Remove MacCleansePro (Mac PUP)

By | Posted on November 4, 2019 |

Makers of MacCleansePro are taking advantage of misleading technique to promote and market this application over the internet. Official website states that this tool is a complete Mac security program with enhanced protection module. Features of MacCleansePro include cache manager, misc cleaner, logs manager, extra language cleaner, start-up booster, and so on. At first glance, no one may realize that this program is part of rogue software family with sole purpose of swindling money from its victims.

It is noteworthy to point out that MacCleansePro is a bogus program that originates from rogue family that also produces infamous tool such as MacEnator, MacEnizer, and many more. These programs utilize malicious advertising campaign that purportedly running an online scan on web user’s computer. Subsequently, the web page declares that a number of Trojans, viruses, and malware were found on the computer and advises users to download MacCleansePro. Without realizing that this action will cause more harm than good, users often fall victims to this rogue application.

Once MacCleansePro is installed on the computer, it will run the same simulated virus scans. User will receive the same output that dozens of threats were located on the system. But this time, the program will prompt to fix all identified threat by buying the registered version of MacCleansePro. It is clear at this point that the fake tool is forcing users to pay for the app by using scare tactics like false detection, fake warnings, and alarming pop-ups.

MacCleansePro

As computer security experts always suggest, never pay for bogus anti-virus application like MacCleansePro. Instead, perform immediate action to get rid of it as soon as possible to avoid any further harm on the computer. On this page, we are providing efficient procedures, anti-virus, and anti-malware tools to help user in the effective removal of MacCleansePro.

Procedures to Remove MacCleansePro

This section contains complete instructions to assist you in removing potentially unwanted program from Mac system.

Procedures published on this page are written in method that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware and malware. Moreover, it can get rid of unwanted program like MacCleansePro. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

Click here to Download Combo Cleaner

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on "Start Combo Scan" to start removing MacCleansePro.

Start Combo Scan

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Quit MacCleansePro Process

Before proceeding with the steps below, please close MacCleansePro window if in case it is open.

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Choose All Processes from the upper right corner of the window.

3. Under Process Name column, look for MacCleansePro. Click the name to select the malicious process.

4. Next, click the Quit Process button located in the upper left corner of the window.

Force Quit Locked Files

5. When prompted, click on Force Quit.

6. You may now delete or remove files that belongs to MacCleansePro. Proceed to the next steps.

Step 3 : Delete MacCleansePro Login Items

Some malware also installs login item into compromised account under System Preferences. This object automatically runs MacCleansePro during user log in.

1. Go to Apple menu and choose System Preferences.

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs MacCleansePro.

5. Click on Login Items tab.

6. Select MacCleansePro from listed entries and click on the minus [-] button and confirm your actions. Please see image below for reference.

Login Items

Step 4 : Delete Malicious Files that have installed MacCleansePro

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • MacCleansePro.app
  • com.mcphlpr.mcphlpr.plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing MacCleansePro to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):

/Library/LaunchAgents

7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for suspicious objects or folders with the following names and drag them to the Trash.

  • MacCleansePro
  • MCP

10. Repeat procedures 8 and 9 on the following folders if necessary.

~/Library/Caches

11. Go to your Finder and open the Applications Folder. Look for subfolders with names similar above and drag them to Trash.

12. Lastly, please Empty your Mac's Trash bin.

Step 5 : Run another Scan using MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including MacCleansePro.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, MacCleansePro is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

6. You may now restart the computer.

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