Ransomware or crypto-virus infections can be really threatening. Important files saved on computers are all at risk. One of the crypto-virus that infects computers is recently is called Jope ransomware. Developers designed Jope ransom virus to search the computer system and locate valuable data. Jope ransomware will encrypt the files using a complex algorithm. It will prevent the victims from accessing their own data. The only way to regain access is by paying the ransom fee to the attackers.
This harmful ransomware will add .jope file extension to encrypted files. For example, bank.docx will become bank.docx.jope. All data having that extension will remain locked until the victims pay the ransom fee. A text file “readme.txt” will show up on every folder consisting of infected files and it states the cost of ransom fee and other instructions. The usual cost is around $490 to $980 and since most of the hackers uses crypto-currency on their transactions, victims are oblige to convert the payments to Bitcoin. The ransom fee covers the decryption tool needed for recovering the infected files. Hackers will send the tool directly to the victims upon settling the payment. However, such kind of cyber-criminals cannot be trusted. There is no guarantee that they will give the key or decryption tool. Some hackers would be gone after receiving the money. Therefore, computer users should be cautious and as much as possible, they should avoid negotiating with the cyber-crooks.
Jope ransomware infection
Jope ransomware developers usually pretend as a representative from trusted institutions or companies. They send emails to random recipients with an attached ransomware executable file. Jope virus operators mostly used subjects that might catch the interest of computer users. Such matters include banking concerns, sales promos, or anything related to money. Jope ransomware will begin to run on the computer once victims open the file attachment.
It is important to check the address where the message came from to avoid spam emails. Do not open attachments from unfamiliar or suspicious email addresses. It might carry a ransomware or any kind of malware. In addition, computer users should use fully updated anti-malware and anti-virus software to protect their device from infections. It can be a big help for detecting any malicious operations within the system as well as imminent virus attacks.
How to Remove Jope Ransomware
Ransomware files are placed deeply into the system and on various locations, thus, thorough scanning is vital to totally remove Jope virus. Aside from our suggested tool, you may also run your own security program.
Though affected files may be impossible to decrypt due to complexity of the encryption, you can still try recovery method like alternative tool, Shadow Explorer or Previous Version as described below.
Stage 1: Scan the Computer with Anti-Malware Tool
1. Download free anti-malware scanner called MalwareBytes Anti-Malware.
Malwarebytes Anti-Malware Download Link (this will open a new window)
2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MBSetup.exe.
3. Carry out the installation with default setup process.
4. After the installation process, click the Get Started button to launch the program.
5. Continue with the prompts until the main program opens.
6. On the main console, click on Scan to run most complete detection method to find hidden objects associated to Jope ransomware.
7. Scanning may take a while. Please wait until the anti-malware tool is done with the checking.
8. Once the scan has completed, the tool will display the list of detected threats. Remove all identified malicious items and restart the computer if necessary.
Stage 2: Double-check for Jope’s leftover with Microsoft’s Malicious Software Removal Tool
1. Download the free scanner called Malicious Software Removal Tool.
Malicious Software Removal Tool Download Link (this will open a new window)
2. The tool automatically checks the operating system and suggest appropriate download version. Click on Download button to begin. Save the file to a convenient location, preferably on Desktop.
3. After downloading the file, Windows will prompt that download has completed. Click Run to start scanning for Jope ransomware. Another option is to browse the location folder and double click on the file to run.
4. The tool will display Welcome screen, click Next. Please note the message “This tool is not a replacement for an antivirus product.” You must understand that this program is made specifically to find and remove malware, viruses, Trojans, and other harmful elements on the computer. It was not designed to protect the computer.
5. Next, you will see Scan Type. Please choose Full Scan to ensure that all Jope ransom virus entities and other harmful files left on the computer will be found and removed. For advanced computer user, you can opt for Customized Scan, if there are other drives or folders you wanted to include in this scan.
6. Full scan may take a while, please wait for Malicious Software Removal Tool to complete the tasks. However, you may cancel the scan anytime by clicking on the Cancel button.
7. After scanning, the tool will reveal all identified threats. There may be other threats that our first scan fails to detect. Please remove/delete all detected items.
8. When removal procedure is complete, you may now close Malicious Software Removal Tool. We hope that Jope ransomware have been completely deleted from the computer. Please restart Windows to proceed with the normal operation.
Stage 3 : Unlocking files with Jope Decryption Tool
Emsisoft Decryptor for STOP Djvu will work only if affected files were encrypted using Offline Keys. Jope ransomware uses the alternate Offline Keys during encryption if there is a problem encountered while communicating to a remote command-and-control server. Follow the guide to start recovering .jope encrypted files.
1. As precautionary measures, we suggest to BACKUP all your .jope encrypted files first on a separate media (USB Drive, Flash Drive, DVD Discs, etc…).
2. Download Emsisoft Decryptor for STOP Djvu from this archive page.
3. Right-click on decrypt_STOPDjvu.exe and click “Run as Administrator“. Windows may prompt “Do you want to allow this app…” just click Yes to continue.
4. By default, the tool will pre-populate the locations where encrypted files were identified. To include other directories, simply click Add Folder button.
5. To start recovering files infected by Jope ransomware, click on Decrypt button to start the procedure. The interface will display status of the current decryption process.
We will update this section once the full decryption tool is on hand. In the meantime, please try other options below if the above procedure is not not effective.
Option 1: Windows Previous Version Tool
Windows Vista and Windows 7 have a feature called Previous Versions. However, this tool is only usable if restore point was made prior to Jope ransomware infection. To use this tool and recover files affected by the virus, please follow these steps:
1. Open My Computer or Windows Explorer.
2. Right-click on the affected files or folders. From the drop-down list, please click on Restore previous versions.
3. New window will open display all backup copy of files and folders you wanted to recover. Choose the appropriate file and click on Open, Copy, or Restore. Restoring selected files overwrites the current encrypted files on the computer.
Option 2: Use ShadowExplorer to restore files encrypted by Jope Ransomware
Just like Previous Version tool, ShadowExplorer is taking advantage of shadow copy created by Windows. This tool allows you to retrieve older version of files before it was encrypted by Jope ransomware.
1. Download ShadowExplorer from the official web site.
2. Install the program with the default settings.
3. The program should run automatically after installation. If not, double-click on ShadowExplorer icon.
4. You can see the drop-down list on top of the console. Please select proper drive and the most recent point-in-time shadow copies of files you wish to restore prior to Jope ransomware infection.
5. Right-click on the Drive, Folder, or File you wish to restore and click Export…
6. Lastly, ShadowExplorer will prompt for location where you want to save the copy of recovered files.