How to remove Alt-Look Adware

Alt-Look is a potentially unwanted program (PUP) responsible for exhibiting too much advertisement on the internet browser program. When you surf the web and notice that several ads by Alt-Look, it implies that the adware is installed on the computer. These pop-up ads begin to interfere with your internet surfing if dubious extension is running on the browser.

In order to deceive computer users, Alt-Look is promoted as desktop widget that simplifies the way you use the web. To be more credible, it will add various tools on desktop to easily access the online search and other browser features. Just like other adware Site Searcher and Helperate, it changes the default search tool to a custom Alt-Look search engine.

Alt-Look infiltrate the computer by packing its code to freeware, shareware, or third-party programs. If you regularly avail free programs, make sure that you do not allow any concealed installation to occur. Infection of Alt-Look can be prevented by running a ‘Custom‘ setup instead of ‘Recommended‘. This way, you can opt-out for installation of undesirable programs.

Unfortunately, a user fails to see the danger ahead. They did not recognize that running default installation procedure is similar to granting permission to load any adware that are bundled to free software. This is exactly how Alt-Look adware comes into the system.

Screenshot of Alt-Look

It is also mandatory to scan the downloaded file with a security application before starting the setup process. This is your first defense against adware particularly if it was obtained from questionable websites. As much as possible, download preferred software only from its official site.

It is obvious that there is little to no benefit for having Alt-Look. So, we advise that you remove this threat from the computer using the systematic guide below. Without Alt-Look, it is much safer to surf the web.

Procedures to Remove Alt-Look from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like Alt-Look. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing Alt-Look.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1 : Delete Alt-Look from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find Alt-Look or any unwanted program.

Delete Unwanted App

4. Drag Alt-Look to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to Alt-Look

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located Alt-Look, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed Alt-Look

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.Alt-Look
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Alt-Look

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Alt-Look to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Alt-Look

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to Alt-Look adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Alt-Look.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Alt-Look is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove Alt-Look from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove Alt-Look from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing Alt-Look. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace Alt-Look settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by Alt-Look. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select Alt-Look or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with Alt-Look.

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