Get rid of XmacShop adware

By | Posted on October 11, 2014 | Updated on August 9, 2018

XmacShop is an ad-drive program also commonly known as adware. This malicious browser script is referred by many computer users as pesky and annoying extension or add-on. It normally gets inside PC and Mac systems without users knowledge. It comes uninvited with a program you have intentionally downloaded. In other terms, bundling XmacShop adware to free program is the trick being used by adware authors. Although, the adware doesn’t live by this technique alone as it may use other ways like spreading links to social media sites and spam emails.

Careless Internet users are the ones who can possibly obtain XmacShop especially those that are unwise in clicking links. The only difference is, this adware focuses more on Mac users. However, they are not the only one need to be aware of XmacShop, because the adware also affects PC users as well.

If XmacShop adware has entered the computer, instantly you will notice changes on the browser. There are strange things happening while you surf online shopping sites. XmacShop ads will appear containing a number of coupons that are relevant to your interest. Clicking on this number will expand the offer showing various links, coupons, discounts, and savings for a related product.

It appears that XmacShop is worthy of being on the browser saving you time looking for online discounts. However, it is reported that adware authors are utilizing this service to direct web browsers to risky web sites. This leads to infection of adware once site is visited.

XmacShop

Online Security Scanner Report for xmacshop.info:

Norton SafeWeb Not yet tested Community Rating: 0.0 Updated: Oct. 11, 2014
MCAfee Site Advisor Not yet rated Feedback: No Data Updated: Oct. 11, 2014
Transparency Report Currently Safe Ratings: No Data Updated: Oct. 11, 2014

Procedures to Remove XmacShop from Mac

This section contains comprehensive guide to help you remove threats from the affected computer.

Procedures on this page are written in a manner that can be easily understand and execute by Mac users.

QuickFix: Instant Removal

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP’s. Moreover, it can get rid of malicious browser adware that causes annoyances. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

Click here to Download Combo Cleaner (this will open a new window)

2. Double-click the downloaded file.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on “Start Combo Scan“.

Start Combo Scan

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1: Remove Browser Extensions that belongs to XmacShop

Adware and malware normally adds extension to the browser that may result to various unwanted redirects and pop-ups. We need to find and delete this add-on.

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari – Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome – Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox – Choose Add-ons from the Tools menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located XmacShop, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 2: Delete Malicious Files that have installed XmacShop

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder…

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. It is normally an unfamiliar file name such as the following:

– Genieo, Inkeeper, InstallMac, CleanYourMac, MacKeeper, SoftwareUpdater

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing the XmacShop to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to XmacShop.

Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including XmacShop.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, XmacShop is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 4 : Reset the default Home Page and Search Engine

Safari

– Open your Safari browser.
– Go to Safari Menu located on upper left hand corner, and then select Preferences.
– Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
– Next, be sure that “New Windows Open With” field is set to Homepage.
– Lastly, remove XmacShop from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

– Open Chrome browser.
– Type the following on the address bar and press Enter on keyboard : chrome://settings/
– Look for ‘On Startup’ area.
– Select ‘Open a specific page or set of pages’.
– Click on More Actions and select Edit.
– Enter the desired web address as your home page, replacing XmacShop.
– To set default search engine, go to Search Engine area.
– Click on ‘Manage search engines…‘ button.
– Go to questionable Search Engine. Click on More Actions and Click ‘Remove from list’.
– Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

– Run Mozilla Firefox browser.
– Type the following on the address bar and hit Enter on keyboard : about:preferences
– On Startup area, select ‘Show your home page’ under ‘When Firefox starts’ field.
– Under Home Page field, type the desired URL to replace XmacShop settings.
– To configure default search engine, select Search on left sidebar to display settings.
– Under Default Search Engine list, please select one.
– On the same page, you have an option to Remove unwanted search engine.

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