How to remove XMS App

Browser extension such as XMS App is offering a feature that claims to enhance web user’s online browsing and searching experience. However, once it is installed on the computer, online user may experience an opposite outcome and XMS App would actually cause distractions. XMS App is an adware that solely made to generate online profit and to achieve this; it is destined to display advertisements on internet browser program. Ads by XMS App are not the usual promotional campaign because this adware meant to fill the browser window with aggressive ones. Pop-ups, redirects, push notification persistently appears while web user is online.

As part of this insistent advertising venture by XMS App, it was programmed to monitor on web users browsing activities. It can log both basic and crucial information as online user submits it on the internet. Search keywords, favorite websites, geographical location, username, and passwords are just some critical data that XMS App may collect from the internet browser program. Aside from misusing these information to elevate the advertising profit, attackers may also sell the amass information to third party online marketers for addition revenue.

XMS App

As you can see, XMS App is an intrusive browser extension that can do so many annoying things while inside the internet software. Aside from aggressive advertisements, this unwanted browser extension could also cause identity theft. As such, immediate removal of XMS App is suggested. Guide to eliminate this threat is posted on the next section. Be sure to scan the computer with recommended anti-virus and anti-malware application to find and delete even hidden objects associated to XMS App.

XMS App Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to XMS App.

Remove XMS App Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

XMS App Chrome Extension

3. Find XMS App or relevant entry and remove it from Google Chrome.

Uninstall XMS App Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to XMS App and remove it from the browser.

Remove XMS App Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of XMS App from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If XMS App is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Adware

7. Select XMS App or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of XMS App on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by XMS App.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to XMS App.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like XMS App.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

sophos_exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like XMS App.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to XMS App and other suspicious entities. Be sure to remove all identified threats.

sophos-startscan

Option: Alternative Method to Clean Up Internet Browser from XMS App

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If XMS App is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete XMS App

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete XMS App, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by XMS App and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. XMS App should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

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