Protectio7 is a troublesome browser extension tool that is considered a potentially unwanted program (PUP). Protecting browsing and searching activities while online is one of its taglines to attract web users. It typically invades famous web browser apps and resets its default search settings even without the permission of users. So when you see your homepage and search engine overwritten by an unwanted search like Boyu.com.tr, it means that an adware or browser hijacker is present on the computer. It may have sneaked into the browser while you were installing freeware derived from a suspicious website.
Why is Protectio7 risky?
Protectio7 is committed to the same purpose as other advertising programs and suspicious extensions. It is for profit through the endorsement of online search products and services. Therefore, while this extension works on the internet browser, it can keep redirecting your online searches to various unwanted locations.
This malicious browser extension can exhibit advertising items such as banners, pop-ups, in-text ads, and so on into the affected internet software. Also, Protectio7 hijacker has the ability to gather information depending on your web browsing habits. It can track and save details such as online account identifiers, search queries, pages visited, and the like.
Sources of Protectio7 infection
It seems that Protectio7 may be installed in the browser program and run as an extension even without approval from the user. It attempts to trick computer users by including an adware program along with the main application that they have downloaded from the internet. This bundling scheme is the common reason why the computer user mistakenly got adware or other potential cyber threats.
Once you see that Protectio7 is running on the computer, it is best to remove it immediately. Despite not being a computer virus, remember that this browser extension shows some behaviors that can potentially harm the computer and could jeopardize the user’s online privacy.
Protectio7 Removal Procedure
In this section, we will provide effective guidelines to get rid of the threat from an infected computer. To automatically remove Protectio7, you may download the recommended scanner. For comprehensive instructions, please execute the manual step-by-step procedures.
Instant Removal : Scan the computer with antivirus program
Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of Protectio7 browser hijacker and similar threats, whether it has infected PC, Mac, Android, or iOS.
1. Download the application from the following page:
2. Save the file to your preferred location.
3. Double-click the downloaded file and install with the default settings.
4. At the end of the setup process, click Finish to run Combo Cleaner.
5. To begin checking for threats like Protectio7, click on the Start Scan button. Wait for this scan to finish.
6. At the end of the scan process, click on Remove all threats to delete Protectio7, including all harmful objects from the computer.
To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version.
Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the browser hijacker and malicious items linked to it.
Manual Removal : Steps to get rid of Protectio7
The steps below will guide you to manually remove Protectio7 without having to purchase a recommended virus scanner. We have tested the procedures; hence, the attackers may make modifications overtime. As a result, terms, names, and images in the guide may differ from what users are seeing recently.
The procedure may require you to close the browser or restart the computer; therefore, we are suggesting to Bookmark or Print this page.For Windows PC Users
Below is a systematic instruction that is very useful in getting rid of the browser hijacker from a compromised PC. In order to totally eliminate the threat, it is vital to follow the process in an exact manner.
Step 1 : Scan with AdwCleaner and Reset Chrome Policies
In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Protectio7 on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.
1. Follow the link below to download the tool called AdwCleaner.
2. When the download has completed, please close all running programs on the computer, especially browsers affected by Protectio7.
3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.
4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.
5. On the AdwCleaner dashboard, click on Settings.
6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.
7. Go back to the Dashboard and click the Scan Now button.
8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Protectio7.
9. Clean or Remove all suspicious and harmful items identified after the thorough scan.
10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.
11. A message will appear stating that "All processes will be closed..." Please click Continue.
12. After the cleanup procedure, rebooting the computer is required to finalize the removal of Protectio7 as well as other detected threats.
Step 2 : Uninstall an Unwanted Program from Windows
1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Protectio7 or a recently installed suspicious entry from the list.
4. Click on Uninstall to remove it from the Windows system.
Step 3 : Check for Malicious Shortcut Link
The following procedure is essential to see if the Google Chrome shortcut link is being used by Protectio7 to launch the malicious extension each time that you run the Google Chrome browser.
1. Right-click on the icon you always click to open Google Chrome.
2. Select Properties from the drop-down list.
3. The Google Chrome Properties window will open. Go to the Target section and check if there are any added strings (in red letters). As shown in the image below, the full target string to open Google Chrome is:
"C:\Program Files\Google\Chrome\Application\chrome.exe" --load-extension="C:\ProgramData\Google\Chrome\Extension\script-folder\"
- Please take note of the location where the malicious script is located. Deleting the said script is necessary to stop Protectio7 from loading.
- The "script-folder" in this procedure is just a representation; it could possess any name or random characters.
