Remove CAP (Google Chrome, Firefox)

CAP is a browser extension and is presently promoted as a legitimate Search Tool. Web users may encounter this program if they were convinced by online advertisements to download an executable file that claims to enhance the browsing experience. There are instances where CAP adware is able to trick web users by faking the error on the online media player and prompting that downloading the application is necessary to view streaming videos.

No matter how users were deceived by the malicious advertisements, the entry of CAP will result in a variety of annoyances on the internet application where it is installed. One particular instance that may be very disturbing to users is the hijacking of the homepage, where CAP assigns an unwanted address, Apsr.xyz.

The infiltration of CAP adware is not limited to hijacking and redirecting activities. Its creation also aims to generate profit, and to achieve this, pop-up advertisements and redirects will show up on infected internet applications like Google Chrome and Mozilla Firefox. The problem is that ads originating from the code of CAP are unusual endorsements, and like how this adware was able to mislead web users, similar advertisements will show up in an attempt to further infect the computer with more adware.

Image of CAP Adware

Though the installation of the CAP extension does provide a unique search engine, the worth of having it on the browser is still in question. Aside from exhibiting pure disturbance, it is worth mentioning that researchers found an association between CAP and other potentially unwanted program (PUP) like ApsSrch, Flash SD App, and QxSearch. Therefore, removing CAP and restoring the browser to its previous condition is suggested.

To get rid of CAP adware, scanning the computer with an effective virus and malware remover is recommended. Please execute the guide below to complete the removal of the threat.

CAP Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the Adware on compromised Windows computers. Aside from removing the malicious browser extension, this guide is also helpful for deleting pop-ups and redirects. In order to totally eliminate the threat, it is vital to follow the process in exact manner

Quick Fix - Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of adware like CAP through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file; please wait for this process to complete.

6. To begin checking for threats like CAP, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete CAP adware, including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the threat and malicious items linked to it.

Step 1 : Turn Off Sync on Google Chrome

At this point, it is crucial to turn off Google Sync to prevent CAP from restoring if in case it has exploited this feature. Follow the procedures below to sign out and turn off sync.

1. Open Google Chrome application.

2. On top address bar, please type the following:

chrome://settings/syncSetup

3. Once you are in the Sync and Google Services, click on the Turn Off button.

Google Chrome Sync Turn Off Image

4. If it prompts for the confirmation, click on Turn Off once again.

5. The process will turn off the sync and logout the Google account as well. Please restart Google Chrome browser and proceed with the remaining steps.

Remove the CAP Extension from Google Chrome

1. Open your Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on the keyboard.

Chrome URL

3. Find CAP or any relevant entry and remove it from the Google Chrome browser.

Uninstall the CAP Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on the keyboard.

Firefox URL

3. Choose Extensions from the sidebar menu.

4. Look for an object that pertains to CAP and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the internet browser.

Remove CAP from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R and then, type the appwiz.cpl command.

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Add-Remove Malware

3. Select CAP or a recently installed unwanted entry. Then, click on Uninstall to remove it from the Windows system.

If CAP is still present on the browser and there are still homepage and pop-ups, another option is to remove the adware from the browser settings.

4. Open the Microsoft Edge program.

5. Input edge://extensions/ in the URL bar and press Enter on the keyboard.

6. Look for and Remove or Disable entries for CAP from the Installed Extensions area. Additionally, delete the same object from the Search Providers section by executing the Hijacker Removal Procedure for Edge.

7. Close the window and restart Microsoft Edge.

Step 3 : Scan the computer with Sophos Antivirus

To remove CAP automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware; it is also effective in discovering adware like CAP.

1. Download the Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the installation process.

3. On the first window of the installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch the Sophos Virus Removal Tool.

5. An internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove adware like CAP.

6. Click the button to carry out the Scan. This will check the system for the presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to CAP and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

The above procedures should have totally eliminated the CAP adware. However, if you find that there are still remnants of the threat, please proceed to the succeeding procedures below.

Step 4 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with the AdwCleaner tool. Possibly, there are some traces of CAP on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for the presence of malicious applications as well as invalid browser entries that produce annoying pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer, especially browsers affected by CAP.

3. Browse to the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on the Scan button.

Image of AdwCleaner Dashboard

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with CAP. It will also check for suspicious entries in browser settings.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of the detected threats.

Check if your internet browser application is no longer being bothered by CAP. If the adware still persists, please continue with the steps below to reset internet programs to their default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with CAP. The procedure below discusses on resetting various browsers to their default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to its default settings is helpful in deleting hard-to-remove extensions, such as CAP. This method is highly advisable to perform if you have difficulty removing unwanted extensions.

1. Open the Google Chrome internet browser.
2. On the address bar, type chrome://settings/reset and press the Enter key.
3. Click on Reset Settings on the sidebar and choose Restore settings to their original defaults.
4. On the confirmation window, click the Reset settings button to clear all entries for CAP.
5. Close the existing tab and restart Google Chrome. That should have removed the CAP extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extensions from Firefox that may be related to CAP. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only a specific extension, please see the manual removal of add-ons from Firefox.

1. Input the string about:support on the Firefox web address and press Enter on the keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section in the upper-right corner of the screen stating, Give Firefox a tune-up. Click the Refresh Firefox button.
4. If a confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. CAP should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Microsoft Edge to Default Settings

1. Open the Microsoft Edge browser.
2. On the address bar, please input edge://settings/reset and press Enter on the keyboard.
3. Once you are on the Reset Settings page, click on Restore settings to their default values.
4. A confirmation window will appear; click on the Reset button to continue.

Your data, like favorites, bookmarks, and history, will remain in the browser. However, this process will delete add-ons by CAP and other unknown objects.

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