How to remove ConvertoWiz

By CK Quinito | Posted on January 25, 2020 | Updated on June 26, 2020

Browser hijacker is a form of unwanted software that makes alterations to web browser settings without the permission of users. It injects intrusive ads to browsers. These ads are generally used to force-hits to a particular website to increase revenue. One example of browser hijacker is the ConvertoWiz.

What is ConvertoWiz?

Similar to PDF Conveter HD and Easy PDF, ConvertoWiz is a browser hijacker that is endorsed as a worthy conversion tool that quickly transforms document files to PDF format. Many computer users think that it is a useful app but it hides the true purpose behind. It takes the place of users web browser homepage, new tab page and search engine to default by using their own web address (Convertowiz.com) without your permission.

Once ConvertoWiz modifies browser settings, it implants ads that will keep on displaying while users are browsing the internet. A functional browser might behave differently as long as the ConvertoWiz adware is installed on computer. Unfortunately, associated ads that brought by ConvertoWiz cannot be trusted. These intrusive ads can be risky to user’s online privacy and settings.

ConvertoWiz is also considered as Potentially Unwanted Applications (PUA), which has the ability to track user’s data, either personal or non-persona information. It spies through invading users web browser settings and record it for some other purposes.

How ConvertoWiz invades the computer?

Web users possibly let through ConvertoWiz to computer by means of software bundle packages. It usually includes as “offers” in the installer of freeware or third-party programs. It penetrates computer without user’s consent since ConvertoWiz hides behinds other software installation packages. Once it passed through the process, it will automatically begin the operation by targeting user’s web browser and spying its entire activities (like search history, visited URLs, and etc.) and information (any personal details saved on browser).

ConvertoWiz Removal Procedure for PC

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer.

In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Step 1: Delete Browser Extension

Most adware and unwanted programs are using a program called browser extension to be able to take over the settings of internet applications. Therefore, we highly recommend to check and remove the extension that is closely related to ConvertoWiz.

Remove ConvertoWiz Extension from Google Chrome

1. Open Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on keyboard.

Chrome Extensions

3. Find ConvertoWiz or relevant entry and remove it from Google Chrome.

Uninstall ConvertoWiz Extension from Firefox

1. Open Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on keyboard.

Firefox Extensions

3. Choose Extensions on sidebar menu.

4. Look for object that is pertaining to ConvertoWiz and remove it from the browser.

Remove ConvertoWiz Add-ons from Internet Explorer and Edge Browser

1. Open Internet Explorer program.

2. Go to top Menu and click Tools. Then, select Manage Add-ons from the drop-down list.

Internet Explorer Add-ons

3. Look for and Remove or Disable entries of ConvertoWiz from Toolbars and Extension and Search Providers section.

4. Close the window and restart Internet Explorer.

If ConvertoWiz is still present on the IE browser, another option is to remove the adware from Windows Control Panel.

5. Press Windows Key + R and then, type appwiz.cpl command.

6. Program and Features window will open. Arrange the list in chronological manner with recently installed applications on top. To do this, click on 'Installed On' column.

Add-Remove Adware

7. Select ConvertoWiz or recently installed unwanted entry. Then, click on Uninstall to remove it from Windows system.

Step 2: Scan the computer with Anti-malware Program

1. Download the free anti-malware scanner called MalwareBytes Anti-Malware.

Malwarebytes Anti-Malware Download Link (this will open a new window)

2. After downloading, install the program. It may run automatically or you have to double-click on the downloaded file MBSetup.exe.

3. Proceed with the installation using only the default setup. If you need the complete setup procedure, it is available on the download page.

4. After the installation process, click Get Started to run the program.

5. Continue with the prompts until the main program opens.

6. On Malwarebytes Anti-malware console, click on Scan to run the most comprehensive detection method and find any hidden items linked to ConvertoWiz.

7. Wait for the anti-malware to finish scanning the computer.

MBAM-threatscan

8. When scanning is done, Malwarebytes Anti-Malware will display the list of identified threats. Remove all identified threats including ConvertoWiz and restart the computer to finalized the scan process.

Step 3: Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of ConvertoWiz on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.