4. In our case, the modified shortcut link is running the manifest.json script file each time that the icon is clicked to launch Google Chrome. Therefore, we will need to delete the added strings and retain only the default Google Chrome shortcut link as follows:
"C:\Program Files\Google\Chrome\Application\chrome.exe"
- The installation folder may vary depending on the Windows version or installation setup.
5. Click Apply, and then click OK to close the window.
The next procedure is applicable only if there is an added string in the Google Chrome shortcut link. Disregard the next step if it is clean.
Delete the malicious script file
1. Open Windows File Explorer. You can use the keyboard shortcut Windows Key + E.
2. On the top menu, click on View > Show > Hidden Items. This will expose all hidden files associated with Protectio7.
3. Now, go to the directory or file location of the malicious script that you have observed earlier.
4. Select all the files in this directory or simply choose the folder itself.
5. Click the Delete icon to get rid of the files or folder. Please close the File Explorer window.
6. Next, on your desktop, right-click on Recycle Bin and click on Empty Recycle Bin to completely delete the files.
Step 4 : Get Rid of Protectio7 Extension from Google Chrome
It is vital to remove any malicious extensions from Google Chrome to stop browser disturbances such as search hijacking, page redirects, and unwanted pop-ups. Below is a simple instruction to get rid of malicious extensions.
1. Open Google Chrome browser.
2. Type or copy and paste the following in the address bar and press Enter on the keyboard.
chrome://extensions/
3. Find Protectio7 or relevant entry and remove it from Google Chrome.
Cannot Remove Protectio7 Because "Your Browser is Managed by your Organization", Do the following:
Delete Chrome Policy from the Windows Registry
1. On your keyboard, press Windows Key + R. Type regedit in the field and click OK to open the Registry Editor.
2. The first thing you should do is make a backup copy of the Windows Registry. Go to File > Export. Save the Registry file (.reg) to your preferred location. You may import this file to restore the registry in the event that an error occurs after making changes.
3. One at a time, go to the following registry and delete the Keys (in bold letters).
HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome HKEY_LOCAL_MACHINE\Software\Policies\Google\Update HKEY_CURRENT_USER\Software\Policies\Google\Chrome HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Enrollment
4 . Right-click on the Key, and then select Delete from the choices.
5. Please close the Windows Registry Editor. You may now delete the Protectio7 extension.
Deleting a Locked Chrome Extension
1. Activate the Developer mode on Extensions window by using the slider.
2. Then, copy or take note of the malicious extension's ID code.
3. Open Windows or File Explorer.
4. Unhide files by going to top menu, View > Show > and select Hidden Items.
5. Locate the following folder:
C:\Users\(Your Username)\AppData\Local\Google\Chrome\User Data\Default\Extensions
6. After opening the Folder, find the item that matches the Extension ID and delete it.
7. Please restart your Google Chrome browser.
Aside from this straightforward workaround, we have a separate comprehensive guide to fix the Managed by Organization issue. You can also execute that guide if the steps on this page are not enough to delete Protectio7.
Step 5 : Re-check with Sophos Home Antivirus
To remove Protectio7 automatically, scanning the computer with this powerful antivirus tool is recommended. This scanner does not just uncover known threats like viruses or malware, it is also effective in discovering browser hijacker like Protectio7 that slows down online browsing activities.
1. Please click on the link below to download the program.
2. After downloading, locate the file SophosInstall.exe in the Downloads folder.
3. Install by double-clicking on the file.
4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes.
5. Next, it will display the Terms and Conditions page. Click the Install button to begin.
6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates.
7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button.
8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Protectio7 components.
9. Scanning may take a while; please wait for this process to finish.
10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Protectio7.
11. You may now close Sophos Home. The computer is now free from Protectio7, as well as associated malware and viruses.
For Mac OS Users
This section contains a comprehensive guide for Mac users. It will help you remove malicious Protectio7 browser hijacker along with harmful files that come with it. Procedures on this page are written in a manner that can be easily understood and executed by Mac users.
Step 1 : Delete Suspicious Google Chrome Extension on Mac
Most adware and unwanted programs use a program called a browser extension to take over the settings of internet applications on Mac. Therefore, we highly recommend checking and removing the extension that is closely related to Protectio7.
