How to remove Template Helper

By Chona Esjay | Posted on May 19, 2020 |

Template Helper is a potentially unwanted program acting as legitimate browser extension. This threat is classified under browser hijacker and is notorious in overriding browser settings to promote own search engine at Search.htemplatehelper.co. Home page, new tab, and search tool will all utilize the said URL during browser start-up and when web user is performing an online search.

Aside from hijacking caused by Search.htemplatehelper.co, extreme advertisements that stems from its operation can flood the browser that literally hampers online activities of web user. For this very annoying income generating act, computer security experts also dubbed the main program Template Helper as adware or ad-supported software.

Commons sources of Template Helper adware are freeware, malicious advertisements, fake software updates, and direct downloads. But software bundling scheme is so far the most effective way and probably the favorite method of adware makers in deploying their product. This tactic does not need intervention or approval from computer users. Template Helper gets onboard as soon as setup file is executed on the computer. Installation of the host software and Template Helper runs at the same time, though, the setup process of adware is hidden from the scene.

As support to this software bundling method, people behind Template Helper are spending on underground ad network to promote the host application or drive users to its location. This is the reason, why web users often see pop-ups and redirects promoting unwanted programs especially when visiting questionable websites that are involved in illegal media streaming, cracked software, online games, and adult oriented sites. Ads arising from this kind of websites are risky. Clicking on them would point the browser to partner site that can execute a drive-by-download technique to automate the installation of Template Helper.

Search.htemplatehelper.co

There is no doubt that presence of Template Helper on the browser will only be the root for troubles. Its URL Search.htemplatehelper.co should be block access from internet program to prevent pop-ups from appearing. Complete guide to remove Template Helper adware is posted on this page. Be sure to follow the procedures in exact order to ensure complete removal of the threat.

Template Helper Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Template Helper.

Remove Template Helper Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find Template Helper or relevant entry and remove it from Google Chrome.

Uninstall Template Helper Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Template Helper and remove it from the browser.

Remove Template Helper Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of Template Helper from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If Template Helper is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Adware

7. Select Template Helper or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Template Helper on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by Template Helper.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Template Helper.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like Template Helper.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

sophos_exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Template Helper.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Template Helper and other suspicious entities. Be sure to remove all identified threats.

sophos-startscan

Stage 4: Remove Search.htemplatehelper.co Pop-up Notification

These procedures in stopping Search.htemplatehelper.co pop-up notification may only be effective if relevant extension do not exist on the browser. If ever there is a relevant extension currently installed, this push notification configuration will reinstate during browser start-up. So, make sure that you have removed any malicious extension from the browser before executing the following steps.

For Google Chrome Users

1. Open Google Chrome browser.

2. Type the following strings in the address box and press Enter on your keyboard: chrome://settings/content/notifications

3. Navigate to “Allow” section and find Search.htemplatehelper.co from the list.

Google Chrome Notifications

4. Click on More Actions and select Block from the options.

5. Please restart Google Chrome browser.

For Mozilla Firefox Users

1. Open Mozilla Firefox browser program.

2. Type the following strings on address bar and press Enter on keyboard: about:preferences#privacy

3. Under Permissions section, click on Settings button beside Notifications.

4. Look for Search.htemplatehelper.co and set the status to Block.

Mozilla Firefox Notifications

5. Lastly, click Save Changes and restart Mozilla Firefox browser.

Option: Alternative Method to Clean Up Internet Browser from Template Helper

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If Template Helper is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete Template Helper

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete Template Helper, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by Template Helper and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. Template Helper should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

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