Remove “Find Maps and Directions”

By | Posted on May 12, 2018 |

Official website endorses “Find Maps and Directions” as browser extension that is helpful in accessing online popular maps content free. Hence, we noticed that this supposedly useful tool is just a re-brand of previous potentially unwanted program (PUP). Belonging to this same group are Maps Finder, Quick Maps 100, and many more.

Similar to other variants, “Find Maps and Directions” intrusion is cause by downloading and installing of questionable free software. This is not surprising anymore because most unwanted programs are spreading all over the internet through the use of software bundles. “Find Maps and Directions” and related applications are built-in to cost-less apps like media player, download manager, games, utilities, browser enhancements, and many more.

Without users approval, free software can load “Find Maps and Directions” discretely onto the computer and is able to alter browser settings via relevant extension, plug-in, or add-on. Changes it made will have absolute effect on homepage, new tab, and default search tool. Instead of use’s preference, these parts of the browser are redirected to Search.hfindmapsanddirections.com.

Find Maps and Directions

It is also worth mentioning that changes made by “Find Maps and Directions” are irreversible as long as the extension is residing on the browser. It can always reinstate own configuration during browser startup so any changes made by user can be easily overwritten by this adware. Therefore, we highly suggest removing “Find Maps and Directions” extension first to attain complete removal of this unwanted program. Please follow the steps below to fully eliminate this threat and return the browser to its normal working state.

Online Security Scanner Report for findmapsanddirections.com:

Norton SafeWeb Not yet tested Community Rating: 0.0 Updated: May 12, 2018
MCAfee Site Advisor Unverified Feedback: No data Updated: May 12, 2018
Transparency Report Currently Safe Feedback: No data Updated: May 12, 2018

“Find Maps and Directions” Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to “Find Maps and Directions”.

Remove “Find Maps and Directions” Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find “Find Maps and Directions” or relevant entry and remove it from Google Chrome.

Uninstall Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Find Maps and Directions Firefox Extension

3. Choose Extensions on sidebar menu.

4. Look for objects that is pertaining to “Find Maps and Directions” or Maps, and remove it from the browser.

Delete Extension from Safari

1. Run Safari browser application.

2. Click on Safari Settings icon located on upper right corner of the window.

3. Choose Preferences from the drop-down list.

4. On Extension window, select Extensions tab.

5. Select “Find Maps and Directions” or relevant entry and remove it from Safari.

Remove Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of “Find Maps and Directions” from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If “Find Maps and Directions” is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Find Maps and Directions

7. Select “Find Maps and Directions” or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of “Find Maps and Directions” on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by “Find Maps and Directions”.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to “Find Maps and Directions”.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Remove “Find Maps and Directions” Add-on and Cleanup the Browser

Preceding steps may have removed “Find Maps and Directions” from the browser already. This next procedure is needed to double-check that browser is free from any adware remnants especially from “Find Maps and Directions”. Avast Browser Cleanup is a free tool that restores the browser to its initial, clean state. It will get rid of annoying browser extensions, toolbars, and search hijackers.

1. Click the link below to download this free tool.
Avast Browser Cleanup Download Link (This will open in a new window)

2. To run the installer, please double-click the executable file avast-browser-cleanup-sfx.exe.

3. Run the tool to start analyzing the browsers. It will state whether browser is free from threats or cleanup is needed. Perform suggested cleanup if the tool found suspicious extensions, add-ons, or plug-ins.

Avast Browser Scanner

4. If Avast Browser Cleanup verifies if you want to permanently delete suspicious entries, click Yes to proceed with the removal of “Find Maps and Directions”.

Stage 4: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like “Find Maps and Directions”.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

sophos_exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like “Find Maps and Directions”.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to “Find Maps and Directions” and other suspicious entities. Be sure to remove all identified threats.

sophos-startscan

Option: Alternative Method to Clean Up Internet Browser from “Find Maps and Directions”

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If “Find Maps and Directions” is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Remove “Find Maps and Directions” from Google Chrome

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down to expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Restore settings to their original defaults. If it prompts for confirmation, please click Reset Settings button to proceed.

Google Chrome Reset

This function will reset Google Chrome’s home page, new tab page, search engine, and other areas affected by “Find Maps and Directions”. Unwanted extensions will also be removed from the browser. This will not affect your bookmarks, history, and other saved data. You may also use Chrome Cleanup feature for advance scanning. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by “Find Maps and Directions” and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. “Find Maps and Directions” should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

Reset Safari Browser to Normal Settings

1. Open Safari browser.

2. Click on the Safari Settings icon located on upper right corner of the browser window.

3. Select Reset Safari from the drop-down list.

4. Pop-up window will appear. You may select all boxes for total reset or follow the options below if you only want to remove “Find Maps and Directions” from Safari browser.

5. Please restart Safari browser for changes to take effect.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer browser.

2. On top menu, click Tools, and then Internet Options. It will open a new window.

3. Select Advanced tab. See image below.

IE Reset

4. On Reset Internet Explorer Settings area, click the Reset button to start the restoration procedures.

This process will not affect browsing history, bookmarks, and favorites. Add-ons and other integrated codes will be deleted including those that are linked to “Find Maps and Directions”. If you choose to perform the procedure manually, please view instructions here.

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