1. Open the Google Chrome browser on your Mac.
2. Then, copy and paste the following in the address bar. Next, press Enter on the keyboard:
chrome://extensions
3. Find Protectio7 or a relevant entry and remove it from Google Chrome.
If unable to remove Protectio7 because browser is "Managed by your Organization", follow these steps:
1. Activate the Developer mode on Extensions window by using the slider.
2. Then, take note of the browser Extension ID.
3. Open Finder on your Mac and on top menu, click Go > Go to Folder and go the following directory:
~/Library/Application Support/Google/Chrome/Default/Extensions
4. Once you opened the directory, find the folder that matches the Extension ID and delete it.
5. Please restart your Google Chrome browser.
Aside from this straightforward workaround, we have a separate comprehensive guide to fix the Managed by Organization issue. You can also execute that guide if the steps on this page are not enough to delete Protectio7.
Step 2 : Delete Protectio7 from Mac Applications
1. Go to Finder.
2. On the menu, click Go and then, select Applications from the list to open Applications Folder.
3. Find Protectio7 or any unwanted program.
4. Drag Protectio7 to Trash Bin to delete the application from Mac.
5. Next, go to the Dock, right-click on the Trash icon, and click on Empty Trash.
Step 3 : Delete Malicious Files that have installed Protectio7
1. Go to your Finder. From the menu bar, please select Go > Go to Folder.
2. Input the following string and press Enter on the keyboard.
~/Library/LaunchAgents
3. You will now see a hidden folder named LaunchAgents. Take note of the following files inside the folder:
- com.Protectio7.plist
- unknown.service.plist
- unknown.system.plist
- unknown.download.plist
- unknown.update.plist
4. The term unknown is just a representation of the actual malware name. Attackers may use the following file names:
- Protectio7, (random characters).plist
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Protectio7 to be present on your Mac. Arranging all items to see the latest ones may also help you identify recently installed unfamiliar files.
5. Please click on "Show items as..."
6. To arrange the items in chronological order, click Date Modified.
7. Drag all suspicious files that you may find to Trash.
Take note of all the suspicious files, as you may also delete the same item in another folder as we go on.8. Please restart the Mac computer.
9. Open another folder using the same method as above. Copy and paste the following string to easily locate the folder:
~/Library/Application Support
10. Select any suspicious items that you have noted previously. Drag them to the Trash.
11. Repeat the process in the following non-hidden folders (without ~):
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
12. Lastly, go to your Finder > Go and open the Applications folder. Look for subfolders with the following names and drag them to Trash.
- Protectio7, (random characters)
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad > Other folder, open the Activity Monitor.
2. Select the process you want to quit.
3. In the upper part of the window, click the Stop button.
4. Click on Force Quit button.
5. You may now delete or remove the locked file that belongs to Protectio7 homepage hijacker.
Step 4 : Double-check with Malwarebytes for Mac
Use Malwarebytes for Mac to do another scan to make sure the machine is already clear of viruses, malware, and adware. This efficient anti-malware application allows you to detect things that other security software was unable to recognize.
1. Download Malwarebytes for Mac from the link below.
2. Locate the downloaded Malwarebytes-Mac.pkg and install it with the default settings.
3. Run Malwarebytes for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including Protectio7.
4. Once you are on the Malwarebytes dashboard, please click on the Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes for Mac will display a list of identified threats, and Protectio7 is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.
If Needed: Fix the Homepage and Search of Google Chrome
1. Open the Google Chrome browser. Type or copy and paste the following on the address bar. Then, press Enter on the keyboard:
chrome://settings
2. Go to the left sidebar and click On Startup.
3. Select "Open a specific page or set of pages" in the right panel.
4. Locate the unwanted Homepage URL, click on More Actions icon (3-dot), and select Remove or Edit.
5. If you choose Edit, enter the desired web address as your home page, replacing Protectio7. Click Save.
6. To set the default search engine, go to the left sidebar, and this time, select Search Engine.
7. Click on the Manage search engines and site search button in the right panel.
8. Find the unwanted Search Engine in the list. Click on More Actions icon, and then click Delete.
9. Go back to the left side bar and click Search Engine.
10. In the right panel, choose a valid entry from the "Search engine used in the address bar."
You can now restart the Google Chrome browser to see if the unwanted homepage and search engine related to Protectio7 are gone.
System Compatibility Notice
We made sure that our guide to remove Protectio7 is compatible with most Microsoft operating systems (Windows 7, Windows Vista, Windows 8, Windows 10, and Windows 11), as well as Mac OS. To avoid complexities, the commands used in the procedures are common, usable, and tested. If you found compatibility issues while using this guide, kindly approach us via message form or the comment section below, and we will make sure to respond and make necessary adjustments.
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