How to remove Search Sherpas

By Chona Esjay | Posted on April 28, 2020 |

The name Search Sherpas is unfamiliar to the world of search engines. But recently, it is seen as the default homepage of some web users and according to them, it is something invasive. Search Sherpas has taken over some browser configuration without their approval. As its placement on the homepage is involuntary, computer security expert classify Search Sherpas as potentially unwanted program (PUP).

When utilizing Search Sherpas on online searching, analysis shows that it is rerouting web users browser to own server at Search-sherpas.com probably to dig up some basic data like search keywords/phrases and IP address. Then, it redirects to Bing to process the final search result. This rerouting process takes place to hide the illicit intention of Search Sherpas and to prove to users that it can handle online search. Definitely, it has no means to process any online search; therefore, Search Sherpas is a fake search tool.

It disguise as valid homepage and search engine to deceive web users and trick them that its existence is valuable. Unfortunately, we have not seen any advantage on the occurrence of Search Sherpas. Its presence on internet browser program proves that this adware has objectives that will solely reward its creators.

First and foremost, Search Sherpas is an adware or ad-supported software. Meaning, it has means to display advertisements on internet browser application. The goal of this task is to generate online profit of and be a moneymaker for the gain of its developers. Second, Search Sherpas aims to collect various data that it can put up on the market as additional resources for revenue.

Search-sherpas.com

To conclude, web users must get rid of Search Sherpas browser extension to restore the internet software to its previous safe and pristine condition. This method is also helpful in eliminating Search-sherpas.com from homepage and start-up pages. As instructed below, scanning the computer with legitimate anti-virus and anti-malware tools are the best procedures to take out any kind of adware including Search Sherpas.

Search Sherpas Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Search Sherpas.

Remove Search Sherpas Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find Search Sherpas or relevant entry and remove it from Google Chrome.

Uninstall Search Sherpas Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Search Sherpas and remove it from the browser.

Remove Search Sherpas Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of Search Sherpas from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If Search Sherpas is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Adware

7. Select Search Sherpas or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Search Sherpas on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by Search Sherpas.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Search Sherpas.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like Search Sherpas.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

sophos_exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Search Sherpas.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Search Sherpas and other suspicious entities. Be sure to remove all identified threats.

sophos-startscan

Stage 4: Remove Search-sherpas.com Pop-up Notification

These procedures in stopping Search-sherpas.com pop-up notification may only be effective if relevant extension do not exist on the browser. If ever there is a relevant extension currently installed, this push notification configuration will reinstate during browser start-up. So, make sure that you have removed any malicious extension from the browser before executing the following steps.

For Google Chrome Users

1. Open Google Chrome browser.

2. Type the following strings in the address box and press Enter on your keyboard: chrome://settings/content/notifications

3. Navigate to “Allow” section and find Search-sherpas.com from the list.

Google Chrome Notifications

4. Click on More Actions and select Block from the options.

5. Please restart Google Chrome browser.

For Mozilla Firefox Users

1. Open Mozilla Firefox browser program.

2. Type the following strings on address bar and press Enter on keyboard: about:preferences#privacy

3. Under Permissions section, click on Settings button beside Notifications.

4. Look for Search-sherpas.com and set the status to Block.

Mozilla Firefox Notifications

5. Lastly, click Save Changes and restart Mozilla Firefox browser.

Option: Alternative Method to Clean Up Internet Browser from Search Sherpas

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If Search Sherpas is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete Search Sherpas

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete Search Sherpas, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by Search Sherpas and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. Search Sherpas should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

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