Click here to download AdwCleaner (this will open a new window)

2. When the download has completed, please close all running programs on the computer especially browsers affected by ConvertoWiz.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to ConvertoWiz.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Procedures to Remove ConvertoWiz from Mac

This section contains comprehensive guide for Mac users. It will help you remove malicious browser hijacker from internet application.

Procedures on this page are written in a manner that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of malicious browser hijacker like ConvertoWiz. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

Click here to Download Combo Cleaner (this will open a new window)

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on "Start Combo Scan" to start removing ConvertoWiz.

Start Combo Scan

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Delete ConvertoWiz from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find ConvertoWiz or any unwanted program.

Delete Unwnated App

4. Drag ConvertoWiz to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 3 : Remove Browser Extensions that belongs to ConvertoWiz

1. Locate the add-on or extension that is relevant to the hijacker. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located ConvertoWiz or , click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 4 : Delete Malicious Files that have installed ConvertoWiz

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist
  • com.unknown

The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:

- Convert To PDF

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing ConvertoWiz to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/Preferences

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to ConvertoWiz homepage hijacker.

Step 5 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:
Click here to download MBAM for Mac

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including ConvertoWiz.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, ConvertoWiz is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 6 : Remove ConvertoWiz from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove ConvertoWiz from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing ConvertoWiz. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace ConvertoWiz settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Step 7 : Delete ConvertoWiz Login Items

Some browser hijacker may also install login item into compromised account under System Preferences. This object automatically runs ConvertoWiz during user log in.

1. Go to Apple menu and choose System Preferences.

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs ConvertoWiz.

5. Click on Login Items tab.

6. Select ConvertoWiz, , or any suspicious entries from the list and click on the minus [-] button and confirm your actions. Please see image below for reference.

Login Items

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by ConvertoWiz. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select , ConvertoWiz or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with ConvertoWiz.

Remove Convertowiz.com Pop-ups (Notification)

Most of the time, browser hijackers are combined with intrusive pop-up ads originating from the source website Convertowiz.com. It is taking advantage of push notification feature of popular internet programs like Google Chrome, Mozilla Firefox, Safari, or Edge. These pop-up ads from Convertowiz.com are extra ordinary as it exceeds the normal display volume and they are certainly annoying.

Normally, Convertowiz.com pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop Convertowiz.com from showing the pop-ups, please execute the procedures below. Remember, these steps may only be sucessful after the removal of the main component or dubious browser extension.

Google Chrome

1. On Google Chrome browser, input the following in the address bar and press Enter:

chrome://settings/content/notifications

2. Navigate to the list under "Allow" section and look for Convertowiz.com.

3. Click the ellipses (3 dots) beside Convertowiz.com list to reveal the options.

Chrome Push Notification

4. Click on Block or Remove to stop Convertowiz.com from displaying pop-up ads on Google Chrome browser.

6. Please restart Google Chrome browser.

Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Navigate below to Permission area and look for Notifications.

Firefox Notification Settings

3. Click the Settings button aligned with the Notifications.

4. Look for Convertowiz.com entry and change the Status to Block.

Block Notification from Firefox

5. Click on Save Changes and restart Mozilla Firefox and check if Convertowiz.com pop-up is gone.

Safari (Mac)

1. On top menu, click on Safari and then, select Preferences from the drop-down list.

2. Click on Websites tab to open its settings.

3. Select Notifications from the left sidebar.

4. On right panel, it will display a list of websites with "Allow" attribute.

5. Find and click on Convertowiz.com.

6. You may choose to Deny or Remove it from the notification list.

7. You may now restart Safari browser and see if Convertowiz.com pop-up is gone.

Microsoft Edge

1. Assuming that Edge browser is open, click on the ellipses (3 dots) on upper right corner to open the Settings. Alternatively, you can press Alt + X on the keyboard.

2. Select Settings from the drop-down list.

3. Click on Advanced.

4. Under Website Permissions area, click on Manage Permissions button.

Edge Push Notification

4. Find and select Convertowiz.com from the list. Click on X button to stop it from showing pop-up ads or notifications.

Edge Notification Removal

5. You may now restart Edge browser.

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