Remove EngageInput Adware (Mac OS)

EngageInput stands out as a highly invasive application specifically designed for Mac systems. Users might stumble upon its presence unexpectedly, leading to its classification as a potentially unwanted application (PUA). The primary aim of EngageInput is to infiltrate Mac computers, operating discreetly by altering the configuration of the internet browser. Fortunately, while EngageInput is intrusive, it doesn’t pose the same level of threat as computer viruses.

Is EngageInput to be considered a computer virus?

Contrary to being categorized as a computer virus, EngageInput is not listed as such by malware researchers. Instead, it falls into the PUA group, and additionally, it is classified as adware. One of its motives is to generate online profit by exploiting the infected browser application.

The attack’s clear objective is revenue generation through the display of advertisements, redirects, and similar endorsements within the internet browser. Although this action may not directly harm the system or make it infectious, Mac users shouldn’t dismiss the presence of EngageInput. The displayed ads often contain malicious links, potentially leading to the download and installation of other malware, such as SunDynamics and RegalWireless.

Screenshot of EngageInput for Mac

Preventing EngageInput Infection

In most instances, Mac users inadvertently install the EngageInput app while downloading and running malicious freeware, cracked applications, or fake software updates. Another avenue for EngageInput spread is through aggressive pop-up advertisements. Steering clear of such dubious web content serves as the first line of defense against EngageInput adware infections.

An additional preventive measure involves safeguarding the computer with a robust anti-virus or anti-malware tool, ensuring that the security application is consistently updated and equipped with real-time protection.

Steer clear of this adware

For Mac users, preventing EngageInput adware infection is crucial for several reasons:

Privacy Concerns: The adware regularly monitors users’ online activity, including search histories, browsing patterns, and private data. This information could be exploited for targeted advertising or potential third-party sales, posing risks of identity theft and a compromised online experience.

System Performance: This adware consumes system resources, potentially causing a slowdown in Mac performance. The resource-intensive pop-ups and advertisements may impact overall productivity and the user experience.

Online Security Risks: EngageInput exposes the system to vulnerabilities, making it more susceptible to malware and other online threats. As it often comes bundled with other unwanted apps, these additional programs could pose significant risks to Mac security.

Unwanted Disruptions: This adware irritates users with intrusive pop-ups, banners, and advertisements, disrupting the user experience and increasing the likelihood of unintentional clicks on hazardous content.

Web Browser Hijacking: EngageInput has the capability to hijack web browsers, alter homepages, default search engines, and add unwanted extensions. This can lead users to malicious websites, exposing them to phishing scams and other security threats.

Preventing EngageInput infestations on Macs involves using reliable security software, regularly updating the operating system and apps, practicing safe browsing habits, and exercising caution during the download and installation of programs from the internet.

Procedures to Remove EngageInput from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer. Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like EngageInput. You may need to purchase the full version if you want to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until your antivirus downloads its latest virus definition updates.

6. Next, click on "Start Combo Scan" to start removing EngageInput.

Combo Cleaner Scanner

7. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 1 : Delete EngageInput from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find EngageInput or any unwanted program and suspicious item. It may also disguise itself as a different file with random names.

Delete Unwanted App

4. Drag the suspicious file to the Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to EngageInput

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located EngageInput, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed EngageInput

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.EngageInput.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- EngageInput, (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing EngageInput to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- EngageInput

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to EngageInput adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including EngageInput.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on the Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, and EngageInput is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

Step 5 : Remove EngageInput from Homepage and Search

Safari

- Open your Safari browser.
- Go to the Safari Menu located in the upper left-hand corner, and then select Preferences.
- Under the General tab, navigate to the Default Search Engine section and select Google or any valid search engine.
- Next, be sure that the "New Windows Open With" field is set to Homepage.
- Lastly, remove EngageInput from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open the Google Chrome browser.
- Input the following on the address bar and press Enter on the keyboard : chrome://settings/
- Look for 'On Startup' area on the sidebar.
- Select 'Open a specific page or set of pages'.
- Choose the unwanted homepage, and click on Ellipses (three dots) and select Edit.
- Enter the desired web address as your homepage, replacing the EngageInput setting. Click Save.
- To set the default search engine, go to the Search Engine area from the sidebar link.
- Click on 'Manage search engines...' button.
- Select the questionable Search Engine and click on Ellipses (three dots). ClickDelete. to remove it from the list.
- Go back to the Search Engine area and choose a valid entry (i.e., Google) from 'Search engine used in the address bar'.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- Click Home on the sidebar area.
- Under "New Windows and Tabs", you may choose Firefox Home (Default) or Custom URLs. - Input the desired URL to replace EngageInput settings if you chose Custom URLs.
- To configure default search engine, select Search on the sidebar to display the settings.
- Under the Default Search Engine list, please select one (i.e., Google).
- On the same page, you have the option to Remove unwanted search engines.

Optional : If you are unable to change browser settings, execute these steps:

Some users complain that there is no way to change browser settings because they are grayed out by EngageInput. In such a situation, it is important to check if there is an unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select EngageInput or any relevant profile from the left pane. See the image below.

Remove Mac Profile

4. At the bottom of this window, click the minus [-] button to delete the account. Please refer to the image above.

5. Close the Profiles window and open the affected browser to change all settings associated with EngageInput.

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