Remove Masok Ransomware

By | Posted on August 6, 2019 |

Masok Ransomware is another addition to the extended list of STOP malware. As per report of malware researcher called Demonslay335, the newly discovered virus is the 140th variant and still, there is no sign of slowing down from this group or ransom virus creators. Masok simply adopts the code from previous releases and nothing stands out on this latest version. Obviously, it processes the encryption in the same level but the appended file extension for this specific edition is .masok.

As previously discussed from other ransomware reports, this clan of malware loves to utilize a variety of methods to deploy the virus and infects random computers worldwide. Spam email campaign is still the top distribution method and immediately followed by cracked applications. Web users may also accidentally acquire Masok ransomware through a number of malicious advertisements that typically appears on the browser as pop-ups, redirects, or notifications.

Once executed, Masok searches the infected computer’s hard drive for common files like documents, spreadsheet, archives, databases, images, photos, drawings, and so on. Similar to previous versions, Masok’s objective is to deny user’s access to mentioned files and this can be accomplish by encrypting them with a sophisticated algorithm. At the same time, target files are appended with .masok extension and all files that bear this mark will be temporarily inoperable. Obviously, no local application is associated with .masok file, therefore, victims may not be able to run or open the data.

Masok Ransomware

As soon as Masok ransomware finishes with the encryption process, a text file is then generated. It affirms that all files are locked and only way to recover them is by purchasing the private key and decryption software. Also stated on the note is the asking price of $980 as payment for the recovery items.

Computer security enthusiasts never suggest proceeding with the payment option. According to them, there is no guarantee that the committed private key and decryption tool will be able to completely restore all .masok files to previous format.

How to Remove Masok Ransomware

Ransomware files are placed deeply into the system and on various locations, thus, thorough scanning is vital to totally remove Masok virus. Aside from our suggested tool, you may also run your own security program.

Though affected files may be impossible to decrypt due to complexity of the encryption, you can still try recovery method like alternative tool, Shadow Explorer or Previous Version as described below.

Stage 1: Scan the Computer with Anti-Malware Tool

1. Download free anti-malware scanner called MalwareBytes Anti-Malware.
Malwarebytes Anti-Malware Download Link (this will open a new window)

2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MB3-Setup-[version].exe.

3. Carry out the installation with default setup process.

4. At the last stage of installation process, click the Finish button. The program should launch momentarily.

5. On Malwarebytes Anti-Malware console, select Scan from the menu to see available Scan Method.

6. Next, click on Threat Scan. This is the most complete scan method that will surely find any hidden malicious objects associated to Masok ransomware.

7. Finally, click on Start Scan begin checking the computer for malware and similar threats.

MBAM-threatscan

8. Once the scan has completed, the tool will display the list of detected threats. Remove all identified malicious items and restart the computer if necessary.

Stage 2: Double-check for Masok’s leftover with Microsoft’s Malicious Software Removal Tool

1. Download the free scanner called Malicious Software Removal Tool.
Malicious Software Removal Tool Download Link (this will open a new window)

download-msrt

2. The tool automatically checks the operating system and suggest appropriate download version. Click on Download button to begin. Save the file to a convenient location, preferably on Desktop.

3. After downloading the file, Windows will prompt that download has completed. Click Run to start scanning for Masok ransomware. Another option is to browse the location folder and double click on the file to run.

msrt-icon

4. The tool will display Welcome screen, click Next. Please note the message “This tool is not a replacement for an antivirus product.” You must understand that this program is made specifically to find and remove malware, viruses, Trojans, and other harmful elements on the computer. It was not designed to protect the computer.

msrt1

5. Next, you will see Scan Type. Please choose Full Scan to ensure that all Masok ransom virus entities and other harmful files left on the computer will be found and removed. For advanced computer user, you can opt for Customized Scan, if there are other drives or folders you wanted to include in this scan.

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6. Full scan may take a while, please wait for Malicious Software Removal Tool to complete the tasks. However, you may cancel the scan anytime by clicking on the Cancel button.

msrt3

7. After scanning, the tool will reveal all identified threats. There may be other threats that our first scan fails to detect. Please remove/delete all detected items.

8. When removal procedure is complete, you may now close Malicious Software Removal Tool. We hope that Masok ransomware have been completely deleted from the computer. Please restart Windows to proceed with the normal operation.

Stage 3 : Unlocking files with Masok Decryption Tool

So far, this Masok decryption tool works only for files that were encrypted using offline keys. This happens sometimes if the virus is unable to communicate to remote server to obtain unique keys; instead, it will use offline keys when encrypting files. However, there is a little chance of recovering files using this tool due to limited available offline keys that were integrated with this decryption tool.

For additional information (download link, supported versions, instructions) about StopDecrypter, please proceed to ransomware decryption tool archive page.

If you received a message stating that “No keys were found for the following IDs (.masok)”, please copy and submit the information to the official download page to include your information (log file) and have it archive in case decryption software becomes available.

StopDecrypter Information

We will update this section once the full decryption tool is on hand. In the meantime, please try other options below.

Option 1: Windows Previous Version Tool

Windows Vista and Windows 7 have a feature called Previous Versions. However, this tool is only usable if restore point was made prior to Masok ransomware infection. To use this tool and recover files affected by the virus, please follow these steps:

1. Open My Computer or Windows Explorer.

2. Right-click on the affected files or folders. From the drop-down list, please click on Restore previous versions.

3. New window will open display all backup copy of files and folders you wanted to recover. Choose the appropriate file and click on Open, Copy, or Restore. Restoring selected files overwrites the current encrypted files on the computer.

Option 2: Use ShadowExplorer to restore files encrypted by Masok Ransomware

Just like Previous Version tool, ShadowExplorer is taking advantage of shadow copy created by Windows. This tool allows you to retrieve older version of files before it was encrypted by Masok ransomware.

1. Download ShadowExplorer from the official web site.

2. Install the program with the default settings.

3. The program should run automatically after installation. If not, double-click on ShadowExplorer icon.

4. You can see the drop-down list on top of the console. Please select proper drive and the most recent point-in-time shadow copies of files you wish to restore prior to Masok ransomware infection.

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5. Right-click on the Drive, Folder, or File you wish to restore and click Export…

6. Lastly, ShadowExplorer will prompt for location where you want to save the copy of recovered files.

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