A scam website called Information-24.info was developed to present a ton of alerts about software updates, expired subscriptions, or virus alerts. Unfortunately, all of these cautions are untrue and misinformed. Because the tool is actually associated with online fraud, Information-24.info tries to persuade individuals to download something that will ultimately damage their computer. Online fraudsters cover up the installation of malicious apps by using fake software updates, such as those that originate from the Information-24.info website.
There are also cases where Information-24.info will lure users into paying for the software subscription by stating that a program on their system has expired. This is the case of our observation, where it declares that Avast found several viruses on the computer. The catch is, we have to renew our subscription in order to proceed with the fix.
Malicious pop-up ads and notifications
The website displays a number of alerts, such as the well-known “Information-24.info wants to show notifications.” If approved, the website will begin to misuse the push notification in order to deliver advertisements that resemble the message of those valid programs. One misleading pop-up may appear like a software update that instructs web users to download the necessary software patch. Hence, what users may obtain is actually an unwanted program.
By employing these unethical methods, malware was able to take control of the device in place of a legitimate software update. Therefore, the effects of having a bad program in charge will start to be felt by the computer. Some victims assert that the Information-24.info software is to blame for the overwhelming number of advertisements they see in their browsers. Some claim that their computer was tricked into installing an unwanted program, including bogus antivirus or optimization tools.
Technically, it is best to close the browser and start a virus and malware scan right away. The subsequent section below provides step-by-step directions on how to clean your computer and remove the redirect and pop-up from Information-24.info.
In this section, we will provide effective guidelines to get rid of the threat from an infected computer. To automatically remove malware, you may download the recommended scanner. For comprehensive instructions, please execute the manual step-by-step procedures. Combo Cleaner is a trusted computer security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of Information-24.info browser hijacker and similar threats, whether it has infected PC, Mac, Android, or iOS. 1. Download the application from the following page: 2. Save the file to your preferred location. 3. Double-click the downloaded file CCSetup.exe and install with the default settings. 4. At the end of the setup process, click Finish to run Combo Cleaner. 5. The tool will update the database file; please wait for this process to complete. 6. To begin checking for threats like Information-24.info, click on the Start Scan button. Wait for this scan to finish.
7. At the end of the scan process, click on Remove all threats to delete Information-24.info, including all harmful objects from the computer. To fully optimize the features of antivirus and privacy scanners, users may have to upgrade to the premium version. Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the browser hijacker and malicious items linked to it. The steps below will guide you to manually remove Information-24.info without having to purchase a recommended virus scanner. We have tested the procedures; hence, the attackers may make modifications overtime. As a result, terms, names, and images in the guide may differ from what users are seeing recently. 1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Information-24.info or a recently installed suspicious entry from the list. 4. Click on Uninstall to remove it from the Windows system. Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to Information-24.info. If it is not present, look for and delete any suspicious browser extension. Google Chrome 1. Open the Google Chrome browser. 2. Input the strings below in the address bar and press Enter on the keyboard:
chrome://extensions
3. Look for Information-24.info or a relevant entry and remove it from Google Chrome.
Microsoft Edge 1. On your keyboard, press Windows Key + R. Type the appwiz.cpl command and click OK.
2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.
3. Select Information-24.info or a recently installed suspicious entry from the list. 4. Click on Uninstall to remove it from the Windows system. If Information-24.info is still present on the browser and unwanted homepage and pop-ups persist, another option is to remove the hijacker from the browser settings. 5. Open the Microsoft Edge program. 6. Input the following string in the address bar and press Enter on the keyboard:
edge://extensions/
7. Look for and Remove or Disable entries for Information-24.info from the Installed Extensions area.
8. You may now close the window and restart the Microsoft Edge browser. Mozilla Firefox 1. Open the Mozilla Firefox browser. 2. Type or copy and paste the strings below in the address bar and press Enter on the keyboard:
about:addons
3. Click on Extensions from the sidebar menu. 4. Look for an entry that pertains to Information-24.info and Disable or Remove it from the browser using the options button. Opera 1. Open the Opera internet browser program. 2. In the address bar, type or copy and paste the text below. Press Enter on your keyboard.
opera://extensions
3. Find the malicious extension and then, click on Remove button to delete it from the Opera browser. In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Information-24.info on the browser that were not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications. 1. Follow the link below to download the tool called AdwCleaner. 2. When the download has completed, please close all running programs on the computer, especially browsers affected by Information-24.info. 3. Browse the location of the downloaded file and double-click on adwcleaner.exe to start running the tool.
4. If Windows displays a prompt saying, "Do you want to allow this app to make changes to your device?" click Yes to proceed.
5. On the AdwCleaner dashboard, click on Settings.
6. While in the Settings window, please turn On the Reset Chrome Policies and Reset IE Policies.
7. Go back to the Dashboard and click the Scan Now button. 8. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated with Information-24.info. 9. Clean or Remove all suspicious and harmful items identified after the thorough scan. 10. AdwCleaner will then prompt an option to run another repair, which will reset Winsock and other settings. Please click the Run Basic Repair button.
