How to Remove Askmeus

This page is all about the threat named Askmeus. It can affect browser apps like Google Chrome, Safari, and Firefox. Removal procedures are included covering Manual Removal Guide, Malware Scanners, and Resetting Browser Programs.

If Askmeus is taking control of homepage and search of internet application, there is a good reason to believe that this malicious browser extension is locally installed. Most of the time, users are not involve in the downloading and installation of adware. Like in the case of Askmeus infection, it may have slipped through the computer via software bundle that web user have acquired from distrustful website.

More ways to deploy Askmeus adware

There are many ways for adware makers to deploy their program, but so far, integrating the malicious code to freeware is the most successful scheme. The technique of software bundling makes Askmeus invisible to users because only the host file like free game, media player, creativity app, and so on are downloadable from various providers. Unknown to computer users, downloading and installing such carriers will give way for the setup of Askmeus adware. Computer users may only learn of the intrusion if Askmeus has taken over browser settings and overrides the preference set in it.

Screenshot of Askmeus website

Askmeus homepage hijacker

Homepage, new tab window, and search engine will resolve to Askmeus.net from initiating browser application or doing an online search. Askmeus.net will become the new default for most vital pages of infected browser program as long as the adware is part of it. Disregarding web user’s preferences is just a petty issue compare to other actions that Askmeus may conduct on internet browser software. It can transform the browser to profit-generating platform by letting it to exhibit ads while users is surfing the internet. In addition, Askmeus is able to inject paid links on generated search outcome during web user’s online searching.

Askmeus is definitely a kind of potentially unwanted program (PUP) that is marketed as useful software but only its authors are benefiting from its operation. The end-user has nothing to gain after installing Askmeus. Therefore, immediate removal is advice to restore the browser program to its normal working state.

Askmeus Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised Windows computer. Aside from removing the malicious browser extension, this guide is also helpful in deleting browser hijacker and pop-ups.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1 : Delete Askmeus Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Askmeus.

Remove Askmeus Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome URL

3. Find Askmeus or relevant entry and remove it from Google Chrome browser.

Uninstall Askmeus Extension from Mozilla Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox URL

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Askmeus and remove it from the browser.

After deleting the malicious browser extension, it is expected that Askmeus is also gone from the homepage.

Remove Askmeus Add-ons from Internet Explorer and Edge Browser

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of Askmeus from Toolbars and Extension. Additionally, delete unwanted entry from Search Providers section.

4. Close the window and restart Internet Explorer.

If Askmeus is still present on the IE browser and there are still unwanted homepage and pop-ups, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Malware

7. Select Askmeus or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Step 2 : Scan the computer with Sophos Antivirus

To remove Askmeus automatically, scanning the computer with this powerful anti-virus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like Askmeus that slows down online browsing activities.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process.

Screnshot of Sophos Installer

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed. If Windows prompts for User Account Control, please click Yes to proceed.

Screenshot of Sophos EULA Page

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Askmeus.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Askmeus and other suspicious entities. Be sure to remove all identified threats.

Screenshot of Sophos Virus Scan

The above procedures should have totally eliminated the Askmeus browser hijacker. However, if you found that there are still remnants of the threat, please proceed to manual removal of associated objects as outlined below.

Step 3 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Askmeus on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications as well as invalid browser entries that produces hijacking, redirects, and pop-ups.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by Askmeus.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Askmeus. It will also check for suspicious entries on browser settings that is associated with the hijacker.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Check if your internet browser application is no longer being bothered by Askmeus. If the browser hijacker still persists, please continue with the steps below to reset internet programs to default settings.

Optional : Reset Internet Browser Program

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with Askmeus. The procedure below discuss on resetting various browsers to its default state.

Restore Google Chrome to Default Settings

Resetting Google Chrome to default settings is helpful in deleting hard-to-remove extension such as from Askmeus. This method is highly advisable to perform if you have difficulty in removing unwanted extension.

1. Open Google Chrome Internet browser.
2. On the address bar, type chrome://settings/reset and press Enter key.
3. Under Reset and clean up section, choose Restore settings to their original defaults.
4. Click Reset settings button to clear all entries of Askmeus.
5. Close the existing tab and restart Google Chrome. That should have removed Askmeus extension and associated objects.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extension from Firefox that may be related to Askmeus. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, please see manual removal of add-on from Firefox.

1. Input the string about:support on Firefox web address and press Enter on keyboard.
2. You will now see the Troubleshooting Information page of Mozilla Firefox.
3. You will notice a section on upper-right corner of the screen stating Give Firefox a tune up. Click the Refresh Firefox button.
4. If confirmation window appears, click Refresh Firefox to continue.
5. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. Askmeus should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.
2. Select Advanced tab on Internet Options window.
3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference. Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by Askmeus and other unknown objects. If you prefer to carry out the procedure manually, please add-on removal from Internet Explorer.

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