How to Remove Coupon-Genie and Similar Adware

This post is about the unwanted browser extension called Coupon-Genie. Included on this page are Removal Steps, recommended Malware Scanner, and steps to Reset Internet Browser to its default settings.

Coupon-Genie is a malicious program that can interfere with your Internet browsing activity. It will show pop-up ads, coupons, deals, and discount for irrelevant products. This commercial contents coming from Coupon-Genie affiliates may be useful to others, but worthless to many who are not inclined to online shopping. Some computer users who get in touch with Coupon-Genie deemed it as part of virus activity.

In the presence of Coupon-Genie, it attached itself to known browsers like Internet Explorer, Chrome, and Firefox without user’s consent. In short, instant appearance of Coupon-Genie coupons or ads comes as a surprise, especially if user has no involvement in the installation.

Normally, freeware is the main source of this adware. Free programs are packed together with Coupon-Genie so that both runs in single installation process. What user don’t know is adware is being installed, not only the preferred software. Coupon-Genie coupons and comparison intends to give online shoppers a tool to balance on online deals and get the best offer. Coupons and savings are also provided as a pop-up and will appear when user is browsing online shopping sites.

Image of Coupon-Genie

If you feel that Coupon-Genie is not in any way helpful, we suggest removing it from the computer. It may have other purpose like recording some of your browsing data that may lead to identity theft.

Other adware that are purporting to provide useful discount codes, deals, savings, and price comparisons are CouponIT, DragonCoupon, CoolSaleCoupon, CouponingThing, CouponMeApp, AllStarCoupon, TakeTheCouPon, Coupondo, Offer Coupons, PopShopCoupon, CouponGiant, My Coupons XP, ReadyCoupon, Tremendous Coupon, CoupCoup, PrizeCoupon, My Coupon Buddy, Grocery Coupons, FunToCoupWith, Coupilation, and CoupMeApp.

Coupon-Genie Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the Adware from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting pop-ups and redirects.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Quick Fix - Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with powerful virus and malware detection engine. This program can get rid of adware like Coupon-Genie through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file, please wait for this process to complete.

6. To begin checking for threats like Coupon-Genie, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete Coupon-Genie adware including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if your are comfortable to manually get rid of the threat and malicious items linked with it.

Step 1 : Turn Off Sync on Google Chrome

1. Open Google Chrome browser.

2. In the address bar please type the following: chrome://settings/syncSetup

3. On Settings page, click the Turn off button to disable syncing Chrome settings between devices.

Screenshot of SyncSetup

If in case that you don't want to stop syncing other sections like Apps, Bookmarks, History, Theme, and so on, please click on Manager what you sync. Next, select Customize sync. To successfully remove Coupon-Genie, you may disable only Apps and Extensions data. Please restart Google Chrome browser.

Step 2 : Delete Coupon-Genie or Suspicious Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Coupon-Genie. If it is not present, look for and delete any suspicious browser extension.

Remove Coupon-Genie from Windows (Internet Explorer or Edge Browser)

1. Press Windows Key + R and then, type appwiz.cpl command.

2. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Malware

3. Select Coupon-Genie or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

If Coupon-Genie is still present on the IE browser and there are still homepage and pop-ups, another option is to remove the adware from the browser settings.

4. Open Internet Explorer program.

5. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

6. Look for and Remove or Disable entries of Coupon-Genie from Toolbars and Extension. Additionally, delete the same object from Search Providers section.

7. Close the window and restart Internet Explorer.

Remove Coupon-Genie Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome URL

3. Find Coupon-Genie or relevant entry and remove it from Google Chrome browser.

Uninstall Coupon-Genie Extension from Mozilla Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox URL

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Coupon-Genie and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles are gone from the browser.

Step 3 : Scan the computer with Sophos Antivirus

To remove Coupon-Genie automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering adware like Coupon-Genie.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove adware like Coupon-Genie.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Coupon-Genie and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

The above procedures should have totally eliminated the Coupon-Genie adware. However, if you found that there are still remnants of the threat, please proceed to the succeeding procedures below.

Step 4 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Coupon-Genie on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces annoying pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by Coupon-Genie.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Coupon-Genie. It will also check for suspicious entries on browser settings.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by Coupon-Genie. If the adware still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Coupon-Genie. The procedure below discuss on resetting various browsers to its default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to default settings is helpful in deleting hard-to-remove extension such as from Coupon-Genie. This method is highly advisable to perform if you have difficulty in removing unwanted extension.

1. Open Google Chrome Internet browser.
2. On the address bar, type chrome://settings/reset and press Enter key.
3. Under Reset and clean up section, choose Restore settings to their original defaults.
4. Click Reset settings button to clear all entries of Coupon-Genie.
5. Close the existing tab and restart Google Chrome. That should have removed Coupon-Genie extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extension from Firefox that may be related to Coupon-Genie. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, please see manual removal of add-on from Firefox.

1. Input the string about:support on Firefox web address and press Enter on keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section on upper-right corner of the screen stating Give Firefox a tune up. Click the Refresh Firefox button.
4. If confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Coupon-Genie should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.
2. Select Advanced tab on Internet Options window.
3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference. Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by Coupon-Genie and other unknown objects. If you prefer to carry out the procedure manually, please add-on removal from Internet Explorer.

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