FINAL REMINDER : Account will shut down soon (Fake Alert)

If you receive an email or pop-up alert pertaining to topic as “FINAL REMINDER : Account will shut down soon,” just disregard the message because this is not an official warning from Microsoft. The message is part of phishing operation that cyber crooks have launched to drive web users into their trap. Several things may happen when web user accessed this alert.

It can lead to privacy theft

The alert “FINAL REMINDER : Account will shut down soon” normally contains clickable button. Pressing on it may open up a browser window that points to a questionnaire page requesting web users to fill up blank fields for full name, email address, alternate email address, phone number, address, user name, and password. Bear in mind that this is a phishing web page, which will record whatever data is submitted by on the provided form. Eventually, this will lead to identity theft especially when cyber crooks starts to use the stolen data to other online fraudulent activities.

Recurring credit card charges

On other instances, “FINAL REMINDER : Account will shut down soon” intends to influence web users into subscribing to services that charge for the recurring billings. Bear in mind that MSN, Outlook, or Hotmail accounts are free to use and if there are additional services that needs payment, settle only from the official website to avoid being a victim of scammers.

What you should do after receiving the alert?

The alert usually arrives on the inbox or it is going to pop-up on the browser if ever an adware has contaminated the computer. The full message on this fake alert reads:

FINAL REMINDER : Account will shut down soon
(Final Verification Alert) MSN Service
Attention User
This message is being sent to you to inform you that your account is to be closed.
If you wish to continue using this account, please upgrade to our services. Ignoring this message will cause your account to be closed.
Note: Please take a few moments to update your account now.

Screenshot of fake FINAL REMINDER email

If you receive the alert on email, better close the message and delete the item from the inbox. It is also suggested to block the sender from your email application to stop receiving similar phishing email.

If “FINAL REMINDER : Account will shut down soon” is showing as browser pop-up, it could be that an adware is dominating the operation of the infected browser application. In this case, we are suggesting to scan the computer with effective anti-virus and anti-malware tools.

“FINAL REMINDER : Account will shut down soon” Removal Procedure

Below is a systematic instruction that is very useful in getting rid of the potentially unwanted program (PUP) from compromised computer. In order to totally eliminate the threat, it is vital to follow the process in exact manner.

Quick Fix - Scan the PC with Combo Cleaner for Windows

Combo Cleaner is a trusted PC security and optimization tool equipped with a powerful virus and malware detection engine. This program can get rid of pop-up and redirect adware like “FINAL REMINDER : Account will shut down soon” through this procedure.

1. Download the application from the following page:

2. Save the file to your preferred location.

3. Double-click the downloaded file CCSetup.exe and install with the default settings.

CC for Windows Installation

4. At the end of the setup process, click Finish to run Combo Cleaner.

5. The tool will update the signature file; please wait for this process to complete.

6. To begin checking for threats like “FINAL REMINDER : Account will shut down soon”, click on the Start Scan button. Wait for this scan to finish.

CC for Windows Start Scan

7. At the end of the scan process, click on Remove all threats to delete “FINAL REMINDER : Account will shut down soon” pop-ups and redirects, including all malicious objects from the computer.

Free features of Combo Cleaner for Windows include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus, privacy scanner, and to delete identified threats, users have to upgrade to a premium version.

Please continue with the succeeding removal procedures if you are comfortable manually getting rid of the threat and malicious items linked to it.

Step 1 : Get rid of Pop-ups (Notification)

Normally, “FINAL REMINDER : Account will shut down soon” pop-ups will start to bombard internet browser screen with pop-ups if web user was deceived to click “Allow” button that triggers the said website to send push notification. To stop “FINAL REMINDER : Account will shut down soon” from showing the pop-ups, please execute the procedures below.

Remove “FINAL REMINDER : Account will shut down soon” from Google Chrome

1. On Google Chrome browser, input the following in the address bar and press Enter:

chrome://settings/content/notifications

2. Navigate to the list under "Allowed to send notifications" section and look for “FINAL REMINDER : Account will shut down soon”.

3. Click the ellipses (3 dots) beside “FINAL REMINDER : Account will shut down soon” list to reveal the options.

Push Notification Google Chrome

4. Click on Block or Remove to stop “FINAL REMINDER : Account will shut down soon” from displaying pop-up ads on Google Chrome browser.

5. Please restart Google Chrome browser.

Stop “FINAL REMINDER : Account will shut down soon” pop-up on Mozilla Firefox

1. On Mozilla Firefox browser, type the following in the address bar and press Enter key:

about:preferences#privacy

2. Navigate below to Permission area and look for Notifications.

Notification Settings Mozilla Firefox

3. Click the Settings button aligned with the Notifications.

4. Look for “FINAL REMINDER : Account will shut down soon” entry and change the Status to Block.

Block Notification Mozilla Firefox

5. Click on Save Changes and restart Mozilla Firefox and check if “FINAL REMINDER : Account will shut down soon” pop-up is gone.

