Adobe Ransomware is a highly dangerous virus that was patterned from DJVU and DHARMA. Just to make it clear, this virus is not in any way connected to popular Adobe programs. Adobe Ransomware may enter the computer through spam email messages containing harmful attachment. There are also instances that this ransom virus is spread all over the internet through malicious advertising campaign where it persuades users to download the file by masquerading as critical software update.
Once executed on the computer, this virus will encrypt vital files appending the extension with .Adobe or .Adobee preceded by unique ID and attackers email address. Therefore, the new filename for encrypted word.doc will be word.doc.id-BH76841T.[email@example.com].adobe. Other victims of Adobe Ransomware reported different filename strings such as [firstname.lastname@example.org].adobe, [email@example.com].adobe, [firstname.lastname@example.org].adobe, [email@example.com].adobe, [firstname.lastname@example.org].adobe, [email@example.com].adobe, [firstname.lastname@example.org].adobe, and [email@example.com].adobe. As there is no program capable of opening the modified files, they remain useless until they were decrypted and restored to original format. However, user needs to shell out an amount of money, which we call ransom payment. Ways to recover the .Adobe encrypted files and procedures to obtain decryption tool, unique key is written on a text file, and here is the excerpt:
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail firstname.lastname@example.org
Write this ID in the title of your message [Random Characters]
In case of no answer in 24 hours write us to thees e-mails: email@example.com
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying, you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to Remove Adobe Ransomware
Ransomware files are placed deeply into the system and on various locations, thus, thorough scanning is vital to totally remove Adobe Ransomware virus. Aside from our suggested tool, you may also run your own security program.
Though affected files may be impossible to decrypt due to complexity of the encryption, you can still try recovery method like Shadow Explorer or Previous Version as described below.
Stage 1: Scan the Computer with ESET Rogue Application Remover (ERAR)
1. Download the free scanner called ESET Rogue Application Remover.
Download Link for ERAR (this will open a new window)
2. Choose appropriate version for your Windows System. Save the file to a convenient location, preferably on Desktop.
3. After downloading the file, Windows will prompt that download has completed. Click Run to start the program. Another option is to browse the location folder and double click on the file ERARemover_.exe.
4. On ESET Rogue Application Remover SOFTWARE LICENSE TERMS, click Accept to continue.
5. The tool will start scanning the computer. It will prompt when it finds Adobe Ransomware virus and other malicious entities. Follow the prompt to proceed with the removal.
Stage 2: Double-check for Adobe Ransomware’s leftover with Microsoft’s Malicious Software Removal Tool
1. Download the free scanner called Malicious Software Removal Tool.
Malicious Software Removal Tool Download Link (this will open a new window)
2. The tool automatically checks the operating system and suggest appropriate download version. Click on Download button to begin. Save the file to a convenient location, preferably on Desktop.
3. After downloading the file, Windows will prompt that download has completed. Click Run to start scanning for Adobe Ransomware. Another option is to browse the location folder and double click on the file to run.
4. The tool will display Welcome screen, click Next. Please note the message “This tool is not a replacement for an antivirus product.” You must understand that this program is made specifically to find and remove malware, viruses, Trojans, and other harmful elements on the computer. It was not designed to protect the computer.
5. Next, you will see Scan Type. Please choose Full Scan to ensure that all Adobe Ransomware virus entities and other harmful files left on the computer will be found and removed. For advanced computer user, you can opt for Customized Scan, if there are other drives or folders you wanted to include in this scan.
6. Full scan may take a while, please wait for Malicious Software Removal Tool to complete the tasks. However, you may cancel the scan anytime by clicking on the Cancel button.
7. After scanning, the tool will reveal all identified threats. There may be other threats that our first scan fails to detect. Please remove/delete all detected items.
8. When removal procedure is complete, you may now close Malicious Software Removal Tool. We hope that Adobe Ransomware have been completely deleted from the computer. Please restart Windows to proceed with the normal operation.
Stage 3 : Unlocking files with Adobe Decryption Tool
Tools that may decrypt files infected by Adobe is not yet available at this time. We will update this section once the tool is on hand. In the meantime, please try the options below.
Option 1: Windows Previous Version Tool
Windows Vista and Windows 7 have a feature called Previous Versions. However, this tool is only usable if restore point was made prior to Adobe Ransomware virus infection. To use this tool and recover files affected by the virus, please follow these steps:
1. Open My Computer or Windows Explorer.
2. Right-click on the affected files or folders. From the drop-down list, please click on Restore previous versions.
3. New window will open display all backup copy of files and folders you wanted to recover. Choose the appropriate file and click on Open, Copy, or Restore. Restoring selected files overwrites the current encrypted files on the computer.
Option 2: Use ShadowExplorer to restore files encrypted by Adobe Ransomware
Just like Previous Version tool, ShadowExplorer is taking advantage of shadow copy created by Windows. This tool allows you to retrieve older version of files before it was encrypted by Adobe Ransomware.
1. Download ShadowExplorer from the official web site.
2. Install the program with the default settings.
3. The program should run automatically after installation. If not, double-click on ShadowExplorer icon.
4. You can see the drop-down list on top of the console. Please select proper drive and the most recent point-in-time shadow copies of files you wish to restore prior to Adobe Ransomware infection.
5. Right-click on the Drive, Folder, or File you wish to restore and click Export…
6. Lastly, ShadowExplorer will prompt for location where you want to save the copy of recovered files.