Experiencing browser anomalies, such as search hijacking, where the browser displays a sequence of redirects rather than the search results immediately. In the end, it even fails to deliver useful search results. This search hijacking has no genuine intention of producing results. As part of its traffic referral strategy, the goal is to promote an unwanted search engine and direct the browser to other websites. All of this could occur in the browser if it has an adware infection, especially one named BasicBrowser.
Common origins of BasicBrowser adware
Usually, BasicBrowser breaks into a computer without permission. It is frequently integrated into shareware or freeware. Such free software can be downloaded by Mac users through shady websites, peer-to-peer networks, or malicious pop-up ads. Users of Mac computers won’t notice any signs of BasicBrowser intrusion when installing the free app. The setup is discrete, and its abrupt appearance frequently startles online users. Additionally, the browser software may show alerts informing users that BasicBrowser seeks access to their personal information.
One more thing: a bogus software update could allow adware to enter the computer. Different advertisements could impersonate system alerts and entice web visitors to download the alleged update for the program that has been flagged as being out-of-date. If web users fall for this deception, BasicBrowser will be installed on their browsers.
Never ignore the fact that BasicBrowser is present
In addition to taking over the search engine, this spyware might direct the web browser to display odd advertisements. Unfortunately, because the advertisements come from a shadowy network, they can contain dangerous information. Another reason for showing advertising on the browser is to steer the program to various malicious websites. This can further contaminate the computer with other adware, such as UniversalSource, EazyBit, and PrimaryServiceSearch.
It is undeniable that BasicBrowser poses a risk to Mac users’ internet security and privacy. As a result, the fact that it is present on the browser should not be overlooked.To eliminate this hazard, carry out the appropriate elimination measures right away.
Procedures to Remove BasicBrowser from Mac
This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.
Guide on this page are written in a manner that can be easily understand and execute by Mac users.
Quick Fix - Scan the Mac Computer with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like BasicBrowser. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing BasicBrowser.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.
Step 1 : Delete BasicBrowser from Mac Applications
1. Go to Finder.
2. On the menu, click Go and then, select Applications from the list to open Applications Folder.
3. Find BasicBrowser or any unwanted program or suspicious item. It could be in disguise as a different file.
4. Drag BasicBrowser to Trash Bin to delete the application from Mac.
5. Right-click on Trash icon and click on Empty Trash.
Step 2 : Remove Browser Extensions that belongs to BasicBrowser
1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.
Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.
Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.
Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.
2. Once you have located BasicBrowser, click on Remove or Uninstall, to get rid of it.
3. Close the browser and proceed to the next steps.
Step 3 : Delete Malicious Files that have installed BasicBrowser
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
~/Library/LaunchAgents
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
- com.BasicBrowser
- unknown.download.plist
- unknown.ltvbit.plist
- unknown.update.plist
The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:
- BasicBrowser
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing BasicBrowser to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.
5. Drag all suspicious files that you may find to Trash.
6. Please restart the computer.
7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
~/Library/Application Support
8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.
9. Repeat the process on the following non-hidden folders (without ~):
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.
- BasicBrowser
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Select the process you want to quit.
3. Click on Force Quit button.
4. You may now delete or remove locked files that belongs to BasicBrowser adware.
Step 4 : Double-check with MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from this link:
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including BasicBrowser.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, BasicBrowser is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
Step 5 : Remove BasicBrowser from Homepage and Search
Safari
- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove BasicBrowser from the Homepage field. Replace it with your preferred URL to be set as your default homepage.
Google Chrome
- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing BasicBrowser. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
Mozilla Firefox
- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace BasicBrowser settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.
Optional : If unable to change browser settings, execute these steps:
Some user complains that there is no way to change browser settings because it is grayed out by BasicBrowser. In such situation, it is important to check if there is unwanted profile. Please do the following:
1. Quit any running applications and launch System Preferences from your Dock.
2. Under System Preferences, click Profiles.
3. Select BasicBrowser or any relevant profile from the left pane. See image below.
4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.
5. Close the Profiles window and open the affected browser to change all settings associated with BasicBrowser.