Remove “FINAL REMINDER : Account will shut down soon” from Safari (Mac)

1. On top menu, click on Safari and then, select Preferences from the drop-down list.

2. Click on Websites tab to open its settings.

3. Select Notifications from the left sidebar.

Block Notification on Safari

4. On right panel, it will display a list of websites with "Allow" attribute.

5. Find and click on “FINAL REMINDER : Account will shut down soon”.

6. You may choose to Deny or Remove it from the notification list.

7. You may now restart Safari browser and see if “FINAL REMINDER : Account will shut down soon” pop-up is gone.

Get rid of “FINAL REMINDER : Account will shut down soon” from Microsoft Edge

1. Assuming that Edge browser is open, click on the ellipses (3 dots) on upper right corner to open the Settings. Alternatively, you can press Alt + X on the keyboard.

2. Select Settings from the drop-down list.

3. Click on Advanced.

4. Under Website Permissions area, click on Manage Permissions button.

Push Notification on MS Edge

5. Find and select “FINAL REMINDER : Account will shut down soon” from the list. Click on X button to stop it from showing pop-up ads or notifications.

Block Notificaion on MS Edge

6. You may now restart Edge browser.

Step 2 : Scan and Delete Adware with AdwCleaner

In addition to the procedure, we suggest scanning the computer with AdwCleaner tool. Possibly, there are some traces of codes causing “FINAL REMINDER : Account will shut down soon” to show up on the browser that was not deleted during the preceding steps. This tool will scan the computer and check for presence of malicious applications.

1. Follow the link below to download the tool called AdwCleaner.

2. When the download has completed, please close all running programs on the computer especially browsers affected by “FINAL REMINDER : Account will shut down soon”.

3. Browse the location of the downloaded file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

Image of AdwCleaner Start Scan

4. AdwCleaner searches the computer for malicious programs, extensions, plug-ins, adware, and any items that may be associated to “FINAL REMINDER : Account will shut down soon” pop-ups.

5. Clean or Remove all suspicious and harmful items identified after the thorough scan.

6. After the cleanup procedure, rebooting the computer is required to finalize the removal of detected threats.

Step 3 : Delete Suspicious Browser Extension

Most adware and unwanted programs use an application called a "browser extension" to be able to take over the settings of internet applications. Therefore, we highly recommend checking and removing the extension that is closely related to “FINAL REMINDER : Account will shut down soon”. If it is not present, look for and delete any suspicious browser extension.

Remove the suspicious Browser Extension from Google Chrome

1. Open your Google Chrome browser.

2. Type chrome://extensions/ in the address bar and press Enter on the keyboard.

Chrome URL

3. Find “FINAL REMINDER : Account will shut down soon” or any relevant entry and remove it from the Google Chrome browser.

Uninstall the unwanted Extension from Mozilla Firefox

1. Open the Mozilla Firefox browser.

2. Type about:addons in the address bar and press Enter on the keyboard.

Firefox URL

3. Choose Extensions from the sidebar menu.

4. Look for an object that pertains to “FINAL REMINDER : Account will shut down soon” and remove it from the browser.

After deleting the malicious browser extension, it is expected that pop-ups and other troubles will be gone from the internet browser.

Remove the malicious Extension from Microsoft Windows and Edge Browser

1. On your keyboard, press Windows Key + R and then, type the appwiz.cpl command.

2. The Program and Features window will open. Arrange the list in a chronological manner, with recently installed applications on top. To do this, click on the 'Installed On' column.

Add-Remove Malware

3. Select suspicious or a recently installed unknown entry. Then, click on Uninstall to remove it from the Windows system.

If “FINAL REMINDER : Account will shut down soon” is still present on the browser and there are still pop-ups and redirects, another option is to remove the adware from the browser settings.

4. Open the Microsoft Edge program.

5. Input edge://extensions/ in the URL bar and press Enter on the keyboard.

6. Look for and Remove or Disable unwanted entries from the Installed Extensions area. Additionally, delete the same object from the Search Providers section by executing the Hijacker Removal Procedure for Edge.

7. Close the window and restart Microsoft Edge.

Step 4 : Alternative Method to Clean Up Google Chrome from “FINAL REMINDER : Account will shut down soon”

Not all browser threats are the same. Some cannot be removed by deleting relevant extensions and codes. In this instance, resetting the browser to its default configuration is the best solution. If “FINAL REMINDER : Account will shut down soon” is still bothering you after completing all the steps above, please execute the procedures below to proceed with the Safety Check.

Use Chrome Safety Check to Delete “FINAL REMINDER : Account will shut down soon”

1. Open the Google Chrome application.

2. Type this string in the address box: chrome://settings/privacy and then, press Enter on the keyboard.

3. Go to Safety Check section and click on Check Now button.

4. Remove any suspicious extensions or sites that are extensively showing notifications.

Image of Safety Check

This feature of Google Chrome aims to find malicious websites and harmful software. If unable to delete “FINAL REMINDER : Account will shut down soon”, the other option is to Reset Google Chrome settings to its original defaults. See more details on this page.

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