How to Remove ElectronicPersonal (Mac OS)

ElectronicPersonal is another doubtful Mac application that could cause annoyances while the user is browsing the web. It can invade the device in different ways, while the Mac user is totally unaware of its installation. Its entry on the computer is often done with the help of a bundled installer file like freeware or shareware. A malware disguising itself as an Adobe or Google Chrome update is also observed as another channel that widely distributes ElectronicPersonal.

ElectronicPersonal is a PUA and Adware

Because the entry of ElectronicPersonal is unsolicited, computer security experts have dubbed it a potentially unwanted application (PUA). It can reach the computer just like any other unwanted software. Normally, they are incorporated in a carrier file that Mac users may find worthy of installing. During the setup process, ElectronicPersonal app gets installed along with the primary file. Of course, Mac users are totally unaware of this multiple setup because it was designed to run a discreet installation.

Aside from being in the category of PUA, malware researchers are likewise convinced that ElectronicPersonal is adware. Its existence on the computer proves to be the source of excessive ad display. The sad thing about this is that ads from this adware are sourced from an underground network. Thus, it often contains links that point to malicious sites.

Screenshot of ElectronicPersonal

Dealing with ElectronicPersonal

The existence of this unwanted program is not healthy for the Mac computer from a general perspective. In fact, the pop-up ads from this adware could be the basis for a virus or malware infection. Due to this reason, we highly recommend the immediate removal of ElectronicPersonal from the computer. Follow the guide below to make sure to get rid of this adware at no cost.

Preventing adware infection on Mac

The most effective way to avoid ElectronicPersonal adware infection on a Mac is to be cautious about what you download and install. Stick to reputable download sources, such as the Apple App Store or the official websites of trusted developers, when getting new software. Always read reviews and user feedback to ensure the legitimacy of the program you’re considering. Additionally, keep your Mac’s operating system and security software up to date to patch any vulnerabilities that adware might exploit.

Another essential step is to be mindful of the permissions you grant to applications. Avoid giving unnecessary permissions to apps that ask for access to your personal information or system settings. Furthermore, consider using security software to prevent malicious ads from loading and potentially leading to ElectronicPersonal installation. By being defensive and employing safe browsing habits, you can significantly reduce the risk of adware infecting your Mac and ensure a smoother and more secure computing experience.

Procedures to Remove ElectronicPersonal from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer. Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like ElectronicPersonal. You may need to purchase the full version if you want to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until your antivirus downloads its latest virus definition updates.

6. Next, click on "Start Combo Scan" to start removing ElectronicPersonal.

Combo Cleaner Scanner

7. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 1 : Delete ElectronicPersonal from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find ElectronicPersonal or any unwanted program and suspicious item. It may also disguise itself as a different file with random names.

Delete Unwanted App

4. Drag the suspicious file to the Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to ElectronicPersonal

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located ElectronicPersonal, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed ElectronicPersonal

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.ElectronicPersonal.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- ElectronicPersonal, (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing ElectronicPersonal to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- ElectronicPersonal

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to ElectronicPersonal adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including ElectronicPersonal.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on the Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, and ElectronicPersonal is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

Step 5 : Remove ElectronicPersonal from Homepage and Search

Safari

- Open your Safari browser.
- Go to the Safari Menu located in the upper left-hand corner, and then select Preferences.
- Under the General tab, navigate to the Default Search Engine section and select Google or any valid search engine.
- Next, be sure that the "New Windows Open With" field is set to Homepage.
- Lastly, remove ElectronicPersonal from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open the Google Chrome browser.
- Input the following on the address bar and press Enter on the keyboard : chrome://settings/
- Look for 'On Startup' area on the sidebar.
- Select 'Open a specific page or set of pages'.
- Choose the unwanted homepage, and click on Ellipses (three dots) and select Edit.
- Enter the desired web address as your homepage, replacing the ElectronicPersonal setting. Click Save.
- To set the default search engine, go to the Search Engine area from the sidebar link.
- Click on 'Manage search engines...' button.
- Select the questionable Search Engine and click on Ellipses (three dots). ClickDelete. to remove it from the list.
- Go back to the Search Engine area and choose a valid entry (i.e., Google) from 'Search engine used in the address bar'.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- Click Home on the sidebar area.
- Under "New Windows and Tabs", you may choose Firefox Home (Default) or Custom URLs. - Input the desired URL to replace ElectronicPersonal settings if you chose Custom URLs.
- To configure default search engine, select Search on the sidebar to display the settings.
- Under the Default Search Engine list, please select one (i.e., Google).
- On the same page, you have the option to Remove unwanted search engines.

Optional : If you are unable to change browser settings, execute these steps:

Some users complain that there is no way to change browser settings because they are grayed out by ElectronicPersonal. In such a situation, it is important to check if there is an unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select ElectronicPersonal or any relevant profile from the left pane. See the image below.

Remove Mac Profile

4. At the bottom of this window, click the minus [-] button to delete the account. Please refer to the image above.

5. Close the Profiles window and open the affected browser to change all settings associated with ElectronicPersonal.

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