How to remove Map Assist

Installing Map Assist on the computer could result to unwanted changes on browser functionalities. The usual homepage of infected browser program will switch to a malicious web address at Mapassist.com. This is because Map Assist is an adware under the classification of browser hijacker. It ca can cause minor to serious damages on computer if not eliminated at once.

There are cases that computer users install Map Assist intentionally if deceived by relevant advertisements. Yet, such kind of software can penetrate into computers without the request of online users. Typically, Map Assist is bundled with other programs for installation. Freeware includes unwanted software or adware to install together on the computer.

After successful infiltration, Map Assist will start to target web browser to customize the settings of the home page, new tab page, and search engine. The adware will set Mapassist.com to be the new default setting on various sections. Hence, online users do not authorize the changes made by the adware on the browser. This invasive manner of Map Assist can definitely explain why it is relatively a potentially unwanted program (PUP) aside from being a browser hijacker.

When Map Assist is present on the computer, the browser shows plenty of advertisements. Most especially, the ads are endorsing suspicious subjects or links to unfamiliar web pages. Besides, it can also triggers browser redirects by displaying pop-ups linking to dubious websites. Such occurrence on the browser can diminish the online experience of web users.

Map Assist PUP

Since Map Assist is an unwanted program, it has trackers to trace the browsing patterns of online users. The worst part is, even the private data about computer users can be at risk. Developers of Map Assist can expose the IP address, geographical position, and other relevant details to other parties. They can also track name, address, mobile numbers, bank details, and passwords of web users. Such information can be misuses by attackers for other online fraud schemes like phishing and other activities to extort money from victims.

To sum up, computer users must remove Map Assist adware to restore security on the browser. Complete guide to eliminate this threat is the topic on next segment.

Map Assist Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Stage 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to Map Assist.

Remove Map Assist Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Map Assist Chrome Extension

3. Find Map Assist or relevant entry and remove it from Google Chrome.

Uninstall Map Assist Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to Map Assist and remove it from the browser.

Remove Map Assist Add-ons from Internet Explorer

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of Map Assist from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If Map Assist is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on ‘Installed On‘ column.

Add-Remove Malware

7. Select Map Assist or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Stage 2: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of Map Assist on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.
Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by Map Assist.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to Map Assist.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Stage 3: Scan the Computer with Sophos Virus Removal Tool

Lastly, we will scan the computer with a multi-function security program. This will inspect the computer for possible presence of virus, malware, rootkit, adware as well as unwanted homepage like Map Assist.

1. Download Sophos Virus Removal Tool from the link below. Save the file on your computer where you can easily access it.
Sophos Virus Removal Tool Download Link (this will open a new window)

2. Once the download completes, browse the location of the file. Double-click to run the program and begin the install process. If Windows prompts for User Account Control, please click Yes to proceed.

Sophos-exe

3. On first windows of installation wizard, click Next to continue. Then, it will display the program’s License Agreement. You need to Accept the terms in order to proceed.

4. On succeeding windows, click Next or Continue to carry on with the installation. After completing the installation process, Launch Sophos Virus Removal Tool.

5. Internet connection is required when running this scanner in order to download important updates. Make sure that everything is up-to-date to effectively remove malicious program like Map Assist.

6. Click the  button to  carry out the Scan. This will check the system for presence of malicious objects, malware, and viruses. The tool reveals items that were found linked to Map Assist and other suspicious entities. Be sure to remove all identified threats.

Sophos Virus Scanner

Stage 4: Remove Mapsassist.com Pop-up Notification

These procedures in stopping Mapsassist.com pop-up notification may only be effective if relevant extension do not exist on the browser. If ever there is a relevant extension currently installed, this push notification configuration will reinstate during browser start-up. So, make sure that you have removed any malicious extension from the browser before executing the following steps.

For Google Chrome Users

1. Open Google Chrome browser.

2. Type the following strings in the address box and press Enter on your keyboard: chrome://settings/content/notifications

3. Navigate to “Allow” section and find Mapsassist.com from the list.

Google Chrome Notifications

4. Click on More Actions and select Block from the options.

5. Please restart Google Chrome browser.

For Mozilla Firefox Users

1. Open Mozilla Firefox browser program.

2. Type the following strings on address bar and press Enter on keyboard: about:preferences#privacy

3. Under Permissions section, click on Settings button beside Notifications.

4. Look for Mapsassist.com and set the status to Block.

Mozilla Firefox Notifications

5. Lastly, click Save Changes and restart Mozilla Firefox browser.

Option: Alternative Method to Clean Up Internet Browser from Map Assist

Not all adware and PUP’s are the same. Some cannot be removed by deleting relevant extensions and codes. On this instances, resetting the browser to default configuration is the only best solution. If Map Assist is still bothering you after completing all the steps above, please execute the procedures below to reset the settings of affected browser program.

Use Chrome Clean Up Tool to Delete Map Assist

1. Open Google Chrome application.

2. Type this strings in the address box: chrome://settings/ and then, press Enter on keyboard.

3. Scroll down and expand Advanced settings area.

4. Scroll to the bottom of the page until you see Reset and Cleanup section.

5. Click on Clean Up Computer. On next page, please click FIND to proceed.

Clean Up Computer

This feature of Google Chrome aims to find harmful software and remove it instantly. If unable to delete Map Assist, the other option is to Reset Google Chrome settings to its original defaults. Just go back to previous page (Clean Up Computer) and reset the settings. See more details on this page.

Reset Mozilla Firefox to Default

If Mozilla Firefox is affected by Map Assist and procedures above were not helpful, we suggest that you carry out these steps. This process can fix the issue by restoring Firefox browser to default factory state. Most browser data will be affected but not bookmarks, browsing history, passwords, and internet cookies. Extensions and other installed plug-ins maybe deleted by this function. Therefore, if you wish to remove specific extension only, please see manual add-on removal from this link.

1. Open Mozilla Firefox browser and type the following in the address bar: about:support

2. Browser will be directed to a page of Troubleshooting Information. You will notice a section on upper-right corner of the screen stating ‘Give Firefox a Tune Up‘. Click the Refresh Firefox button.

FF Reset

3. Confirmation window will pop-up, click Refresh Firefox to continue.

4. The reset process will automatically close the browser and proceed with the restoration. Next, it will display a list of restored data. Map Assist should be gone by now. Click Finish to close the current window and open a fresh window of Mozilla Firefox.

Reset Safari Browser to Normal Settings

1. Open Safari browser.

2. Click on the Safari Settings icon located on upper right corner of the browser window.

3. Select Reset Safari from the drop-down list.

4. Pop-up window will appear. You may select all boxes for total reset or follow the options below if you only want to remove Map Assist from Safari browser.

Image of Safari Reset

5. Please restart Safari browser for changes to take effect.

Post Last Modified On March 20, 2020

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