Remove DataTransportation App (Mac)

By | Posted on March 26, 2019 |

DataTransportation search app is an intrusive program made specifically for Macintosh systems. It typically penetrates a computer via malicious software bundles that pretends to be useful downloadable freeware. There are also occurrences that DataTransportation sneaks onto the system through malicious advertising campaign like browser pop-ups and browser page redirects.

Computer security professionals classified DataTransportation as potentially unwanted program (PUP) due to its unsolicited entry on Mac systems. Its installation to internet applications like Google Chrome, Safari, and Mozilla Firefox is often accomplishes without user’s consent. Because of this invasive attribute, some users deemed DataTransportation as virus.

Technically, internet applications like mentioned above are the primary target of this adware. In fact, it is integrated onto browser programs as DataTransportation Search in which it inconsiderately replaces user’s preferences. Therefore, search inquiries are forcibly diverted to predefined search engine of the adware where it can freely logs all vital information.

What is more worrisome are the permissions attained by DataTransportation on infected browser program where it specifically states that it can read sensitive information from web pages including passwords, telephone numbers, credit card details, and other credentials. In addition, DataTransportation is also keeping an eye on browsing history and all visited websites of victims.

DataTransportation

Below is straightforward solution to delete the PUP from Mac system and affected browser programs. To complete the removal of DataTransportation and restore online safety and security on the computer, it is suggested to scan the computer with effective anti-virus and anti-malware tools as specified in the procedure.

Procedures to Remove DataTransportation from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like DataTransportation. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

Click here to Download Combo Cleaner (this will open a new window)

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on "Start Combo Scan" to start removing DataTransportation.

Start Combo Scan

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Remove Browser Extensions that belongs to DataTransportation

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located DataTransportation, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed DataTransportation

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.DataTransportation
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Genieo, InstallMac, Data Transportation 1.0

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing DataTransportation to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Genieo, InstallMac, Data Transportation 1.0

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to DataTransportation adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including DataTransportation.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, DataTransportation is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove DataTransportation from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove DataTransportation from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing DataTransportation. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace DataTransportation settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by DataTransportation. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select DataTransportation or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with DataTransportation.

2 thoughts on “Remove DataTransportation App (Mac)

  1. Daniel B Moore

    Thank you so much. The people who make these things are such annoying.

  2. Patrick McAleney

    I noticed this issue when the safari search all of a sudden was powered by Bing. That is a browser I have no use for and would not set as default, so I went looking to find the culprit. There in the Extensions folder was this listing for DataTransportation 1.0, with a description as above. I removed the extension to the trash, emptied the trash folder and have not seen it since. I also ran a MalwareBytes scan which detected no untoward files or programs. Then I looked on the web for malware named DataTransportation and found this article. Thanks for the information. Wish it had been the top hit when I searched initially. But I followed all of your ideas and uncovered a couple of other unknown entries, so all in all it looks like its clear here for the time being. Regards.

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