How to Remove RelaxKnowledge from Mac

RelaxKnowledge for Mac is a potentially unwanted application (PUA) that generates income by exhibiting advertisements on the browser. Adware applications like RelaxKnowledge are commonly installed using a deceptive software marketing method called “bundling“. The majority of Mac users are tricked into believing that they are downloading reliable and popular free software. However, most do not notice that there is another application attached to the installation file of their chosen software. By not paying full attention to the installation process, Mac users inadvertently install the RelaxKnowledge app onto their computer.

RelaxKnowledge is an adware

Like PublicSearchConsole and AssuranceCapture adware, RelaxKnowledge may bombard the browser with pop-up ads in a way that interrupts the internet browsing activity of Mac users. Most of the time, ads appear in places they should not be, like overlaying the web page contents. In this way, the Mac user’s website’s visibility is limited. Another thing is that the browser’s performance slows down due to the presence of RelaxKnowledge adware. It happens because adware applications are poorly programmed, resulting in reduced performance of the infected internet software. Apart from that, the Mac user will notice some new extensions or toolbars installed on the browser. RelaxKnowledge commonly injects various add-ons that can cause browser redirection to untrustworthy web pages.

Screenshot of RelaxKnowledge

How does RelaxKnowledge infect the Mac computer?

The most common sources of adware application like RelaxKnowledge are freeware download sites, fake flash player updates, or torrent sites. Untrustworthy websites typically offer software bundles, which mostly incorporate adware application like RelaxKnowledge. Obtaining software from unsafe websites can possibly bring adware infections to the Mac computer. Furthermore, there are fake software installers (see image above) that entail unwanted programs in the process even without the user’s consent. In order to minimize the chance of infection by an adware program like RelaxKnowledge or any malware, Mac users should only download software from official websites. Also, never trust pop-ups from the internet. They might deceive web visitors into installing malicious software.

How to prevent the adware infection?

For a number of reasons, it is crucial to keep your Mac free of RelaxKnowledge adware infections. Initially, adware like this has the ability to violate your privacy by tracking your online actions and gathering private information, such as surfing patterns and personal data. In addition to breaching your confidentiality, this incursion puts you at risk for identity theft and unlawful access. Second, RelaxKnowledge often causes a bothersome user experience being barraged with invasive ads that impact system performance, cause your system to lag, and generally make your experience unpleasant. These interruptions not only reduce your output but also have the potential to impair your Mac’s general performance.

The risk of running across malicious material or falling for phishing scams is increased by the fact that RelaxKnowledge adware may route users to potentially dangerous websites. Avoiding adware infestations helps you protect your private data, keep your Mac operating at peak efficiency, and lessen the chance that you’ll fall victim to online frauds and dangers. To establish a safe computer environment and avoid the bad effects of RelaxKnowledge adware on your Mac, you must implement strong security measures, such as upgrading your operating system on a regular basis and installing reliable antivirus software.

Procedures to Remove RelaxKnowledge from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer. Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like RelaxKnowledge. You may need to purchase the full version if you want to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until your antivirus downloads its latest virus definition updates.

6. Next, click on "Start Combo Scan" to start removing RelaxKnowledge.

Combo Cleaner Scanner

7. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 1 : Delete RelaxKnowledge from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find RelaxKnowledge or any unwanted program and suspicious item. It may also disguise itself as a different file with random names.

Delete Unwanted App

4. Drag the suspicious file to the Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to RelaxKnowledge

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located RelaxKnowledge, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed RelaxKnowledge

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.RelaxKnowledge.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- RelaxKnowledge, (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing RelaxKnowledge to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- RelaxKnowledge

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to RelaxKnowledge adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including RelaxKnowledge.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on the Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, and RelaxKnowledge is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

Step 5 : Remove RelaxKnowledge from Homepage and Search

Safari

- Open your Safari browser.
- Go to the Safari Menu located in the upper left-hand corner, and then select Preferences.
- Under the General tab, navigate to the Default Search Engine section and select Google or any valid search engine.
- Next, be sure that the "New Windows Open With" field is set to Homepage.
- Lastly, remove RelaxKnowledge from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open the Google Chrome browser.
- Input the following on the address bar and press Enter on the keyboard : chrome://settings/
- Look for 'On Startup' area on the sidebar.
- Select 'Open a specific page or set of pages'.
- Choose the unwanted homepage, and click on Ellipses (three dots) and select Edit.
- Enter the desired web address as your homepage, replacing the RelaxKnowledge setting. Click Save.
- To set the default search engine, go to the Search Engine area from the sidebar link.
- Click on 'Manage search engines...' button.
- Select the questionable Search Engine and click on Ellipses (three dots). ClickDelete. to remove it from the list.
- Go back to the Search Engine area and choose a valid entry (i.e., Google) from 'Search engine used in the address bar'.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- Click Home on the sidebar area.
- Under "New Windows and Tabs", you may choose Firefox Home (Default) or Custom URLs. - Input the desired URL to replace RelaxKnowledge settings if you chose Custom URLs.
- To configure default search engine, select Search on the sidebar to display the settings.
- Under the Default Search Engine list, please select one (i.e., Google).
- On the same page, you have the option to Remove unwanted search engines.

Optional : If you are unable to change browser settings, execute these steps:

Some users complain that there is no way to change browser settings because they are grayed out by RelaxKnowledge. In such a situation, it is important to check if there is an unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select RelaxKnowledge or any relevant profile from the left pane. See the image below.

Remove Mac Profile

4. At the bottom of this window, click the minus [-] button to delete the account. Please refer to the image above.

5. Close the Profiles window and open the affected browser to change all settings associated with RelaxKnowledge.

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