When Edge Starts" area. Under the "Open these pages" section, click More Actions (3-dot).
4. Select Edit to open the Edit Page window.
5. Input your desired address to replace the homepage settings of Maxask.com.
6. Click the Save button. You may now restart Microsoft Edge browser.
Mozilla Firefox
For Mozilla Firefox Browser
1. Open the Mozilla Firefox browser on your computer.
2. Type or copy and paste the following on the address bar, then press Enter on the keyboard:
about:preferences
3. Click Home in the sidebar area.
4. Under "Homepage and new windows", you may choose Firefox Home (Default) or Custom URLs.
5. If you chose Custom URLs, input the desired URL to replace Maxask.com settings.
6. To configure the default search engine, select Search in the left sidebar to display the settings.
7. Under the "Default Search Engine" list, please select a legitimate one (i.e., Google).
8. Scroll down to "Search Shortcuts" and select an unwanted search engine.
9. Click on the Remove button to delete the unwanted search engine. You may now restart the Mozilla Firefox browser.
Opera
For Opera Browser
1. In the address bar of Opera browser, type or copy and paste the text below. Press Enter on your keyboard.
opera://settings/searchEngines
2. Scroll down to the "Search Engine" section and find your desired name (i.e. Google Search)
3. Click on the ellipses icon (3-dot) and select Make Default.
4. In the same section, click the ellipses icon of the unwanted search engine and select Delete to remove the malicious search engine from the Opera browser.
5. Go back to the Basic section and scroll down to the "On Startup" section.
6. Find the unwanted homepage address, click its ellipses icon (3-dot), and choose between Remove or Edit.
7. If you choose Edit, enter the desired web address as your homepage, replacing Maxask.com. Click Save.
System Compatibility Notice
We ensured that our method to get rid of Maxask.com is compatible with the majority of Microsoft operating systems (Windows 7, Windows Vista, Windows 8, Windows 10, and Windows 11). To prevent complicated steps, the commands used in the instructions are common, useful, and tested. If you encounter any compatibility problems when following this tutorial, please message us or leave your comment below, and we will reply and make the required modifications.
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