11. A message will appear stating that "All processes will be closed..." Please click Continue.
12. After the cleanup procedure, rebooting the computer is required to finalize the removal of Information-24.info as well as other detected threats. To remove Information-24.info automatically, scanning the computer with this powerful virus and malware removal tool is recommended. This scanner does not just uncover known threats like viruses or malware; it is also effective in discovering browser hijacker like Information-24.info. 1. Please click on the link below to download the program. 2. After downloading, locate the file SophosInstall.exe in the Downloads folder. 3. Install by double-clicking on the file. 4. If it prompts "Do you want to allow this app to make changes on your device?" please click Yes. 5. Next, it will display the Terms and Conditions page. Click the Install button to begin.
6. Run the installation with the default settings. Please note that an internet connection is required in order to download important updates. 7. After finishing the installation, you must login to the dashboard. If you already have a Sophos account, please login. Otherwise, please enter your details and click on the Create Account button. 8. Once you are in the Sophos Home console, click the Scan button to start checking the computer for Information-24.info components.
9. Scanning may take a while; please wait for this process to finish. 10. After scanning the computer, Sophos Home will start cleaning or deleting files infected with Information-24.info. 11. You may now close Sophos Home. The computer is now free from Information-24.info, as well as associated malware and viruses. The above procedures should have totally eliminated Information-24.info browser hijacker. However, if you find that there are still remnants of the malware, please proceed to the next steps below. Google Chrome 1. Open the Google Chrome browser. Type or copy and paste the following on the address bar. Then, press Enter on the keyboard:
chrome://settings
2. Go to the left sidebar and click On Startup. 3. Select "Open a specific page or set of pages" in the right panel.
4. Locate the unwanted Homepage URL, click on More Actions icon (3-dot), and select Remove or Edit. 5. If you choose Edit, enter the desired web address as your home page, replacing Information-24.info. Click Save. 6. To set the default search engine, go to the left sidebar, and this time, select Search Engine.
7. Click on the Manage search engines and site search button in the right panel. 8. Find the unwanted Search Engine in the list. Click on More Actions icon, and then click Delete. 9. Go back to the left side bar and click Search Engine.
10. In the right panel, choose a valid entry from the "Search engine used in the address bar." You can now restart the Google Chrome browser to see if the unwanted homepage and search engine related to Information-24.info are gone. Microsoft Edge 1. Open the Microsoft Edge browser on your computer. 2. In the address bar, type or copy and paste the string below, then press Enter on the keyboard:
edge://settings/startHomeNTP
3. Go to the "When Edge Starts" area. Under the "Open these pages" section, click More Actions (3-dot). 4. Select Edit to open the Edit Page window. 5. Input your desired address to replace the homepage settings of Information-24.info.
6. Click the Save button. You may now restart Microsoft Edge browser. Mozilla Firefox 1. Open the Mozilla Firefox browser on your computer. 2. Type or copy and paste the following on the address bar, then press Enter on the keyboard:
about:preferences
3. Click Home in the sidebar area.
4. Under "Homepage and new windows", you may choose Firefox Home (Default) or Custom URLs. 5. If you chose Custom URLs, input the desired URL to replace Information-24.info settings. 6. To configure the default search engine, select Search in the left sidebar to display the settings.
7. Under the "Default Search Engine" list, please select a legitimate one (i.e., Google). 8. Scroll down to "Search Shortcuts" and select an unwanted search engine.
9. Click on the Remove button to delete the unwanted search engine. You may now restart the Mozilla Firefox browser.
Opera 1. In the address bar of Opera browser, type or copy and paste the text below. Press Enter on your keyboard.
opera://settings/searchEngines
2. Scroll down to the "Search Engine" section and find your desired name (i.e. Google Search)
3. Click on the ellipses icon (3-dot) and select Make Default. 4. In the same section, click the ellipses icon of the unwanted search engine and select Delete to remove the malicious search engine from the Opera browser.
5. Go back to the Basic section and scroll down to the "On Startup" section.
6. Find the unwanted homepage address, click its ellipses icon (3-dot), and choose between Remove or Edit. 7. If you choose Edit, enter the desired web address as your homepage, replacing Information-24.info. Click Save. We ensured that our method to get rid of Information-24.info is compatible with the majority of Microsoft operating systems (Windows 7, Windows Vista, Windows 8, Windows 10, and Windows 11). To prevent complicated steps, the commands used in the instructions are common, useful, and tested. If you encounter any compatibility problems when following this tutorial, please message us or leave your comment below, and we will reply and make the required modifications.Information-24.info Removal Procedure
Instant Removal : Scan the computer with antivirus program
Manual Removal : Steps to get rid of Information-24.info
Step 1 : Uninstall Information-24.info from Windows
Step 2 : Delete Information-24.info Browser Extension
For Google Chrome Browser
For Microsoft Edge Browser
For Mozilla Firefox Browser
For Opera Browser
Step 3 : Scan with AdwCleaner and Reset Chrome Policies
Step 4 : Run the Final Scan Using Sophos Home Antivirus.
Step 5 : Fixing the Homepage and Search Engine
For Google Chrome Browser
For Microsoft Edge Browser
For Mozilla Firefox Browser
For Opera Browser
System Compatibility Notice
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